3 restaurants, breakfast, lunch, dinner served; Regional cuisine
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Reviews of Fairmont Royal York

4 out of 5
Fairmont Royal York
100 Front St West, Toronto, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 2985 out of 4657 reviews" "
Rating 8 - Good. 913 out of 4657 reviews" "
Rating 6 - Okay. 392 out of 4657 reviews" "
Rating 4 - Poor. 190 out of 4657 reviews" "
Rating 2 - Terrible. 177 out of 4657 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Fang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The regular hotel service is fine and the building and facilities are nice. The reception desk service isn’t good. They don’t provide you a final receipt at checkout and wrongly added one extra night stay on my account. I had to spend decent effort working with Expedia on that. Awful post-stay experience.
Stayed 4 nights in Apr 2024

6/10 Okay

Geoff

Business traveller
Liked: Cleanliness, staff & service, amenities
If they put the same amount of money and effort into the rooms as they do the main areas this would be a 5 star but the rooms are worn down and dated. The other downfall was that the shower water pressure was weak and sputtering at points. Service staff helped to make up for the room deficiencies.
Stayed 1 night in May 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

6/10 Okay

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful public spaces but the rooms are badly in need of updates, especially for the room charges $$$$$
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Bathrooms were too small. Water pressure was weak
Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Property conditions & facilities
The staff upon check in great Not check out valet girl was rude and not very helpful . Had to take our bags all the way to valet bell guy didn’t even ask
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close tonthe Scotiabank Center
Stayed 1 night in Apr 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel. Biggest strength is location close to Union Station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephanie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqueness
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the place place we have ever stayed at. Being a gold member was a fantastic experience
Stayed 1 night in Apr 2024

2/10 Terrible

ki youl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed this hotel because of the brand “Fairmont” but it was horrible experience ever. Very old air conditioning system that made us frozen and concierge never picked up my call. Also the valet parking fee was not acceptable. They charged us daily basis not hours for the parking. In addition, the valet parking area is very small tiny and valet people could not even manage the traffic in the parking area. Public parking near the hotel was not really accessible easily too. Don’t really recommend this hotel if you plan to stay Toronto downtown area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough, great location, however for a premium hotel it left much to be desired.
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy. My third time staying there and I love the displays at the main entrance. The flowers were absolutely beautiful. My daughter loved it as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and wonderfull location to the Scotiabank Arena.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
always a pleasant stay and close to Scotia Arena,
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald, Orillia

Stayed 1 night in Feb 2024

10/10 Excellent

Essam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024

6/10 Okay

Shirley

Travelled with family
Liked: Cleanliness
A stately building long past its prime. Poor lighting in small room for $500 a night. Value is in location not in facility.
Stayed 1 night in Apr 2024

10/10 Excellent

BALSAM

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
00
Stayed 2 nights in Apr 2024

8/10 Good

Sabina, Maple Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location!
Stayed 6 nights in Apr 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, we’ll be staying here again for any future trips!
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

susan

Liked: Cleanliness, property conditions & facilities
the historical character
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Place was incredible. Such a classy establishment and made us feel so special.
Stayed 1 night in Mar 2024

8/10 Good

Ian and Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and convenient when we stay in downtown TO. The rooms are nice, but the Signature rooms are dated and the washrooms in them are very small. The cost for an older room is unbelievable at times. We continue to stay there b/c of the familiarity and convenience.
Stayed 2 nights in Apr 2024

8/10 Good

david

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, rooms could use some touch up. Side of mirror was coming apart. Wifi was not free.
Stayed 2 nights in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You have to pay for WiFi which in this day and age is almost unheard of. The walls are extremely thin. Could hear EVERYTHING the people next door was doing.
Stayed 2 nights in Apr 2024

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
We thought we'd treat ourselves but what a disappointment. All three bars had VERY loud music -- we may as well have had a drink in a dance bar. The next morning our elevator got stuck, which could have been a disaster because the emergency phones were not working. Luckily I was able to communicate using my cell phone. But as a result of this delay, we missed the buffet, though we managed to talk our way into it. Very disappointing.
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

DAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property and staff where fantastic. Thank You for the great stay. Dan
Stayed 1 night in Apr 2024

6/10 Okay

Emtias

Travelled with partner
Check in was slow & room was too small & not well appointed , needs upgraded too.
Stayed 2 nights in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nim To Selina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied experience except the toilet a bit small and old
Stayed 3 nights in Apr 2024

10/10 Excellent

Tawnya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best Fairmont I’ve ever stayed at. Great staff, beautiful hotel and perfect location. We really enjoyed our stay. Major attractions are in walking distance. Directly across the street from via rail/ transit system. We will definitely be going back!
Stayed 4 nights in Apr 2024

10/10 Excellent

Loredana

Liked: Cleanliness, property conditions & facilities
Staff were very kind throughout the hotel, including the restaurants
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We've been there multiple times and the Royal York hotel never disappoints.
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarkis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Angele

Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Travelled with family, Business traveller
Liked: Cleanliness
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Stayed 2 nights in Apr 2024

10/10 Excellent

Dan, Edmonton

Business traveller
Liked: Cleanliness, amenities
The Royal York is consistently classy, with exceptional food and attentive service. It is an older hotel, with associated issues like the elevators malfunctioning while i was there. Truly enjoy this hotel, will select it first when I'm in Toronto
Stayed 3 nights in Apr 2024

6/10 Okay

Nathan

Liked: Amenities, property conditions & facilities
The lobby was beautiful, which we got a chance to admire during our 45 minute wait to check in. I was told it is not normal but it was a long weekend. When we got to our room the carpet was still wet and remained that way until the morning. I was double charged for my room by the hotel and only after calling twice was my credit card refunded a week later. I will not be staying at the royal York again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ruth

Stayed 1 night in Apr 2024

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
History and service excellence !
Stayed 2 nights in Apr 2024

10/10 Excellent

Miranda

Stayed 1 night in Apr 2024

8/10 Good

Jillian

Stayed 1 night in Apr 2024