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Hotel Chinzanso Tokyo

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Tranquil elegance in historic gardens

Surrounded by a serene 700-year-old garden, this tranquil haven offers breathtaking views of Tokyo. Enjoy spacious rooms with luxury amenities, afternoon tea, and a magical moon viewing experience.

Popular amenities

  • Air-conditioning
The current price is £227
additional charges may apply
5 Aug - 6 Aug

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 645 sq ft
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Superior Room 1 King Bed, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room 2 Single Beds, Non Smoking City View

A hotel room with two beds, a desk with a chair, a small table, and a view of the city.

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

A hotel room with two beds, a desk with a chair, a small table, and a view of the city.

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a desk, two chairs, a small table with flowers, and a view of a pagoda through large windows.

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

A hotel room with a large bed, a desk, two chairs, a small table with flowers, and a view of a pagoda through large windows.

Deluxe Room 2 Single Beds, Non Smoking City View

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

A spacious hotel room with a large bed, two armchairs, a desk, and a view of the city.

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Twin with Tatami Space, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a view of the outside.

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

A hotel room with a bed, a TV, a coffee table, and a view of the city.

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

A hotel room with a bed, television, seating area, and a view of the city.

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

A hotel room with a bed, a TV, a dining table with chairs, a sofa, and a red armchair.

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

A hotel room with a large bed, a TV, a sofa, a coffee table, and a desk with a lamp.

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

A spacious living room with a fireplace, a dining area, and a view of the city.

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • Garden view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

A spacious living room with a fireplace, a dining area, and a view of the city.

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

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About the area

Located in Bunkyo, a neighbourhood in Tokyo, Hotel Chinzanso Tokyo is near a metro station and near a boardwalk. Tsukiji Outer Market is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Imperial Palace East Gardens and Ueno Zoo. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680

What's nearby

  • A statue, a clock tower, and a building in a park.
    Waseda University
    9 min walk - 0.5 miles
  • An aquarium with a large tank displaying various fish and coral.
    Sunshine City Shopping Mall
    6 min drive - 1.5 miles
  • Penguins swimming in clear blue water.
    Sunshine Aquarium
    6 min drive - 1.7 miles
  • Chinzan-so Garden
    1 min walk - 0.1 miles
  • St. Mary's Cathedral
    3 min walk - 0.2 miles

Getting around

  • Mejiro Station
    3 min drive
  • Edogawabashi Station
    8 min walk
  • Tokyo (HND-Haneda)
    53 min drive

Restaurants

  • 上島珈琲店
  • shizuku
    9 min walk
  • 大王ラーメン
    9 min walk
  • 餃子市場 早稲田店
    10 min walk
  • ダイニング フェリオ
    14 min walk

About this property

Hotel Chinzanso Tokyo

  • Luxury boutique hotel near Tokyo Dome
  • Located close to Ueno Zoo and Imperial Palace East Gardens, Hotel Chinzanso Tokyo provides an indoor public bath (no minerals), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a body treatment, aromatherapy or a facial. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Full breakfast (surcharge), bike hire and hot springs on-site
    • Valet parking (surcharge), an electric car charging station and express check-out
    • Babysitting (surcharge), concierge services and coffee/tea in reception
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 265 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness, size rooms at the property.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and designer toiletries
    • 42-inch LCD TVs with digital channels
    • Fridges, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested on-site for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 11385 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 6095 for adults and from JPY 2645 for children
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Chinzanso Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Chinzanso Tokyo?

As of 29 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Chinzanso Tokyo on 5 Aug 2026 start from £227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chinzanso Tokyo pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of JPY 11385 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Chinzanso Tokyo?

Self-parking is available for JPY 1000.00 per night. Valet parking is available for JPY 2000.00 per night.

What time is check-in at Hotel Chinzanso Tokyo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Chinzanso Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Chinzanso Tokyo located?

