Title: Oakwood Hotel & Residence Surabaya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oakwood Hotel & Residence Surabaya Travelers can unwind in style at the indoor pool with sun loungers, then savor delicious meals at Spice restaurant or enjoy a drink at the bar ## Photo gallery for Oakwood Hotel & Residence Surabaya ![Indoor pool, open 6 AM to 9 PM, pool loungers - Oakwood Hotel & Residence Surabaya (Surabaya)](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/bb44c7ab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/7fe21bd1-02ac-4b12-b3d1-90a15e9c1400-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Front of property – evening/night - Oakwood Hotel & Residence Surabaya (Surabaya)](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/ac21e41a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Oakwood Hotel & Residence Surabaya (Surabaya)](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/5788c53c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Café - Oakwood Hotel & Residence Surabaya (Surabaya)](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/ceac5c1f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Surabaya's business district, Oakwood Hotel & Residence offers a luxurious retreat. Enjoy meals at Spice restaurant, then relax with a drink at the bar. The indoor pool with sun loungers and a well-equipped gym provide perfect relaxation spaces. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £47 includes taxes & fees 15 Feb - 16 Feb ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=27748478&PinnedHotelID=27748478&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 15 of 15 rooms ### View all photos for Two-Bedroom Deluxe Apartment ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/ac25ac45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Deluxe Apartment - Sleeps 4 ### View all photos for Superior Twin Room ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/6d3edc75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### View all photos for Superior King Room ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/59c68e1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ### View all photos for Studio Deluxe King ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/00d13c9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Deluxe King - Sleeps 2 ### View all photos for Studio Deluxe Twin ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/7fab2961.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Deluxe Twin - Sleeps 2 ### View all photos for Executive Suite, 1 Bedroom ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/ad88e2d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Air conditioning Free cots/infant beds Smart TV Tempur-Pedic bed Egyptian cotton bed sheets Premium bedding Blackout curtains Down duvet - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite, 1 Bedroom ![Premier Suite, 1 Bedroom | Living area | 42-inch Smart TV with cable channels, TV, tablet](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/07ac3055.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom ### Highlights Air conditioning Free cots/infant beds Smart TV Tempur-Pedic bed Egyptian cotton bed sheets Premium bedding Blackout curtains Down duvet - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite, 1 Bedroom ![Deluxe Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/5abfefbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom ### Highlights Air conditioning Free cots/infant beds Smart TV Tempur-Pedic bed Egyptian cotton bed sheets Premium bedding Blackout curtains Down duvet - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Superior Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/b3ffe613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cots/infant beds Smart TV Tempur-Pedic bed Egyptian cotton bed sheets Premium bedding Blackout curtains Down duvet - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/b3ffe613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds Smart TV Tempur-Pedic bed Egyptian cotton bed sheets Premium bedding Blackout curtains Down duvet - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Studio, 1 King Bed ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/b3ffe613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds Smart TV Tempur-Pedic bed Egyptian cotton bed sheets Premium bedding Blackout curtains Down duvet - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Studio ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/b3ffe613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Air conditioning Free cots/infant beds Smart TV Tempur-Pedic bed Egyptian cotton bed sheets Premium bedding Blackout curtains Down duvet - Sleeps 3 - 2 Single Beds ### View all photos for One Bedroom Executive ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/18800e65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Executive - Sleeps 2 ### View all photos for One Bedroom Premier ![Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds](https://images.trvl-media.com/lodging/28000000/27750000/27748500/27748478/7a3257b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Premier - Sleeps 2 ### Deluxe One-Bedroom Suite - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Oakwood-Hotel-Residence-Surabaya.h27748478.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Oakwood-Hotel-Residence-Surabaya.h27748478.Hotel-Information) ## About the area Located in Surabaya, Oakwood Hotel & Residence Surabaya is in the business district. Surabaya Youth Center and House of Sampoerna are cultural highlights, and some of the area's landmarks include Submarine Monument and Balai Pemuda. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. [Visit our Surabaya travel guide](https://www.expedia.co.uk/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28017%2C112.78141&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X_kCLuv_5HKfNqMLmOvmgAXR7WE=) Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116 ### What's nearby - Galaxy Mall \- 5 min walk \- 0.3 miles - Sepuluh November Institute of Technology \- 14 min walk \- 0.8 miles - Airlangga University \- 15 min walk \- 0.8 miles - Tunjungan Plaza \- 7 min drive \- 3.9 miles - Pakuwon Mall \- 15 min drive \- 8.6 miles ### Getting around - Margorejo Station - 9 min drive - Surabaya Pasar Turi Station - 10 min drive - Surabaya (SUB-Juanda) - 16 min drive ### Restaurants - ‪Kultur Haus - ‬1 min walk - ‪Kopi Kenangan B P Kertajaya Indah - ‬5 min walk - ‪Halo Surabaya - ‬4 min walk - ‪The Champion - ‬3 min walk - ‪Sop Ayam Pak Min Klaten - ‬5 min walk ## About this property ### Oakwood Hotel & Residence Surabaya Luxury hotel in the business district You can look forward to a corner/local shop, a hair salon and dry cleaning/laundry services at Oakwood Hotel & Residence Surabaya. The on-site restaurant, Spice, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. Additional perks include: - An indoor pool, along with sunloungers - Free self-parking - A round-trip airport shuttle (surcharge), concierge services and luggage storage - Coffee/tea in reception, a 24-hour front desk and a porter/bellboy Room features All 144 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Childcare services and free infant beds - Egyptian cotton sheets, Tempur-Pedic beds and down duvets - Bathrooms with designer toiletries and hairdryers - 42-inch Smart TVs with premium channels - Wardrobes/cupboards, tablet computers and electric kettles ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6810000/6809100/6809071/f568d337.