Oakwood Hotel & Residence Surabaya

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Luxury
5.0 star property
9.8

Exceptional

Serene escape in the business district

Elegant and modern, this hotel in the business district offers a serene escape with its stylish design and tranquil surroundings. Enjoy the rooftop pool, premium bedding, and exquisite dining at Spice, ensuring a luxurious and comfortable stay.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £44
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One Bedroom Executive

A modern hotel room with a large bed, bedside lamps, a mirror, and a painting on the wall.

One Bedroom Executive

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for One Bed Room Premier

A hotel room with a dining area, a bed, a sofa, and a TV.

One Bed Room Premier

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Two Bedroom Deluxe

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Two Bedroom Deluxe

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior King

A modern hotel room with a large bed, a desk with a flat-screen TV, and a seating area with a table set for two.

Superior King

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

A modern hotel room with a large bed, a desk with a flat-screen TV, and a seating area with a table set for two.

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Studio Deluxe King

A modern hotel room with a large bed, a desk with a flat-screen TV, and a seating area with a table set for two.

Studio Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Deluxe Twin

A modern hotel room with a large bed, a desk with a flat-screen TV, and a seating area with a table set for two.

Studio Deluxe Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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Surabaya Center
  • Pool
  • Kids’ pool
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9.4 out of 10, Exceptional, 321 reviews
The price is £59
includes taxes & fees
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About the area

Located in Surabaya, Oakwood Hotel & Residence Surabaya is in the business district. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    17 min drive - 10.9 miles
  • Galaxy Mall
    5 min walk - 0.3 miles
  • Sepuluh November Institute of Technology
    14 min walk - 0.8 miles
  • Airlangga University
    15 min walk - 0.8 miles
  • Tunjungan Plaza
    8 min drive - 4.8 miles

Getting around

  • Surabaya Pasar Turi Station
    10 min drive
  • Wonokromo Station
    19 min drive
  • Surabaya (SUB-Juanda)
    16 min drive

Restaurants

  • Kopi Kenangan B P Kertajaya Indah
    5 min walk
  • Kultur Haus
    1 min walk
  • Hallo Surabaya
    4 min walk
  • Sop Ayam Pak Min Klaten
    5 min walk
  • Gifu Japanese Restaurant
    7 min walk

About this property

Oakwood Hotel & Residence Surabaya

  • Luxury hotel near Tunjungan Plaza
  • You can look forward to a corner/local shop, a hair salon and dry cleaning/laundry services at Oakwood Hotel & Residence Surabaya. The on-site restaurant, Spice, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a computer station and concierge services
    • 4 meeting rooms, a TV in reception and a ballroom
  • Room features
  • All 144 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Egyptian cotton sheets, Tempur-Pedic beds and down duvets
    • Bathrooms with designer toiletries and hairdryers
    • 42-inch Smart TVs with premium channels
    • Wardrobes/cupboards, tablet computers and electric kettles

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A modern hotel with a distinctive curved glass structure, multiple floors, and a rooftop area with outdoor seating.
Four Points by Sheraton Surabaya, Pakuwon Indah
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 248 reviews
The price is £62
includes taxes & fees
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Frequently asked questions

Does Oakwood Hotel & Residence Surabaya have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 9 PM.

How much does it cost to stay at Oakwood Hotel & Residence Surabaya?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Residence Surabaya on 1 Nov 2026 start from £44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oakwood Hotel & Residence Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oakwood Hotel & Residence Surabaya?

Self-parking is free at this property.

What time is check-in at Oakwood Hotel & Residence Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oakwood Hotel & Residence Surabaya?

Checkout is at noon.

Does Oakwood Hotel & Residence Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Oakwood Hotel & Residence Surabaya located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. Airlangga University and Park Shanghai - Pakuwon City Mall are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Oakwood Hotel & Residence Surabaya Reviews

9.8

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 40 out of 46 reviews
Rating 8 - Good. 3 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, directly in from of two shopping malls. Food (and wine) were great, as were the staff and facilities. Price was very reasonable for what a traveler would want.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

East java

Really nice hotel, good service really nice mall walking distance with lots of excellent food options
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Rooms were spacious.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very big and clean room. The front desk is so nice to upgrade us to a 1-BR executive room. The service staff are all very friendly. It is also very convenient to get grab/gojek ride hailing service as it will alight you at the hotel’s own drop off area instead of along the roadside. They also have a 24hr restaurant at same building but I think it belongs to another accommodation. Highly recommended!
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This place is really nice and good for long term stays. It’s one of my favorite places to stay to be honest, even has a washer dryer in the room we stayed in.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Surabaya!
Stayed 9 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great prices

Hotel was clean and comfortable. Spacious rooms
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Customer Service

I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).
Stayed 9 nights in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Surabaya trip

The room is so old and dirty. Location is horrible, it’s hard to get in and out.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

very good
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
服務人員親切有禮
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sudah berkali-kali nginap disini
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verbleef in executieve room, met compleet ingerichte keuken, magnetron, nespresso machine,vaatwasser, wasmachine, bestek, borden etc... Minpuntje was alleen het lawaai van motoren die 's nachts de straten als racebaan gebruiken.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前ジャカルタのオークウッドにも宿泊しました とても快適でスラバヤでも迷わず決めました 安心のホテルですね
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hotel yang pantasnya masuk kategori bintang 3

Respon customer service saat ditelpon parah sekali...tidak diangkat-angkat, rasa makanan biasa saja.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, good location, comfortable

In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Good for stay

The best hotel for stay here, the staff and team very kind and helpfull ! Very recomended to stay here ..
Stayed 7 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

Terimakasih hotel bagus dan rekomended buat liburan
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth for the money

New and clean hotel. I enjoyed the comfortable stay. Foods at the restaurants are nice too.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

New and clean hotel

Stayed one night at Oakwood for the 1st time. New and clean hotel. Near to the Galaxy Mall shopping. Only disappointment was the Spa was not available but it was advertise on the website. Enjoyed the peace and quiet having a drink at the poolside.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puas Selama Menginap Di Oakwood

Kamar Bagus . Layanan Bagus . Bersih . Kamar Besar .
Stayed 2 nights in Jan 2019