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We're thrilled you enjoyed our great location and found our staff to be excellent. Your positive feedback is much appreciated, and we hope to welcome you back soon!
Although the weather didnt allow us to enjoy the beach and grounds it was beautifully maintained. The day manager was friendly and very helpful. Our only minor complaint qould be the thermostat had a wide temperature swing resulting in lots of manual adjustments.
Joyce
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're glad to hear that even though the weather didn't cooperate, you still appreciated the beautifully maintained beach and grounds and the helpful day manager. Thank you for your feedback on the thermostat, and we'll look into improving that aspect for a more comfortable experience. We hope to welcome you back soon
The view Grand Traverse Bay was beautiful. Large bright rooms and hallways. Very clean. Hostess was warm, welcoming, and helpful. Definitely will return!
Wendell
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're thrilled to hear that you enjoyed the beautiful view of Grand Traverse Bay, the spacious and bright rooms, and the cleanliness of our property. It's wonderful that the Front Desk was warm and welcoming, and we look forward to your return. Thank you for your kind words!
The ladies at the front desk were delightful. There were warm cookies every night at 7. The view from the room was gorgeous and overall it was a nice experience.
Dolores
Stayed 4 nights in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
It's wonderful to know you had a nice experience. Thank you for sharing your positive feedback!
The view from our room was beautiful, the room was very clean, comfortable beds, friendly desk staff. The breakfast was fresh and delivered to our room. Overall I would recommend this hotel and we would go back.
Michele
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
Thank you for your glowing review! We're delighted you enjoyed your stay and look forward to welcoming you back.
Staff were very pleasant and eager to assist us. Older hotel, but clean and quiet
Beverly
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 25 Oct 2023
We're glad to hear that the staff was pleasant and helpful. Clean and quiet make for a comfortable stay, and we appreciate your feedback. Thank you for your kind words!
This hotel was very clean and the staff was very friendly and helpful. Fresh baked cookies when you arrive.
Heather
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 14 Oct 2023
We're thrilled you found the hotel clean and the staff friendly and helpful. Freshly baked cookies are a lovely touch, and we're glad you enjoyed them. Your positive feedback means a lot to us!
Enjoyed the view of the bay, especially last night when the thunderstorm put on a great light show over the lake.
John
Stayed 1 night in Oct 2023
Response from Beach Haus Resort on 14 Oct 2023
We're delighted you enjoyed the view of the bay and the impressive thunderstorm light show. Mother Nature always has a way of adding a special touch to our experiences. Thank you for sharing this with us!
4/10 Poor
Walter
Travelled with partner
6 Oct 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast was a joke!!!! When I asked for directions they could not tell me or go on the internet to print out directions for me.
Walter
Stayed 2 nights in Oct 2023
Response from Beach Haus Resort on 7 Oct 2023
I'm sorry to hear about your breakfast experience and the directions issue. We'll work on improving both aspects to better help guests in the future.
6/10 Okay
Scott
5 Oct 2023
Scott
Stayed 3 nights in Oct 2023
Response from Beach Haus Resort on 7 Oct 2023
Thank you for your feedback. We'll work on improving to make your next stay even better! If you have any suggestions, please feel free to share.
Room was great except the fan for the ac/heat was loud even when set on low. Staff was great and made cookies every night. A bagged breakfast was delivered to our room every morning.
Linda
Stayed 4 nights in Sep 2023
Response from Beach Haus Resort on 23 Sept 2023
Thank you for the feedback! Glad you enjoyed the room and our nightly treats. We'll check into that fan noise for a more peaceful stay next time!
The property has a nice lawn, beach with beach chairs, and gazebo. The little patios on the first floor were semi private with walls between the patios. The staff bring your breakfast to your door. There is a restaurant across ths street and many others in driving distance. The room was really clean and the bed and pillows were comfortable. I would definitely stay there again.
Angela
Stayed 2 nights in Sep 2023
Response from Beach Haus Resort on 23 Sept 2023
Thank you for your wonderful review! We're delighted you enjoyed the property, breakfast, and room comfort. Can't wait to welcome you back!
We're thrilled to hear that you had a great stay and found our staff to be super friendly. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future!
Excellent from check in , late check out , and gorgeous view.
