The WIN hotel

Property class: 3.5

Choose dates to view prices

Close to Tunjungan Plaza, The WIN hotel provides a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, I-Cafe, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £16
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, a chair, and a wall with framed pictures.

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

A hotel room with a bed, a bedside table with a phone, a wall-mounted light, and a red curtain.

Basic Twin Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room

A hotel room with a bed, a nightstand, a lamp, a chair, and a wall with framed pictures.

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with a bed, a bedside table with a phone, a wall-mounted light, and a red curtain.

Twin Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Surabaya Center, a neighbourhood in Surabaya, is home to The WIN hotel. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Atlantis Land Surabaya and Ciputra Waterpark are also worth visiting. Visit our Surabaya travel guide
Map
Jalan Embong Tanjung 46-48, Surabaya, Jawa Timur, 60271

What's nearby

  • Surabaya Plaza Shopping Mall
    5 min walk - 0.3 miles
  • Sharp Bamboo Monument
    6 min walk - 0.4 miles
  • Submarine Monument
    6 min walk - 0.4 miles
  • Grand City Surabaya
    12 min walk - 0.7 miles
  • Tunjungan Plaza
    13 min walk - 0.7 miles

Getting around

  • Surabaya Kota Station
    12 min drive
  • Surabaya Gubeng Station
    15 min walk
  • Surabaya (SUB-Juanda)
    36 min drive

Restaurants

  • Manisan Kayoon
    2 min walk
  • La Vilos Coffee
    3 min walk
  • Abadi Bakmi & Kopi
    1 min walk
  • Historica Coffee & Pastry
    12 min walk
  • Greenstones Coffee
    1 min walk

About this property

The WIN hotel

  • Hotel near Tunjungan Plaza
  • Take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe at The WIN hotel. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, I-Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a business centre.
  • Other perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a front desk safe and a 24-hour front desk
    • Tour/ticket information, luggage storage and free newspapers
  • Room features
  • All 90 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Frequently asked questions

Is The WIN hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The WIN hotel?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at The WIN hotel on 3 Nov 2026 start from £16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The WIN hotel?

Self-parking is free at this property.

What time is check-in at The WIN hotel?

Check-in begins at 2:00 PM.

What time is check-out at The WIN hotel?

Checkout is at noon.

Does The WIN hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 175000 per vehicle applies.

Where is The WIN hotel located?

Located in Surabaya Center, this hotel is within a 15-minute walk of Submarine Monument and Tunjungan Plaza. Surabaya Plaza Shopping Mall and Balai Pemuda are also within 10 minutes. Surabaya Gubeng Station is 15 minutes by foot.

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Reviews

The WIN hotel Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small, with no closet space and no drawers. Thin walls, you could hear people in the next room. They required you to leave your passport at the front desk, which seemed wrong.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

An excellent place quite close to the station

An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
I appreciate the hotel is low cost compared to a European hotel, but it was not clean, especially the bathroom. There was no toilet paper, the shower was filthy with mould growing and the safe did not work. Very disappointing really.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商務飯店，整潔舒適，早餐適中，CP值高
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Good location, good price, a little tired

Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel

Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Complete fasilities

Hotel provide complete fasilities in room. Near to train statiom and easy access
Stayed 1 night in Oct 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

À éviter

Hotel récent bien placé près de la gare pour un stop à deux pas d'un centre commercial mais mal entretenu Chambre avec literie correct mais sale et une sale bain avec des odeurs de moisissure Petit déjeuner pas terrible Hotel à petit prix mais pas recommandable
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

Very pleasant stay, very close to the train station.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, good location

Staff is friendly. Clean and bright room. Near train station.
Verified review

6/10 Okay

Liked: Staff & service

Modernes Hotel

Haben eine Nacht in diesem Hotel verbracht. Zimmer sind in Ordnung und das Hotel macht einen guten Eindruck. In 10 Minuten ist man zu Fuß am Bahnhof.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty bathroom at The Win Hotel

I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl. As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that. They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have. The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Budget hotel

Bersih dan nyaman, hanya utk variasi dan taste breakfast kurang
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place for a stopover

Exactly what you need if you're looking for somewhere comfortable and easy. Clean and very well managed we loved staying here. The breakfast alone is great! Really close to the train station so great for Mount Bromo or getting to Yogyakarta.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

場所が良いですよ

シークレットプライスだけあってとてもコストパフォーマンスに優れています。場所もショッピングモールに近く便利です。これで朝食も付いていますから言うことなしです。最初二階の部屋に案内されたのですがシャワールームが臭かったので変更して欲しいとお願いしたら快く応じてくれ六階は全く問題なく快適に過ごせました。wifiもサクサクつながりました。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a stopover.

A very clean and comfortable hotel with a great buffet breakfast. Ideal for a stopover or a few day in the city.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

The hotel maintained its cleanness very good, all the staffs are well trained and super friendly and helpful.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baik

Bagus, tapi jendendela lantai 2 tidak bisa melihat apa2 karena tertutup donding
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Staff & service
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort