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Overview of City Hotel Lonestar Shinjuku

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Featured image
Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains

City Hotel Lonestar Shinjuku

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShinjuku Gyoen National Garden4 min walk
    Popular LocationThe Tokyo Metropolitan Government2 min drive
    Popular LocationTokyo National Olympic Stadium3 min drive
    AirportTokyo (HND-Haneda)40 min drive

Choose dates to view prices

Standard Double Room, Smoking

5/5 guest room rating
  • 118 sq ft
  • Sleeps 2
  • 1 Single Bed

Deluxe Single Room, Smoking

4.4/5 guest room rating
  • 108 sq ft
  • Sleeps 2
  • 1 Single Bed

Deluxe Single Room, Non Smoking

4/5 guest room rating
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

4/5 guest room rating
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Single Bed, Smoking

4.3/5 guest room rating
  • 96 sq ft
  • Sleeps 1
  • 1 Single Bed

Standard Single Room, 1 Single Bed, Non Smoking

4.7/5 guest room rating
  • 96 sq ft
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room, Non Smoking

4.2/5 guest room rating
  • 151 sq ft
  • Sleeps 3
  • 2 Single Beds

About this area


Located in Tokyo's Shinjuku neighbourhood, City Hotel Lonestar Shinjuku is in the city centre and near a metro station. Isetan Department Store Shinjuku and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shinjuku Gyoen National Garden and Yoyogi Park. Robot Restaurant and Sunshine Aquarium are not to be missed. Guests appreciate the hotel's convenience for public transportation: Shinjuku-sanchome Station is just steps away and Shinjuku-gyoemmae Station is 5 minutes on foot.
Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 4 min walk
  • The Tokyo Metropolitan Government - 2 min drive
  • Tokyo National Olympic Stadium - 3 min drive
  • Meiji Jingu Shrine - 4 min drive
  • Tokyo Opera City Concert Hall - 6 min drive

Getting around

  • Shinjuku-sanchome Station - 1 min walk
  • Shinjuku Station - 10 min walk
  • Tokyo (NRT-Narita Intl.) - 51 min drive


  • Vector Beer Factory - 3 min walk
  • Cafe de CRIE - 3 min walk
  • Robot Restaurant - 9 min walk
  • Akihabara Electric Town - 18 min drive

About this property

City Hotel Lonestar Shinjuku

3-star Tokyo hotel in Shinjuku, walk to Shinjuku Gyoen National Garden
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and a reception hall are on-site. All 50 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs with cable channels. Guests will also find down duvets, hairdryers and showers.
City Hotel Lonestar Shinjuku offers 50 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Beds feature down comforters. 30-inch Flat-screen televisions come with cable channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet


  • Bidet
  • Hairdryer
  • Shower
  • Towels


  • 30-inch flat-screen TV
  • TV channels

Food and drink

  • Fridge


  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.



Check-in from 3 PM - 11 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 September 2020 to 5 March 2021 (dates subject to change).

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

City Hotel Lonestar
City Hotel Lonestar Shinjuku
City Lonestar Shinjuku
Hotel Lonestar
Shinjuku City Hotel Lonestar
City Hotel Lonestar Shinjuku, Tokyo
City Hotel Shinjuku
City Lonestar
City Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel
City Hotel Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at City Hotel Lonestar Shinjuku and receive a full refund?
Yes, City Hotel Lonestar Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to City Hotel Lonestar Shinjuku cancellation policy on our site for more details about any exclusions or requirements.
Is City Hotel Lonestar Shinjuku pet-friendly?
No, pets are not allowed at this property.
What time is check-in at City Hotel Lonestar Shinjuku?
Check-in is from 3 PM - 11 PM. After-hours check-in is not available.
What time is check-out at City Hotel Lonestar Shinjuku?
Checkout is at noon.
Where is City Hotel Lonestar Shinjuku located?
Located in Shinjuku, this hotel is within a 5-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Tokyo Metropolitan Government Building and Robot Restaurant are also within 1 mile (2 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-gyoemmae Station is 5 minutes.

Overall score and ratings



Rating 5 - Excellent. 159 out of 695 reviews
5 - Excellent 23%
Rating 4 - Good. 351 out of 695 reviews
4 - Good 51%
Rating 3 - Okay. 135 out of 695 reviews
3 - Okay 19%
Rating 2 - Poor. 39 out of 695 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 695 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020

3/5 Okay

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019

4/5 Good

Stayed 4 nights in Dec 2019

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