Title: Best Western Papilio Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Papilio Hotel Hotel in Surabaya with free breakfast and free valet parking ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/e32310f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/376fd877.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/9217d19a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/097abbee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/47c67a27.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Best Western Papilio Hotel combines comfort with practicality. Guests enjoy morning coffee at the cafe, dry cleaning services, evening drinks at the bar, in-room WiFi, and access to a fitness center. 8.6 Excellent ## Popular amenities - Bar - Breakfast included - Pool - Gym - Room service - Laundry £29 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/16de534b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Suite, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/c60915af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Kitchenette Fridge Free minibar items LED TV Washer/dryer Private bathroom - 603 sq ft - City view - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb8203ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/8ea7d5f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Fridge LED TV Washer/dryer Private bathroom Rainfall showerhead Hairdryer - Sleeps 2 - 2 Single Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/8ea7d5f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, Smoking, City View ### Highlights Air conditioning Connecting rooms available Fridge LED TV Washer/dryer Private bathroom Rainfall showerhead Hairdryer - Sleeps 2 - 2 Single Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/7315b153.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed, Non Smoking, Refrigerator ### Highlights Air conditioning Connecting rooms available Fridge LED TV Washer/dryer Private bathroom Rainfall showerhead Hairdryer - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/63e2968c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Fridge LED TV Washer/dryer Private bathroom Rainfall showerhead Hairdryer - Sleeps 2 - 2 Single Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/63e2968c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Smoking, City View ### Highlights Air conditioning Connecting rooms available Fridge LED TV Washer/dryer Private bathroom Rainfall showerhead Hairdryer - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/63e2968c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Fridge LED TV Washer/dryer Private bathroom Rainfall showerhead Hairdryer - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/3d5b4778.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Non Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/7dcfb6be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/d897be36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room Smoking - Sleeps 2 ### Suite - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb88f5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb88f5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb88f5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/de586a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Sleeps 2 ### 2 Single Beds, Non-Smoking, Superior Room, Wi-Fi, Shower, City View - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/16de534b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 124 reviews £54 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Surabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=7341752b-cbfa-4663-9324-8995ac177db0&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/cdf49344.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Surabaya CenterPoint by IHG Surabaya Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 145 reviews £27 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Surabaya-Hotels-Holiday-Inn-Express-Surabaya-CenterPoint.h8114237.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=7341752b-cbfa-4663-9324-8995ac177db0&top_cur=GBP) Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/dd02123c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10.0 Exceptional 3 reviews £39 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=7341752b-cbfa-4663-9324-8995ac177db0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washer - Parking included 8.6 Excellent 96 reviews £62 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=7341752b-cbfa-4663-9324-8995ac177db0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Best-Western-Papilio-Hotel.h12533929.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Best-Western-Papilio-Hotel.h12533929.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.33154%2C112.73058&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gB3l3lMNoweAYRmfdTqwj5svO_A=) Jalan A Yani No 176-178, Surabaya, 60235 #### What's nearby - Petra Christian University - 15 min walk - 0.8 miles - City of Tomorrow - 20 min walk - 1.1 miles - Royal Plaza Surabaya - 2 min drive - 1.7 miles - Surabaya Zoo - 4 min drive - 2.6 miles - Tunjungan Plaza - 8 min drive - 5.5 miles #### Getting around - Jemursari Station - 3 min walk - Surabaya Gubeng Station - 20 min drive - Surabaya (SUB-Juanda) - 21 min drive #### Restaurants - ‪Ayam Bakar Primarasa - ‬6 min walk - ‪The Lodge Coffee & Eatery - ‬6 min walk - ‪Sate Padang Piaman Jaya - ‬7 min walk - ‪Bantimurung Sky Pool & Café - ‬4 min walk - ‪Mie Pangsit & Es Degan BRI Jemur Handayani - ‬4 min walk ## About this property ### Best Western Papilio Hotel Hotel near Tunjungan Plaza Free breakfast, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Best Western Papilio Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking and valet parking - A local area shuttle, express check-out and express check-in - A banquet hall, a front desk safe and concierge services Room features All 226 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with rainfall showers and hairdryers - LED TVs with cable channels - Wardrobes/cupboards, fridges and daily housekeeping ## Similar properties ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/cdf49344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Surabaya CenterPoint by IHG Surabaya Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 145 reviews £27 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/9c37d992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 8.6 Excellent 177 reviews £29 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=16438122&PinnedHotelID=16438122&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/57603735.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Southern Hotel Surabaya Surabaya - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 79 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/ebdbc45f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movenpick Surabaya City Surabaya - Pool - Spa - Kids pool - Parking included 8.0 Very good 20 reviews £39 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; Japanese cuisine ](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/65a292b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bumi Surabaya City Resort Surabaya Center - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 187 reviews £39 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19400000/19398000/19397963/4fa35e12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Airport Surabaya Sidoarjo - Spa - Free airport shuttle - Parking included - Free WiFi 9.0 Wonderful 69 reviews £30 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=19397963&PinnedHotelID=19397963&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/117000000/116830000/116821600/116821507/9688dac2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10 Exceptional 3 reviews £39 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=116821507&PinnedHotelID=116821507&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13430000/13427600/13427542/f204daa4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Place