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Grand Hotel and Apartments Townsville

4.5 star property
Guests can lounge by the outdoor pool with sun loungers or venture out to nearby attractions, while enjoying quality amenities at this South Townsville retreat

Choose dates to view prices

The Grand Hotel and Apartments Townsville offers a comfortable base in South Townsville with practical amenities including dry cleaning services, a gym, and an outdoor pool. Visitors appreciate the free newspapers and consistently mention the staff's helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room
The current price is £97
includes taxes & fees
24 May - 25 May
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About this property

Grand Hotel and Apartments Townsville

  • Luxury hotel located in South Townsville
  • Grand Hotel and Apartments Townsville provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Self-parking (surcharge), concierge services and wedding services
    • Luggage storage, smoke-free property and a lift
    • A front desk safe, free newspapers and tour/ticket information
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 106 rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Designer toiletries, showers and hairdryers
    • Cots/infant beds, cable channels and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments

The front desk is open daily from 8:00 AM - 6:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 30.0 per day.

Cots (infant beds) are available for AUD 20 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Grand Hotel and Apartments Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 24 May 2026 start from £97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Apartments Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel and Apartments Townsville?

Self-parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel and Apartments Townsville?

Checkout is at 10:00 AM.

Where is Grand Hotel and Apartments Townsville located?

Located in South Townsville, this luxury hotel is within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 15 minutes. Townsville Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 582 out of 999 reviews
Rating 8 - Good. 294 out of 999 reviews
Rating 6 - Okay. 72 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 25 out of 999 reviews

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed apartment
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and tidy. Lovely pool
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Colan Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and it was quiet, clean and very comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean room all over great vibe
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, clean room Overall nice
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Great place to stay for a dinner night out
Stayed 1 night in Oct 2025
Verified

8/10 Good

Keeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patricia

Staff location
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Penny

Room was great. Looked clean. Reception was welcoming and friendly. Loved the sunday late check out option. Its a long walk from the elevator to my room. uggest
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was very helpful and friendly. I would recommend a families or friends to stay Grand Hotel & Apartment
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-bedroom apartment had access to outside (balcony), extras like washing machine + dryer, well equipped kitchenette, free parking. I appreciate these things. . . but particularly that the staff were always very helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Deryn

Liked: Cleanliness, staff & service, amenities
I had a memorable stay here and i will be back again and extend my holiday time in Townsville. The staff were very Deadly they assisted me with my every needs and their personality and performance was outstanding for me room. The room was awesome i enjoyed the bed it felt like clouds nice white and fluffy.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Bed. Tidy room and amenities. Staff helpful and positive.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reunion visit.

Great place to stay, close to the city and all the restaurants and pubs in the Palmer Street precinct.
Stayed 3 nights in May 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, amenities
The room was clean and spotless. The room itself was small and dated. The staff were fantastic.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jenny

Stayed for 8 nights. Room was really clean & smelled fresh. Bed & pillows were like sleeping on a cloud. Reception & housekeeping staff were very welcoming & nothing was too much trouble. Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance. Definitely recommend & would stay there again.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff regardless of shift. They went over and above to be helpful. Will be top of my list when visiting the area again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tairita

Loved the location and friendly staff!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities & really close to restaurants, cafes and shopping.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, friendly and helpful.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand was spacious, clean, easy access to dining options and a little general store. Within walking distance into the CBD. Facilities were very good Only drawback, the noises of people walking around on the floor above, was a little disconsorting late at night.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel in a good location

Very clean hotel Good location Nice staff Enjoyed our stay
Stayed 3 nights in Jun 2024