Search Business Hotels in Syndicate

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"Experience overall was great with the staff being very helpful. Will be back next year."

"Positives: Check-in was smooth, and the location was convenient with the added benefit of free parking. Negatives: When booking, I specifically requested a quiet room for our babymoon. Unfortunately, the room we were initially assigned was very noisy. The walls were extremely thin—we could hear conversations from other guests, traffic from the road, and even a washing machine running at 2am right outside our door. Given that occupancy appeared low, it was disappointing to be placed so close to other guests. As a result, I struggled to sleep for the first three nights. Being pregnant and also dealing with a cold, this significantly impacted our stay and ended up being the biggest letdown of the trip. After raising the issue with reception, we were moved to a room at the back of the property for the remaining nights. This room was much quieter, and I was finally able to rest. While I do appreciate the staff’s efforts to resolve the situation, it was frustrating that we weren’t allocated a more suitable room from the beginning. Overall, the resort felt overpriced for what it offers. Housekeeping is only provided at an additional cost, and the rooms and bathrooms are quite dated, with poor soundproofing."

"Check-in was fast and simple "

"Perfect for a brief stay on the way to Daintree."

"The location of the hotel was excellent right in the middle of Port Douglas can walk everywhere. The main part of the room was quite small so it felt very cramped with our luggage. The bathroom was large, and the shower was very comfortable. The one major drawback for us was that there was a lot of scares climbing up and down to the second floor. Due to our very large and full luggage, it was very difficult climbing up and down."

"The staff were generally cheerful, helpful, and responsive. We had problems with our TV and they managed to replace it with a smart TV the next day. Some annoyances: The advertised “Garden View” was dirt, tree roots, sparse grass and the guest services building. We asked for additional coffee pods but were told we would have to pay an additional &1.00 per pod. The toilet seat would not stay up (only a male problem). "