Surabaya Airport Sidoarjo - Pool - Spa - Free airport shuttle - Kids pool 8.6 Excellent 92 reviews £23 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13427542&PinnedHotelID=13427542&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/21000000/20150000/20143900/20143855/e52a700c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PrimeBiz Hotel Surabaya Surabaya - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=20143855&PinnedHotelID=20143855&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 124 reviews £54 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Free breakfast available - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Free babysitting - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible public bathroom - Wheelchairs on site ### More - 36 floors - Banquet hall - Built in 2015 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Paper towels - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Laptop workspace - Phone - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: IDR 350000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Best Western Papilio Hotel Surabaya Best Western Papilio Hotel Best Western Papilio Surabaya Best Western Papilio BEST WESTERN Papilio Hotel Surabaya, Java Best Papilio Hotel Surabaya Best Western Papilio Hotel Hotel Best Western Papilio Hotel Surabaya Best Western Papilio Hotel Hotel Surabaya ## Frequently asked questions ### Does Best Western Papilio Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Best Western Papilio Hotel? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Papilio Hotel on 31 Oct 2025 start from £29.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Surabaya-Hotels-Best-Western-Papilio-Hotel.h12533929.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Best Western Papilio Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Best Western Papilio Hotel? > Self-parking and valet parking are free at this property. ### What time is check-in at Best Western Papilio Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Best Western Papilio Hotel? > Checkout is at noon. ### Where is Best Western Papilio Hotel located? > Located in the heart of Surabaya, this hotel is within 1 mile (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, City of Tomorrow and Pelita Harapan University Surabaya. Petra Christian University and Royal Plaza Surabaya are also within 2 miles (3 km). Jemursari Station is only a 3-minute walk and Kertomenanggal Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Papilio Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 24 8 - Good 18 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Robert 18 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent value and fantastic breakfast Clean and modern hotel which lived up to what was promised. Staff helpful. ##### Robert ### 10/10 Excellent #### Matt 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay. ##### Matt Stayed 18 nights in Jun 2025 ### 8/10 Good #### Gianfranco 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale molto gentile e disponibile. ##### Gianfranco Stayed 1 night in Aug 2025 ### 10/10 Excellent #### SEUNGGI 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SEUNGGI Stayed 1 night in Jun 2024 ### 8/10 Good #### L.J.W. 19 Jan 2021 ##### L.J.W. Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Ashfaq 20 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ashfaq Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller 27 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### pleasant stay overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### YA YUEH 27 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YA YUEH Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Siti Zulaikha 19 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Siti Zulaikha Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller 29 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable. ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Diya, Singapore 12 Aug 2019 Liked: Cleanliness, staff & service, amenities pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places ##### Diya Stayed 4 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller 1 Jul 2019 Disliked: Cleanliness, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 27 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"! ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Robert Tjipto 23 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AWESOME This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building ##### Robert Tjipto Stayed 2 nights in Jun 2019 ### 8/10 Good #### Charles 11 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover. ##### Charles Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 5 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### pervaiz 20 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### pervaiz Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### CHEE KIONG 8 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip. ##### CHEE KIONG Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Sarisa 3 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fast & efficient very friendly and the smell of the lobby is lovely.... ##### Sarisa Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 12 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Lisarini 8 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lisarini Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Verified traveller 5 Dec 2018 Liked: Cleanliness, staff & service Room was decent and clean. However the breakfast area and variety can be improved ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Richard J 24 Nov 2018 Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again. ##### Richard J Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Ananmanan, Singapore 30 Oct 2018 It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍 ##### Ananmanan Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Verified traveller 1 Sept 2018 Liked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.co.uk/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.co.uk/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Pearl of Trawangan](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Pearl-Of-Trawangan.h10989236.Hotel-Information) > > [The Sankara Suites & Villas](https://www.expedia.co.uk/Ubud-Hotels-The-Sankara-Suites-Villas-By-Pramana.h24937125.Hotel-Information) > > [Kawi Resort A Spiritual Sanctuary to Escape](https://www.expedia.co.uk/Tampaksiring-Hotels-Kawi-Resort-By-Pramana.h14993471.Hotel-Information) > > [The Leaf Jimbaran](https://www.expedia.co.uk/Jimbaran-Hotels-The-Leaf-Jimbaran-Bali-Luxurious-Villa-Retreat.h12074558.Hotel-Information) > > [The Royal Purnama Luxury Villas - Adults Only](https://www.expedia.co.uk/Sukawati-Hotels-The-Royal-Purnama.h9805324.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.co.uk/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Ayung Resort Ubud](https://www.expedia.co.uk/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.co.uk/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.co.uk/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [Mason Elephant Lodge](https://www.expedia.co.uk/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Cross Bali Breakers](https://www.expedia.co.uk/Jimbaran-Hotels-Cross-Bali-Breakers.h29285044.Hotel-Information) > > [Radisson Blu Bali Uluwatu](https://www.expedia.co.uk/Pecatu-Hotels-Radisson-Blu-Bali-Uluwatu.h20501231.Hotel-Information) > > [Holiday Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Holiday-Resort-Lombok.h570346.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.co.uk/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Wapa di Ume Ubud](https://www.expedia.co.uk/Ubud-Hotels-Wapa-Di-Ume-Ubud.h1115431.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.co.uk/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Coco Cabana](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information)