Exterior

Reviews of The Beach Haus Resort

2 out of 5
The Beach Haus Resort
1489 US 31 North, Traverse City, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 509 reviews" "
Rating 8 - Good. 147 out of 509 reviews" "
Rating 6 - Okay. 58 out of 509 reviews" "
Rating 4 - Poor. 22 out of 509 reviews" "
Rating 2 - Terrible. 10 out of 509 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Stayed 3 nights in Aug 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, fresh cookies were delicious and the staff was friendly and efficient!
Stayed 1 night in Nov 2023
Response from Beach Haus Resort on 11 Nov 2023
Thrilled you enjoyed our cleanliness, yummy cookies, and our friendly team! Can't wait to welcome you back for more treats and smiles!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Beach Haus Resort on 11 Nov 2023
Thank you for the top-notch rating! We're thrilled to have made your stay memorable. Can't wait to welcome you back!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property but well maintained. Great Lake view and friendly staff.
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 11 Nov 2023
Glad you enjoyed the view and our well-kept older charm! Our friendly staff can't wait to welcome you back for more lake views and warmth.

8/10 Good

Michael

Liked: Cleanliness
Nice remodeled hotel with a sandy beach. No elevator for the second floor.
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 11 Nov 2023
Delighted you liked our remodeled hotel and beach! Apologies for the inconvenience of no elevator. Hope to see you again!

10/10 Excellent

Cindy

Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 29 Nov 2023
Thank you for the perfect score! We're delighted to have provided a great experience. Looking forward to hosting you again for another 5-star stay!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 11 Nov 2023
Thank you for the perfect score! We're thrilled to have exceeded your expectations. Can't wait to host you again!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - staff was excellent
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're thrilled you enjoyed our great location and found our staff to be excellent. Your positive feedback is much appreciated, and we hope to welcome you back soon!

8/10 Good

Joyce

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the weather didnt allow us to enjoy the beach and grounds it was beautifully maintained. The day manager was friendly and very helpful. Our only minor complaint qould be the thermostat had a wide temperature swing resulting in lots of manual adjustments.
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're glad to hear that even though the weather didn't cooperate, you still appreciated the beautifully maintained beach and grounds and the helpful day manager. Thank you for your feedback on the thermostat, and we'll look into improving that aspect for a more comfortable experience. We hope to welcome you back soon

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the view of Lake Michigan.
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're delighted you love the view of Lake Michigan! It's a stunning sight, and we're thrilled you enjoyed it. Thank you for sharing your appreciation!

10/10 Excellent

Wendell

Travelled with family
Liked: Staff & service, property conditions & facilities
The view Grand Traverse Bay was beautiful. Large bright rooms and hallways. Very clean. Hostess was warm, welcoming, and helpful. Definitely will return!
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're thrilled to hear that you enjoyed the beautiful view of Grand Traverse Bay, the spacious and bright rooms, and the cleanliness of our property. It's wonderful that the Front Desk was warm and welcoming, and we look forward to your return. Thank you for your kind words!

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were delightful. There were warm cookies every night at 7. The view from the room was gorgeous and overall it was a nice experience.
Stayed 4 nights in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
It's wonderful to know you had a nice experience. Thank you for sharing your positive feedback!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The view from our room was beautiful, the room was very clean, comfortable beds, friendly desk staff. The breakfast was fresh and delivered to our room. Overall I would recommend this hotel and we would go back.
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
Thank you for your glowing review! We're delighted you enjoyed your stay and look forward to welcoming you back.

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and eager to assist us. Older hotel, but clean and quiet
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're glad to hear that the staff was pleasant and helpful. Clean and quiet make for a comfortable stay, and we appreciate your feedback. Thank you for your kind words!

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very enjoyable stay pleasant stafff during all contacccts
Stayed 3 nights in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
Thank you for the kind words! We're delighted you had an enjoyable stay and appreciated our pleasant staff.

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and the staff was very friendly and helpful. Fresh baked cookies when you arrive.
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 14 Oct 2023
We're thrilled you found the hotel clean and the staff friendly and helpful. Freshly baked cookies are a lovely touch, and we're glad you enjoyed them. Your positive feedback means a lot to us!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Baywatch Resort on 14 Oct 2023
Thank you for your rating! We appreciate your feedback and will work to make your next stay even better.