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verwood Hotel & Serviced Residence Surabaya - Pool - Spa - Kids’ pool - Parking included 7.2 Good 133 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=6809071&PinnedHotelID=6809071&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8270000/8264900/8264823/bdeb343b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Inna Tunjungan Hotel Surabaya Surabaya Center - Pool - Hot tub - Spa - Free Wi-Fi 7.4 Good 19 reviews £28 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=8264823&PinnedHotelID=8264823&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/20000000/19660000/19651900/19651824/6e4f6561.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tunjungan Hotel Surabaya Center - Pool - Spa - Free Wi-Fi - Restaurant 6.0 23 reviews £29 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=19651824&PinnedHotelID=19651824&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9850000/9840400/9840350/c1a0156a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santika Premiere Gubeng - Surabaya Surabaya Center - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 84 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=9840350&PinnedHotelID=9840350&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (IDR 125000 per person)](https://images.trvl-media.com/lodging/16000000/15410000/15402700/15402635/57dd878a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aria Centra Hotel Surabaya Surabaya Center - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 51 reviews £32 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=15402635&PinnedHotelID=15402635&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s)](https://images.trvl-media.com/lodging/78000000/77950000/77940800/77940740/99675c55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Platinum Hotel Tunjungan Surabaya Surabaya Center - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=77940740&PinnedHotelID=77940740&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/60000/54100/54048/6440435f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Surabaya Grand Miram Surabaya Center - Pool - Hot tub - Spa - Kids’ pool 7.8 Good 84 reviews £24 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=54048&PinnedHotelID=54048&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/31000000/30440000/30432100/30432025/c9031e60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morazen Surabaya Surabaya Center - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 21 reviews £38 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=30432025&PinnedHotelID=30432025&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/4000000/3870000/3867700/3867687/c6209e3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Java Paragon Hotel and Residences Surabaya - Pool - Spa - Kids’ pool - Parking included 8.0 Very good 149 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=3867687&PinnedHotelID=3867687&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18030000/18023700/18023641/9b4586e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Samator Surabaya Timur Surabaya - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.2 Very good 70 reviews £34 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=18023641&PinnedHotelID=18023641&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Deckside - Spice ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room babysitting - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 4 meeting rooms - Computer station ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 30 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Free cot - Rollaway/extra bed (surcharge) - Tempur-Pedic mattress ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 42-inch smart TV with premium cable channels - MP3 dock - Tablet computer ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Paper towels ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 350000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: IDR 500000 per vehicle (one-way) - Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old) - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6 AM to 9 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Oakwood Hotel Surabaya Oakwood Surabaya Oakwood & Surabaya Surabaya Oakwood Hotel Residence Surabaya Oakwood Hotel & Residence Surabaya Hotel Oakwood Hotel & Residence Surabaya Surabaya Oakwood Hotel & Residence Surabaya Hotel Surabaya ## Frequently asked questions ### Does Oakwood Hotel & Residence Surabaya have a pool? ### How much does it cost to stay at Oakwood Hotel & Residence Surabaya? ### Is Oakwood Hotel & Residence Surabaya pet-friendly? ### How much is parking at Oakwood Hotel & Residence Surabaya? ### What time is check-in at Oakwood Hotel & Residence Surabaya? ### What time is check-out at Oakwood Hotel & Residence Surabaya? ### Does Oakwood Hotel & Residence Surabaya provide a shuttle to the airport? ### Where is Oakwood Hotel & Residence Surabaya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Oakwood Hotel & Residence Surabaya Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 35 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Sandra 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall. ##### Sandra Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yosep Erwin 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay in Surabaya! ##### Yosep Erwin Stayed 9 nights in Jun 2024 ### 10/10 Excellent #### Dave 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### East java Really nice hotel, good service really nice mall walking distance with lots of excellent food options ##### Dave Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Phebe 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great customer service. Rooms were