Title: Citra Suites Surabaya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Citra Suites Surabaya Travelers start their day with a freshly prepared breakfast before stepping out to explore the vibrant neighborhood of Gubeng from this ideally situated property ## Photo gallery for Citra Suites Surabaya ![Business Room | Premium bedding, desk, soundproofing, free WiFi - Citra Suites Surabaya (Surabaya)](https://images.trvl-media.com/lodging/20000000/19710000/19703300/19703230/0116ad39.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Citra Suites Surabaya (Surabaya)](https://images.trvl-media.com/lodging/20000000/19710000/19703300/19703230/d0001a67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Citra Suites Surabaya (Surabaya)](https://images.trvl-media.com/lodging/20000000/19710000/19703300/19703230/c7ff0b3b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Citra Suites Surabaya (Surabaya)](https://images.trvl-media.com/lodging/20000000/19710000/19703300/19703230/977f885d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Citra Suites Surabaya (Surabaya)](https://images.trvl-media.com/lodging/20000000/19710000/19703300/19703230/709be549.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Citra Suites Surabaya offers a welcoming haven in central Gubeng. Guests enjoy in-room WiFi, convenient dry cleaning, and a cooked-to-order breakfast. Practical amenities like free self-parking and luggage storage simplify the travel experience. ## Reviews 2.0 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room - Room service £11 includes taxes & fees 22 Feb - 23 Feb ## Room options ### Check availability for these dates Tonight [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ### View all photos for Standard Room ![Standard Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/20000000/19710000/19703300/19703230/b8743dc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Private bathroom Free bottled water Cable channels - 161 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Business Room ![Business Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/20000000/19710000/19703300/19703230/0116ad39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Private bathroom Free bottled water Cable channels - 161 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Lobby lounge, pool views, open daily](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15630000/15622900/15622804/08491a85_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Center - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.4 Exceptional 296 reviews £62 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Surabaya-Hotels-Four-Points-By-Sheraton-Surabaya.h15622804.Hotel-Information?chkin=2026-3-13&chkout=2026-3-14&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=6d412159-f216-40a6-b980-36d4e22724d9&top_cur=GBP) Ad ![Gazebo](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28600/28546/f32d5806_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Surabaya Hotel and Towers Surabaya Center - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 352 reviews £77 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-Sheraton-Surabaya-Hotel-And-Towers.h28546.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=6d412159-f216-40a6-b980-36d4e22724d9&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/47000000/46080000/46078600/46078537/3a75437d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Surabaya Surabaya - Pool - Spa - Kids’ pool - Free Wi-Fi 10.0 Exceptional 53 reviews £117 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-The-Westin-Surabaya.h46078537.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=6d412159-f216-40a6-b980-36d4e22724d9&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/b84a0310_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 5 reviews £39 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=6d412159-f216-40a6-b980-36d4e22724d9&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18030000/18023700/18023641/9b4586e3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Samator Surabaya Timur Surabaya - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.2 Very good 70 reviews £30 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Surabaya-Hotels-Novotel-Samator-Surabaya-Timur.h18023641.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=6d412159-f216-40a6-b980-36d4e22724d9&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washing machine - Parking included 8.6 Excellent 97 reviews £61 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=6d412159-f216-40a6-b980-36d4e22724d9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Citra-Suites-Surabaya.h19703230.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Citra-Suites-Surabaya.h19703230.Hotel-Information) ## About the area Gubeng, a neighbourhood in Surabaya, is home to Citra Suites Surabaya. Monument Of Suroboyo and House of Sampoerna are local landmarks, and travellers looking to shop may want to visit Surabaya Town Square and Royal Plaza Surabaya. