Title: Istana Permata Ngagel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=33024366&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Istana Permata Ngagel Comfort meets convenience in this well-connected accommodation where guests enjoy complimentary WiFi and attentive staff available around the clock ## Photo gallery for Istana Permata Ngagel ![Standard Twin Room, 2 Single Beds | Room amenity - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/c8ca737b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/f9aedbf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/b6c5b79c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 Double Bed | Room amenity - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/2437a494.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/f7ae0ea6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Istana Permata Ngagel sits in Gubeng's center, offering travelers a practical home base with free WiFi in every room. The 24-hour front desk staff proves helpful for questions and requests, while on-site meeting facilities accommodate business needs. ## Reviews 6.0 ## Popular amenities - Free Wi-Fi - Business services - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | Desk, free WiFi](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/7f07c8e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 118 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed | View from room](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/99abfc00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 118 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room, 1 Double Bed ![Deluxe Double Room, 1 Double Bed | Desk, free WiFi](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/996d7d27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 366 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/47000000/46080000/46078600/46078537/3a75437d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Surabaya Surabaya - Pool - Spa - Kids’ pool - Free Wi-Fi 10.0 Exceptional 55 reviews £117 includes taxes & fees 19 Mar - 20 Mar [](https://www.expedia.co.uk/Surabaya-Hotels-The-Westin-Surabaya.h46078537.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=deec667d-6ea5-407e-9ec6-3f6217c78963&top_cur=GBP) Ad ![Rooftop bar, al fresco dining, open daily](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40150000/40144900/40144880/d0891894_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.4 Exceptional 210 reviews £67 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Surabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h40144880.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=deec667d-6ea5-407e-9ec6-3f6217c78963&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/b84a0310_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 5 reviews £40 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=deec667d-6ea5-407e-9ec6-3f6217c78963&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washing machine - Parking included 8.6 Excellent 98 reviews £59 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=deec667d-6ea5-407e-9ec6-3f6217c78963&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-OYO-252-Istana-Permata-Ngagel.h33024366.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-OYO-252-Istana-Permata-Ngagel.h33024366.Hotel-Information) ## About the area Gubeng, a neighbourhood in Surabaya, is home to Istana Permata Ngagel. House of Sampoerna and Mpu Tantular Museum are cultural highlights, and some of the area's attractions include Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28829%2C112.76168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gQ6H0X6rnKIAFhOlNA7j5rnK8oM=) Jl Ngagel Jaya Indah No 4 18 Baratajaya, Gubeng, Surabaya, East Java, 60284 ### What's nearby - ![Night view from cityscape and apartment in West Surabaya](https://images.trvl-media.com/place/6106334/7c4eb24b-dc6a-462a-988a-de2a44f25126.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pakuwon Mall 13 min drive \- 6.9 miles - Taman Bungkul 4 min drive \- 1.7 miles - Galaxy Mall 4 min drive \- 1.7 miles - Grand City Surabaya 5 min drive \- 2.5 miles - Tunjungan Plaza 6 min drive \- 2.7 miles ### Getting around - Margorejo Station 6 min drive - Surabaya Gubeng Station 12 min drive - Surabaya (SUB-Juanda) 36 min drive ### Restaurants - Kantin Gereja SMTB 5 min walk - NAV Manyar 4 min walk - Depot Mentari 5 min walk - Arto Moro - Balap Kupang 4 min walk - Bakso Kikil 3 min walk ## About this property ### Istana Permata Ngagel Hotel located in Gubeng Istana Permata Ngagel provides everything that you need. Stay connected with free in-room WiFi. You'll also find perks such as: - A 24-hour front desk, a lift and meeting rooms Room features All guest rooms at Istana Permata Ngagel offer amenities, such as free WiFi. Extra amenities include: - Bathrooms with rainfall showers - Flat-screen TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/107000000/106110000/106101800/106101789/3ac3c13a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andita Syariah Hotel Surabaya Center - Parking included - Free Wi-Fi - Air-conditioning - 24/7 front desk 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=106101789&PinnedHotelID=106101789&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/69000000/68280000/68273000/68272979/48d0ae2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Regantris Cendana Surabaya Center - Restaurant [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=68272979&PinnedHotelID=68272979&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/106000000/105900000/105890400/105890328/06ac16df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Life 94040 Agung Home Stay Surabaya - Parking included - Free Wi-Fi - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=105890328&PinnedHotelID=105890328&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101330000/101326300/101326241/6e5fc72b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Graha Widya Bhakti at STIESIA Surabaya Surabaya - Parking included - Free Wi-Fi - Restaurant - Breakfast available 10 Exceptional 1 review £13 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=101326241&PinnedHotelID=101326241&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/37000000/36420000/36416400/36416332/6911774b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reddoorz @ Kertajaya Surabaya Gubeng - Free Wi-Fi - Air-conditioning - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=36416332&PinnedHotelID=36416332&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Free WiFi](https://images.trvl-media.com/lodging/48000000/47020000/47018800/47018786/6580e97c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Az Zahra Residence Syariah Kenjeran - Free Wi-Fi - Air-conditioning - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=47018786&PinnedHotelID=47018786&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95060000/95053600/95053561/71602ecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO 168 K-15 Residence Surabaya Center - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=95053561&PinnedHotelID=95053561&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96330000/96329000/96328951/4c93012c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SPOT ON 90147 Gosepa Ambengan Plaza Surabaya Center - Air-conditioning - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=96328951&PinnedHotelID=96328951&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5950000/5947600/5947529/124182fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maumu Hotel and Lounge Surabaya Center - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.2 Good 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=5947529&PinnedHotelID=5947529&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96150000/96143100/96143023/6a3a6f36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Life 92191 Omah Dewe Syariah Gubeng - Parking included - Free Wi-Fi - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=96143023&PinnedHotelID=96143023&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=33024366,106101789,68272979,105890328,101326241) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Accessibility - Lift ### More - Designated smoking areas ## Room amenities ### Bathroom - Private bathroom - Rainfall showerhead - Shower ### Entertainment - Flat-screen TV with cable channels ### More - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as OYO 252 Istana Permata Ngagel Hotel Surabaya OYO 252 Istana Permata Ngagel Hotel OYO 252 Istana Permata Ngagel Surabaya OYO 252 Istana Permata Ngagel Istana Permata Ngagel Hotel OYO 252 Istana Permata Ngagel Istana Permata Ngagel Surabaya Istana Permata Ngagel Hotel Surabaya ## Frequently asked questions ### What time is check-in at Istana Permata Ngagel? ### What time is check-out at Istana Permata Ngagel? ### Where is Istana Permata Ngagel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Istana Permata Ngagel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 5.0 Location ### 7.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 8/10 Good #### Yenni 13 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bagus, udah 2x nginep sini ##### Yenni Stayed 1 night in Jun 2019 ### 4/10 Poor #### Verified traveller 10 Feb 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Kloset Kloset tidak bekerja dengan baik ##### Verified traveller Stayed 2 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [B&B Muir of Ord](https://www.expedia.co.uk/Muir-Of-Ord-Bed-And-Breakfasts.d182804-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [greeneking Hotels in Chester](https://www.expedia.co.uk/Chester-Hotels-Greene-King.0-0-d6590--bGreeneKing.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Carlisle](https://www.expedia.co.uk/Carlisle-Hotels-Budget-Hotels.0-0-d6561-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Le Bon Marche](https://www.expedia.co.uk/Le-Bon-Marche-Hotels.0-l6230347-0.Travel-Guide-Filter-Hotels) > > [Hotels near Kite Beach](https://www.expedia.co.uk/Kite-Beach-Hotels.0-l6234220-0.Travel-Guide-Filter-Hotels) > > [VatuVonu](https://www.expedia.co.uk/Malolo-Island-Hotels-VatuVonu.h101853814.Hotel-Information) > > [Dragon Peaks Mountain Resort](https://www.expedia.co.uk/Cathkin-Park-Hotels-Dragon-Peaks-Mountain-Resort.h34495912.Hotel-Information) > > [B&B Japan](https://www.expedia.co.uk/Japan-Bed-And-Breakfasts.d89-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels with Waterslides in Costa del Sol](https://www.expedia.co.uk/Costa-Del-Sol-Hotels-Hotels-With-Waterslides.0-0-d11102-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Luxury Hotels in Benidorm](https://www.expedia.co.uk/Benidorm-Hotels-Luxury-Hotel.0-0-d181363-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Caravan Parks Melton Mowbray](https://www.expedia.co.uk/Melton-Mowbray-Caravan-Parks.d5640-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels in Minneapolis](https://www.expedia.co.uk/Minneapolis-Hotels.d2426.Travel-Guide-Hotels) > > [Hotel Majapahit Surabaya - MGallery](https://www.expedia.co.uk/Surabaya-Hotels-Hotel-Majapahit-Surabaya-MGallery.h45626.Hotel-Information) > > [Hotels near San Francisco Bay](https://www.expedia.co.uk/San-Francisco-Bay-Hotels.0-l6203208-0.Travel-Guide-Filter-Hotels) > > [Adults Only Resorts & Hotels in Milton Keynes](https://www.expedia.co.uk/Milton-Keynes-Hotels-Adults-Only-Resorts.0-0-d8370-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Dallas (DFW) to Grand Canyon (GCN)](https://www.expedia.co.uk/lp/flights/dfw/gcn/dallas-to-grand-canyon) > > [Flights from Rajnagar (HJR) to New Delhi (DEL)](https://www.expedia.co.uk/lp/flights/hjr/del/khajuraho-to-delhi) > > [Flights from Edinburgh (EDI) to Alderney (ACI)](https://www.expedia.co.uk/lp/flights/edi/aci/edinburgh-to-alderney) > > [Loganair Edinburgh (EDI) to Southampton (SOU) flights](https://www.expedia.co.uk/lp/flight-routes/loganair-from-edinburgh-to-southampton/lm/edi/sou) > > [Flights from Manchester (MAN) to Hamburg (HAM)](https://www.expedia.co.uk/lp/flights/man/ham/manchester-to-hamburg) ### Cars > [Car hire in Tiruchirappalli](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Tiruchirappalli.d3540.Car-Hire-Guide) > > [van Car Hire in Sicily](https://www.expedia.co.uk/Van-Car-Rentals-In-Sicily.d6048323-tVan.Car-Rental-Destination-Class) ### Packages > [Hollywood Beach](https://www.expedia.co.uk/Hollywood-Beach-Hollywood-Beach.d183098.Attraction) ### General ---