Jen
Stayed 1 night in Sep 2023
Response from Beach Haus Resort on 9 Sept 2023
We're thrilled to hear that your experience was excellent, and that you enjoyed the gorgeous view. Providing outstanding service and memorable views is what we aim for, and we look forward to hosting you again in the future for more wonderful experiences!
Very quaint and peaceful. A great place to reset from the business of life.
Ruth
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 9 Sept 2023
We're delighted to hear that you found our place quaint and peaceful, providing a perfect setting to reset. Creating a tranquil atmosphere for our guests is important to us, and we hope to welcome you back for more moments of relaxation in the future!
Thank you for your 8/10 rating! We're glad you had a positive experience. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Your feedback is valuable to us!
We stayed in a room with a small kitchen. The cupboards did not close all the way. Dishes provided were good and the back of the hotel where our balcony faced was beautiful. Staff was kind and attentive.
Hanna
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for your feedback. Apologies for the issue with the cupboards; we'll look into improving that. We're delighted you appreciated the beautiful view and the kindness of our staff. Looking forward to hosting you again for another pleasant stay!
Stay was great. The people working the front desk were friendly the entire time. If any issues arose, they were quick to make them right. The night time cookies were delightful. Will definitely return for another stay.
Verified traveller
Stayed 4 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
We're thrilled you had a great stay! Thank you for your kind words about our friendly staff, prompt issue resolution, and delightful cookies. We look forward to your return and providing you with another wonderful experience. Safe travels until then!
The room is nice. The beach and view are great. It is not the 5 star level of services. The beach is worth spending some time at and the view from the room was nice. It was worth the price for what I paid, but if I were looking for a more inclusive resort where I spent most of my time at resort I would pay more. I would stay here again to spend a weekend in Traverse City anytime though.
Cory
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for your valuable feedback! We're pleased you enjoyed the room, beach, and view. While we may not be a 5-star resort, we aim to provide a comfortable and enjoyable experience at a reasonable price. We'd be happy to welcome you back anytime for a weekend getaway in Traverse City. Your perspective is appreciated!
A "private" beach is rare but this venue had one and it was clean with chairs for patron use. Facing bay, ground floor has sliding doors to outside and second floor has balconies. Homemade cookies 1x/day. Boxed breakfast with food options - not the best quality but enough to get the day started and they were packaged for safety. Staff was helpful and friendly. Comfortable beds. Easy access to dining and shopping options.
Theresa
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for sharing your detailed and positive feedback! We're glad you enjoyed the private beach, the bay-facing rooms, and the amenities we offer. Your comments about the staff, comfort, and accessibility are much appreciated. We're constantly working to enhance our offerings, and we hope to welcome you back for another wonderful stay soon!
Updated some things on property. Clean room. Great location!
Justin
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
Thank you for your feedback! We're glad you noticed the updates and enjoyed the cleanliness of your room. Our location is definitely a plus! Looking forward to hosting you again for more great experiences.
We had a great view of the bay from our room with a good size balcony. Newly remodeled room, surprised at how big the room and very clean, 2 separate sinks in the bathroom, and staff are very friendly! Will stay again when we are in Traverse City!
Hazel
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 30 Aug 2023
We're thrilled you enjoyed your stay with us! From the great bay view to the spacious and newly remodeled room, it's fantastic to hear you had such a positive experience. We'll be eagerly awaiting your return on your next visit to Traverse City. Safe travels until then!
Thank you for the perfect rating! We're delighted you had a great experience at our hotel. We look forward to welcoming you back in the future for another wonderful stay.
Nice, clean room. Friendly employees. Beautiful view. Very happy we picked this spot.
Tracie
Stayed 1 night in Aug 2023
Response from Beach Haus Resort on 24 Aug 2023
We're thrilled you had a great experience with us! Your compliments about our rooms, staff, and view make us happy. We're glad you chose us too. See you again soon!
4/10 Poor
Ashraf
20 Aug 2023
Ashraf
Stayed 2 nights in Aug 2023
Response from Beach Haus Resort on 15 Sept 2023
We're sorry to hear you had such a disappointing experience. If you have any specific feedback or concerns you'd like to share, please feel free to let us know so we can address them and improve for the future. Your satisfaction is important to us.
Thank you for your feedback and rating! We're glad you had a positive experience. If there's anything we can do to make it a 5/5 next time, please let us know. We're here to ensure your stay is the best it can be.