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"Room is super clean; staffs are amazing!! Always the best time at pullman."

"Most beautiful property I have ever stayed in! The staff was wonderful. The room was fabulous. The concierge Anh Tran was more than helpful, he suggested many special things to see and do, he was great. And Tiep helped greatly with taxis. I plan to return in March 2027 and bring my family from Lis Angeles. Thank you "

"Unfortunately we didn’t have time to use gym or bar. Staff was very nice and helpful. Room was very clean and well maintained. "

"Everything was amazing. Spa is super busy so booking ahead of stay is recommended. "

"The room was clean and spacious. The ship was new. Staff tried their best but the service wasnt quite the luxury 5 star experience although it was still good service overall. "

"The hotel was practically shut down post new year."

"Great cruise boat, clean and new, with friendly staff! "

"We had a problem with our room, after trying to fix it the Cruise Manager gave us an upgrade which we were delighted about. Everything else on the Ship was great."

"What a beautiful way to experience Halong Bay. The boat exceeded our expectations. Everything was catered for from the spa to the tours. Our only critisim was the coffee options at breakfast. For a high end experience coffee was very basic and almost undrinkable. "