6/10 Okay

Kun Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 14 Oct 2023
Thank you for your feedback. We appreciate your input and will strive to improve your experience in the future.

8/10 Good

NICHOLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 14 Oct 2023
We appreciate your input and will strive to improve your experience in the future.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff.
Stayed 3 nights in Oct 2023
Response from Beach Haus Resort on 14 Oct 2023
Thank you for your feedback and for acknowledging our excellent front desk staff. We will continue working to make your experience even better.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the view of the bay, especially last night when the thunderstorm put on a great light show over the lake.
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 14 Oct 2023
We're delighted you enjoyed the view of the bay and the impressive thunderstorm light show. Mother Nature always has a way of adding a special touch to our experiences. Thank you for sharing this with us!

4/10 Poor

Walter

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast was a joke!!!! When I asked for directions they could not tell me or go on the internet to print out directions for me.
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 7 Oct 2023
I'm sorry to hear about your breakfast experience and the directions issue. We'll work on improving both aspects to better help guests in the future.

6/10 Okay

Scott

Stayed 3 nights in Oct 2023
Response from Beach Haus Resort on 7 Oct 2023
Thank you for your feedback. We'll work on improving to make your next stay even better! If you have any suggestions, please feel free to share.

10/10 Excellent

Nancy, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Walking out from our room to the beach is lovely.
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 7 Oct 2023
We're thrilled you enjoyed the beach access during your stay. We hope to see you again!

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time! The beach was extremely clean. Our room was great- zero complaints. Looking forward to coming back!
Stayed 2 nights in Sep 2023
Response from Beach Haus Resort on 7 Oct 2023
We're delighted to hear you had a fantastic time and enjoyed the clean beach and your room! Can't wait to welcome you back for another memorable stay!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Beach Haus Resort on 7 Oct 2023
Thank you so much for the perfect score! We're thrilled to have exceeded your expectations. Looking forward to your next visit!

10/10 Excellent

RICHARD, EVERGREEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Beach Area!
Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 7 Oct 2023
We're delighted you loved our beach area! Thanks for the 5-star rating, and we hope to welcome you back soon for more beachfront enjoyment.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 7 Oct 2023
Thank you for the perfect rating! We're thrilled you had a wonderful experience. Can't wait to have you back!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Beach Haus Resort on 27 Sept 2023
Thank you for the perfect 10/10 rating! We're delighted you had a fantastic experience with us. Your satisfaction is our top priority!

6/10 Okay

krzysztof

Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 14 Oct 2023
Thank you for your feedback. We appreciate your input and will work to make your next stay even better.

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 27 Sept 2023
Thank you for your feedback! We're always striving to improve and hope to make your next stay even better.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 23 Sept 2023
Thank you for the perfect score! We're thrilled that you had such an excellent experience.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, awesome view!
Room was great except the fan for the ac/heat was loud even when set on low. Staff was great and made cookies every night. A bagged breakfast was delivered to our room every morning.
From our balcony.
Friendly neighbors
Stayed 4 nights in Sep 2023
Response from Beach Haus Resort on 23 Sept 2023
Thank you for the feedback! Glad you enjoyed the room and our nightly treats. We'll check into that fan noise for a more peaceful stay next time!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a nice lawn, beach with beach chairs, and gazebo. The little patios on the first floor were semi private with walls between the patios. The staff bring your breakfast to your door. There is a restaurant across ths street and many others in driving distance. The room was really clean and the bed and pillows were comfortable. I would definitely stay there again.
Stayed 2 nights in Sep 2023
Response from Beach Haus Resort on 23 Sept 2023
Thank you for your wonderful review! We're delighted you enjoyed the property, breakfast, and room comfort. Can't wait to welcome you back!

10/10 Excellent

Rangel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, welcoming and cheerful staff members, great outdoor and beach area ,definitely coming back again
Stayed 2 nights in Sep 2023
Response from Beach Haus Resort. on 18 Sept 2023
We're delighted to hear that you had a great stay and found our staff to welcoming. Your positive feedback is greatly appreciated, see you next time!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, comfy bed, beautiful landscaping and view.
Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 23 Sept 2023
We're thrilled you had a peaceful and comfortable stay with us! Come back and enjoy the view again soon!