spacious. ##### Phebe Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Steve Win 21 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with great prices Hotel was clean and comfortable. Spacious rooms ##### Steve Win Stayed 3 nights in Dec 2022 ### 6/10 Okay #### Fie Ling 3 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Surabaya trip The room is so old and dirty. Location is horrible, it’s hard to get in and out. ##### Fie Ling Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Adeleen 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation. ##### Adeleen Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Nur Elena 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back ##### Nur Elena Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Janice 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very big and clean room. The front desk is so nice to upgrade us to a 1-BR executive room. The service staff are all very friendly. It is also very convenient to get grab/gojek ride hailing service as it will alight you at the hotel’s own drop off area instead of along the roadside. They also have a 24hr restaurant at same building but I think it belongs to another accommodation. Highly recommended! ![](https://a.travel-assets.com/ugc/hotel-reviews/914c2ea6-053b-424f-8390-4c217ce5d7fe-1750588611999.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbf486b0-d5c8-4e3e-8708-ee17013bc41a-1750588612175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35888316-e758-46b5-ae0e-bfddbf8f5ad8-1750588612181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ab4ef45-e159-455c-a372-ad018c93fed6-1750588611809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janice Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Eddy 13 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Notch Customer Service I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days). ##### Eddy Stayed 9 nights in Jun 2023 ### 10/10 Excellent #### chi wai 22 Jul 2023 very good ##### chi wai Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sudah berkali-kali nginap disini ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### PAUL 6 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Verbleef in executieve room, met compleet ingerichte keuken, magnetron, nespresso machine,vaatwasser, wasmachine, bestek, borden etc... Minpuntje was alleen het lawaai van motoren die 's nachts de straten als racebaan gebruiken. ##### PAUL Stayed 1 night in Oct 2024 ### 10/10 Excellent #### TOYOZO 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 以前ジャカルタのオークウッドにも宿泊しました とても快適でスラバヤでも迷わず決めました 安心のホテルですね ##### TOYOZO Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 3 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value, good location, comfortable In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it. ##### Verified traveller Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Verified traveller 18 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and Good for stay The best hotel for stay here, the staff and team very kind and helpfull ! Very recomended to stay here .. ##### Verified traveller Stayed 7 nights in Jun 2021 ### 10/10 Excellent #### Michelle 9 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth for the money New and clean hotel. I enjoyed the comfortable stay. Foods at the restaurants are nice too. ##### Michelle Stayed 2 nights in Jan 2020 ### 8/10 Good #### Tan 3 Oct 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### New and clean hotel Stayed one night at Oakwood for the 1st time. New and clean hotel. Near to the Galaxy Mall shopping. Only disappointment was the Spa was not available but it was advertise on the website. Enjoyed the peace and quiet having a drink at the poolside. ##### Tan Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Greggy 29 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Puas Selama Menginap Di Oakwood Kamar Bagus . Layanan Bagus . Bersih . Kamar Besar . ##### Greggy Stayed 2 nights in Jan 2019 ### 8/10 Good #### Verified traveller 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Dave 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dave Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Dave 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dave Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Robert 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Robert Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Keiji 14 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Keiji Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Christian 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Christian Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.co.uk/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.co.uk/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Pearl of Trawangan](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Pearl-Of-Trawangan.h10989236.Hotel-Information) > > [The Sankara Suites & Villas ](https://www.expedia.co.uk/Ubud-Hotels-The-Sankara-Suites-Villas-By-Pramana.h24937125.Hotel-Information) > > [Kawi Resort A Spiritual Sanctuary to Escape](https://www.expedia.co.uk/Tampaksiring-Hotels-Kawi-Resort-By-Pramana.h14993471.Hotel-Information) > > [The Leaf Jimbaran](https://www.expedia.co.uk/Jimbaran-Hotels-The-Leaf-Jimbaran-Bali-Luxurious-Villa-Retreat.h12074558.Hotel-Information) > > [The Royal Purnama Luxury Villas - Adults Only](https://www.expedia.co.uk/Sukawati-Hotels-The-Royal-Purnama.h9805324.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.co.uk/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Ayung Resort Ubud](https://www.expedia.co.uk/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.co.uk/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.co.uk/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [Mason Elephant Lodge](https://www.expedia.co.uk/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Cross Bali Breakers](https://www.expedia.co.uk/Jimbaran-Hotels-Cross-Bali-Breakers.h29285044.Hotel-Information) > > [Radisson Blu Bali Uluwatu](https://www.expedia.co.uk/Pecatu-Hotels-Radisson-Blu-Bali-Uluwatu.h20501231.Hotel-Information) > > [Holiday Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Holiday-Resort-Lombok.h570346.Hotel-Information) > > [Bawah Reserve](https://www.expedia.co.uk/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.co.uk/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Wapa di Ume Ubud](https://www.expedia.co.uk/Ubud-Hotels-Wapa-Di-Ume-Ubud.h1115431.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.co.uk/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Coco Cabana](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information) ---