This family-friendly Tokyo hotel is located in the business district, within 3 mi (5 km) of Tokyo Dome and Imperial Palace East Gardens. Ueno Zoo and Tsukiji Outer Market are also within 6 mi (10 km). Edogawabashi Station is 8 minutes by foot and Waseda Streetcar Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chinzanso Tokyo Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 979 out of 1118 reviews
Rating 8 - Good. 100 out of 1118 reviews
Rating 6 - Okay. 21 out of 1118 reviews
Rating 4 - Poor. 9 out of 1118 reviews
Rating 2 - Terrible. 9 out of 1118 reviews

Reviews

Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens were beautiful and serene. The staff at the hotel were friendly and professional and wanted to go the extra mile to make your stay fantastic!
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful hotel, clean, quiet, absolutely beautiful garden. Can highly recommend this please.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great classic hotel with a wonderful service, a beautiful garden and a pagoda.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and gorgeous Japanese garden.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful traditional hotel. Excellent staff.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and spacious hotel, nice garden. Only cons is location is rather not that convenient
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, beautiful location, I was there for four days on the vacation. Room sizes are large and places is quiet and serene.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing especially the gardens. It’s quite formal but still extremely welcoming.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are big, the staff is beyond kind and a beautiful garden! Highly recommend!!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for tranquility in the middle of a big city, this hotel is for you! The staff were so helpful and friendly and the gardens on the property were incredible. Beds are smaller and harder than expected but we made them work. The only other thing that I didn’t care for was having to pay to use the pool. That was strange…so we only went one time, which was a bummer.
Stayed 7 nights in Jul 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay - outstanding service - beautiful gardens. Highly recommend
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Good western breakfast. Good bar selection Clean spacious room Beautiful garden
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. The staff was amazing - every need taken care of! The Japanese breakfast was lovely with a gorgeous garden view. The hotel is a bit away from the hustle and bustle which I prefer.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and beautiful with an amazing view of the city. The staff are friendly and there are amazing restaurants in the hotel. The garden is beautiful at night as well as early morning stays. We enjoyed our stay here.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing!!!! Everything from the room to the staff. I will be visiting this hotel again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and garden. Excellent service and everything is very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dahana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely dreamy! From the premises to the staff, everything was amazing. The hotel's garden is one of the most prettiest we've ever seen. We went during firefly season and that was such an unreal scene. The room was gorgeous and they serviced our room twice a day which made it so nice to arrive to after a busy long day of walking. We definitely look forward to staying here again. I can't say enough great things about this hotel. If you are looking to stay in an upscale hotel with all the amenities and away from all the busy touristy spots, this is the place to stay in!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience here! The gardens were beautiful. The spa was fabulous and loved the proximity too- close to Tokyo Dome.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

chidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Didn’t stay long enough. Toilets were always clean. Wonderful staff.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful to walk around and enjoy, with being able to easily get around Tokyo with the nearby stations. The staff are very attentive and responded to any of my questions with respect and dignity.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. If you’re looking to visit Tokyo is it a bit a ways north of a lot of the popular areas to visit but is a beautiful place in itself to visit. The staff was exceptionally helpful and the dining and drinks on site were wonderful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room overlooking the beautiful garden.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel ChinzansoI. This is a beautiful property set in stunning gardens which is a true luxury in Tokyo. From check in to check out the hotel staff were welcoming and eager to accommodate us. Our rooms were large and beautiful with wonderful amenities and a fantastic garden view. We enjoyed busy days in different areas of Tokyo and enjoyed being in a tranquil and peaceful environment at the end of the day. We did not have a car, but found it easy to reach any area of Tokyo with either public transportation or taxi. We would highly recommend this property.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and well maintained. The view over the garden was magical. This is a real old-fashioned hotel in the best ways: attentive staff and little extras that make you feel special. While it is a bit out of the center of things, it is well worth a bit of extra travel.
Stayed 5 nights in Mar 2026