10/10 Excellent

Issaiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great and super friendly workers
Stayed 2 nights in Sep 2023
Response from Beach Haus Resort on 15 Sept 2023
We're thrilled to hear that you had a great stay and found our staff to be super friendly. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Jen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from check in , late check out , and gorgeous view.
Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 9 Sept 2023
We're thrilled to hear that your experience was excellent, and that you enjoyed the gorgeous view. Providing outstanding service and memorable views is what we aim for, and we look forward to hosting you again in the future for more wonderful experiences!

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and peaceful. A great place to reset from the business of life.
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 9 Sept 2023
We're delighted to hear that you found our place quaint and peaceful, providing a perfect setting to reset. Creating a tranquil atmosphere for our guests is important to us, and we hope to welcome you back for more moments of relaxation in the future!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for your 8/10 rating! We're glad you had a positive experience. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Your feedback is valuable to us!

8/10 Good

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a room with a small kitchen. The cupboards did not close all the way. Dishes provided were good and the back of the hotel where our balcony faced was beautiful. Staff was kind and attentive.
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for your feedback. Apologies for the issue with the cupboards; we'll look into improving that. We're delighted you appreciated the beautiful view and the kindness of our staff. Looking forward to hosting you again for another pleasant stay!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stay was great. The people working the front desk were friendly the entire time. If any issues arose, they were quick to make them right. The night time cookies were delightful. Will definitely return for another stay.
Stayed 4 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
We're thrilled you had a great stay! Thank you for your kind words about our friendly staff, prompt issue resolution, and delightful cookies. We look forward to your return and providing you with another wonderful experience. Safe travels until then!

8/10 Good

Cory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room is nice. The beach and view are great. It is not the 5 star level of services. The beach is worth spending some time at and the view from the room was nice. It was worth the price for what I paid, but if I were looking for a more inclusive resort where I spent most of my time at resort I would pay more. I would stay here again to spend a weekend in Traverse City anytime though.
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for your valuable feedback! We're pleased you enjoyed the room, beach, and view. While we may not be a 5-star resort, we aim to provide a comfortable and enjoyable experience at a reasonable price. We'd be happy to welcome you back anytime for a weekend getaway in Traverse City. Your perspective is appreciated!

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A "private" beach is rare but this venue had one and it was clean with chairs for patron use. Facing bay, ground floor has sliding doors to outside and second floor has balconies. Homemade cookies 1x/day. Boxed breakfast with food options - not the best quality but enough to get the day started and they were packaged for safety. Staff was helpful and friendly. Comfortable beds. Easy access to dining and shopping options.
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for sharing your detailed and positive feedback! We're glad you enjoyed the private beach, the bay-facing rooms, and the amenities we offer. Your comments about the staff, comfort, and accessibility are much appreciated. We're constantly working to enhance our offerings, and we hope to welcome you back for another wonderful stay soon!

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated some things on property. Clean room. Great location!
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for your feedback! We're glad you noticed the updates and enjoyed the cleanliness of your room. Our location is definitely a plus! Looking forward to hosting you again for more great experiences.

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view of the bay from our room with a good size balcony. Newly remodeled room, surprised at how big the room and very clean, 2 separate sinks in the bathroom, and staff are very friendly! Will stay again when we are in Traverse City!
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
We're thrilled you enjoyed your stay with us! From the great bay view to the spacious and newly remodeled room, it's fantastic to hear you had such a positive experience. We'll be eagerly awaiting your return on your next visit to Traverse City. Safe travels until then!

10/10 Excellent

Rami, Sterling Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for the perfect rating! We're delighted you had a great experience at our hotel. We look forward to welcoming you back in the future for another wonderful stay.

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room. Friendly employees. Beautiful view. Very happy we picked this spot.
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 24 Aug 2023
We're thrilled you had a great experience with us! Your compliments about our rooms, staff, and view make us happy. We're glad you chose us too. See you again soon!

4/10 Poor

Ashraf

Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 15 Sept 2023
We're sorry to hear you had such a disappointing experience. If you have any specific feedback or concerns you'd like to share, please feel free to let us know so we can address them and improve for the future. Your satisfaction is important to us.

8/10 Good

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 24 Aug 2023
Thank you for your feedback and rating! We're glad you had a positive experience. If there's anything we can do to make it a 5/5 next time, please let us know. We're here to ensure your stay is the best it can be.