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"Location was fabulous, with easy access to tube and bus stops. In the week before we were to arrive, the host was very responsive to questions and was kind to let us drop off our luggage in the flat prior to check-in, which was a huge help. However, for what we paid, I think it fell a bit short. Throughout the flat, there were some cosmetic "misses,"i.e., several missing or burned-out lightbulbs, missing/broken shower door handle, some moldy grout, no washcloths, etc. But the bigger issue was...

"Completely uncomfortable, unsafe and very unhygienic. Picture on Vrbo site is another building, it was not the old, brown, dirty and careless building, the entrance, hallway, stairs are super disgusting! Extremely dirty! It’s very upsetting and disappointing see how dirty is the carpet in the entrance of this flat. It’s very hard to believe you’re renting a property in this conditions, it was very scary to see this dirt and bad smell from the entrance. Even we saw tons of bags full of garbage...

"The host was polite and attentive and communicated well. The bathroom and kitchen were pretty recently renovated and in good condition. The main room, however, was nicer in the photos than in person: the building itself is quite aged, while the curtains pictured are not present in the current space. In lieu of the curtains, there is a roller shade that does not roll up and down with ease. Finally, although air conditioning is listed as an amenity, the apartment has only a small, portable AC unit...

"The apartment was perfect for what we needed and anything you could need was either provided or you could find the answer smoothly. Wish we were staying for longer than just a night!"