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.29603%2C112.75989&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zavKJnEX8QtPMON3CRAECAQZzVU=) Jalan Bratang Binangun 53 A, Surabaya, 60284 ### What's nearby - ![Night view from cityscape and apartment in West Surabaya](https://images.trvl-media.com/place/6106334/7c4eb24b-dc6a-462a-988a-de2a44f25126.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pakuwon Mall 12 min drive \- 6.9 miles - Taman Bungkul 3 min drive \- 1.5 miles - Surabaya Zoo 3 min drive \- 1.7 miles - Grand City Surabaya 6 min drive \- 3.3 miles - Tunjungan Plaza 6 min drive \- 3.1 miles ### Getting around - Margorejo Station 4 min drive - Surabaya Gubeng Station 5 min drive - Surabaya (SUB-Juanda) 34 min drive ### Restaurants - Kapulogo Soto Ayam Kampung 1 min walk - Sop Ayam Pak Min Klaten 1 min walk - Wisata kuliner Bratang Binangun 2 min walk - Restaurant Wapo 2 min walk - Depot Om Solo Ruko RMI 3 min walk ## About this property ### Citra Suites Surabaya Hotel located in Gubeng Citra Suites Surabaya provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), a 24-hour front desk and luggage storage Room features All guest rooms at Citra Suites Surabaya have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with premium channels - Fridges, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/79000000/78280000/78272900/78272892/43483ffe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Luxurious And Spacious Studio At Benson Supermall Mansion Apartment Surabaya - Pool - Kitchen - Free Wi-Fi - Air-conditioning 10 Exceptional 1 review £18 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=78272892&PinnedHotelID=78272892&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/12000000/11040000/11035600/11035501/cbea3e7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cordia Hotel Surabaya Airport Sidoarjo - Spa - Free airport shuttle - Free Wi-Fi - Restaurant 7.8 Good 163 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=11035501&PinnedHotelID=11035501&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/1b3b6843.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quest Hotel Darmo - 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Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.4 Exceptional 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=19703230&PinnedHotelID=19703230&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19703230,78272892,11035501,8835287,4952795) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: IDR 40,000 for adults and IDR 25,000 for children ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning - Desk - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: IDR 50000.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately IDR 40000 for adults and from IDR 25000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Citra Suites Surabaya Hotel Citra Suites Hotel Citra Suites Citra Suites Surabaya Java Citra Suites Surabaya Hotel Citra Suites Surabaya Surabaya Citra Suites Surabaya Hotel Surabaya ## Frequently asked questions ### Is Citra Suites Surabaya pet-friendly? ### How much does it cost to stay at Citra Suites Surabaya? ### How much is parking at Citra Suites Surabaya? ### What time is check-in at Citra Suites Surabaya? ### What time is check-out at Citra Suites Surabaya? ### Where is Citra Suites Surabaya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Citra Suites Surabaya Reviews 2.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 2.0 Cleanliness ### 2.0 Staff & service ### 2.0 Property conditions & facilities 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 2/10 Terrible #### Richard, Australia 19 Sept 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel ever When booking the room on Expedia website I noted breakfast available at Rp40k. At checking I was told breakfast not Rp40k but Rp400k and was presented a card with this printed on it. On complaint this was not hat Expedia west said the person said "Cannot speak English". I was given key to room but not before forced to leave deposit and agreeing to outrageous charges to clean sheets should they be in anyway soiled. No-one saw me to my room and my key did not work. After several trips back to reception my key was finally fixed. Upon entry to my room I found one of the smallest filthiest rooms i have come across. It was hot so I attempted to turn on the air conditioning, not possible the batteries were dead, so another trip to reception for new batteries. Success the air conditioning erupted into noisy service, but barely cooling service. Many hours later perhaps a few degrees had been knocked off the heat. So having finally entered my room and dealt with the air conditioning I wished for a shower after my travels. I turned the shower on and entered started to soap up when I forced out the shower had become dangerously hot. Turned out the hot tap was hot and so was the cold tap. I was forced to rinse the soap off in the toilet spray. With my eyes clear of soap I noticed the shower drain was blocked and my room in danger of flooding. Later that night I discovered the hall light shone directly on my bed making sleep almost impossible. At 4.00am I had had enough I left the hotel. ##### Richard Stayed 1 night in Sep 2018 ---