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Reviews of Aspect Caloundra

4 out of 5
Aspect Caloundra
80 Lower Gay Terrace, Caloundra, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 339 out of 452 reviews" "
Rating 8 - Good. 91 out of 452 reviews" "
Rating 6 - Okay. 16 out of 452 reviews" "
Rating 4 - Poor. 4 out of 452 reviews" "
Rating 2 - Terrible. 2 out of 452 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Chloe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from . on 1 Apr 2024
Hi ChloeThanks so much for your review so happy you enjoyed your stay here at Aspect Looking forward to seeing you again in the near future Kind Regards Julie Aspect Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, facilities and pool
Stayed 6 nights in Jan 2024
Response from . on 27 Jan 2024
Hi Karen Thanks for your lovely review and yes we are in a great location here in Caloundra in walking distance to everything. So happy that you enjoyed your stay here and we are looking forward to seeing you again soonKind regards Julie Aspect Manager

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, loved having a ground level apartment with easy access to the pool and private courtyard. Would definitely book again.
Stayed 8 nights in Jan 2024
Response from . on 15 Jan 2024
Hi MelissaThank you so much for you lovely comments it mean a lot to us here at Aspect and we are so happy that you thoroughly enjoyed your stay here. We hope to see you back at Aspect in the near future Kind Regards Julie Aspect Manager

10/10 Excellent

Mark

Stayed 2 nights in Jan 2024
Response from . on 30 Jan 2024
Hi Mark Thank you for your review Kind Regards Julie Aspect Manager

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super easy check in and check out. Great unit in a great location with many more facilities that I thought - and so close to the beach and shops.
Stayed 2 nights in Jan 2024
Response from . on 15 Jan 2024
Hi Katie Thanks you so much for your beautiful comments regarding our resort here at Aspect. We are so happy that you enjoyed your stay and yes Aspect is situated in a perfect location in the middle of Caloubdra so close to everyhting. We look forward to seeing you here again soon Kind regards Julie Aspect Manager

10/10 Excellent

Anthea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful property for families to stay. In close walking distance to the beach, shops and restaurants that you don’t need to use your car during the stay. The unit was spacious and cozy and the pool, outdoor area and tennis court is well maintained. This is our second stay and will be staying at Aspect again.
Stayed 5 nights in Dec 2023
Response from . on 15 Jan 2024
Hi AntheaThanks you so much for your beautiful comments regarding our complex here at Aspect at Caloundra. We are so please that you loved it here and that everything is so close and the fscilities are great. Thanks again for your kind words and we look forward to having you stay here again in the near future Kind regards Julie Aspect Manager

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Air conditioner controller not working properly and the ceiling fan
Stayed 2 nights in Dec 2023
Response from . on 15 Jan 2024
Hi Mark Thanks for your email and sorrry to hear about the air con controller not working maybe it just needed batteries as we do have a good supply of them down at reception. If this happens again please do not hesitate in contacting us as we will definately get that fixed for you as soon as we can Looking forward to seeing you back here again in the near future Kind regards Julie Aspect Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was a bit awakward at first as reception phone was behind security doors but luckily someone let us in. After speaking to Julie leared we had to open the safe on outside with special code to get key and other info like where to park and key fob. Would be better to advise via Expedia if poss in case noone to open main lobby door. After that we had good parking spot, lovely 1 bed apartment with full kitchenette although stove didnt seem to work so used oven. Microwave and outside BBQ. Pool area was great and nic e temp well maintained and also hot tub. Local area was great with fantastic beach and shopping, restaurants including quaint local cinema 5 mins away with latest movies and ALWAYS cheap Tuesdays half price including Gold Lounge which is licenced. Would stay again and was fair pricing too
Stayed 2 nights in Dec 2023
Response from . on 15 Jan 2024
Hi Mark Thanks for your email and thanks for your feedback regarding the apartment and with the self checkin we always send you a text message with the directions of where to find the key safe which has your envelope in it for self checkin. In future if you dont know where to go just give me a call its got my phone number on the message and I will tell you where to go . Regarding the stove sometime the stoves are a little tricky but we are here to help you if you give a a call we will definatey come up and show you how to use the stove . otherwise Im so happy that you enjoyed your stay here at Aspect it has a lot a faciltites here and is in a great location here in Caloundra. We look forward to seeing you back here in the near future .Kind RegardsJulie Aspect Caloundra

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, room comfort
Loved the place. It has great staff and location.
Stayed 2 nights in Nov 2023
Response from . on 21 Nov 2023
Hi Hannah Thank you so much for your review and we are all so happy that you enjoyed your stay here at Aspect and we hope to see you back here in the near future Kind regards Aspect Management

10/10 Excellent

Kristyn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and light apartment , excellent location walking to shops and beach
Stayed 2 nights in Nov 2023
Response from . on 4 Nov 2023
Hi KristynThank you so much for your beautiful review we are so happy that you liked your apartment and that you enjoyed being so close to everything here at AspectAspect is situated right in the middle of everying here in Caloundra so its so good that you can just walk everywhere which is fantastic. We look forward to having you stay here again in the near future.Kind RegardsJulie Aspect Manager

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Loved the accommodations and sauna.
Stayed 2 nights in Oct 2023
Response from . on 4 Nov 2023
Hi SusanThank you for your lovely review it means a lot to me and our team here at Aspect. We are thrilled that you liked your apartment and also the sauna which is very popular here at Aspect.Let me know when you want to come again and I can out you in a beautuful apartment or the same one if you loved that one Looking forward to seeing you again at Aspect Have a great Kind Regards Julie Aspect Manager

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2023
Response from . on 16 Oct 2023
Hi Kathryn Thanks for your reply and we are so happy that you enjoyed stay here at Aspect and we look forward to seeing you again in the near future Kind Regards Julie Aspect Manager

10/10 Excellent

Sharnee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the big 3 bedroom apartment with balconies on both sides, we enjoyed the sunrise and sunset. Clean, comfortable and big. Highly recommend.
Stayed 2 nights in Oct 2023
Response from . on 16 Oct 2023
Hi Sharnee Thank you so much for your lovely review it means a lot to us here at Aspect and I will pass it on to our staff members. we are so happy that you enjoyed your stay and we hope to see you back here in the near future Kinds Regards Julie Aspect Manager

10/10 Excellent

Gwen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place to stay Will definitely stay again.
Stayed 7 nights in Oct 2023
Response from . on 13 Oct 2023
Hi Gwen Thank you so much for your lovely comments regarding our complex here at Aspect. We are so happy that you enjoyed your stay and we definitely look forward to seeing you back here in the nesar futrueKind Regards Julie Aspect Manager

10/10 Excellent

Janette

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from . on 21 Nov 2023
Hi Janelle Thanks you for your review and we are so happy that you enjoyed your stay here at Aspect and we look forward to seeing you back here in the near future Kind Regards Aspect Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Lauren

Stayed 2 nights in Sep 2023
Response from . on 21 Nov 2023
Hi LaurenThank you so much for your review and we are all so happy that you enjoyed your stay here at Aspect and we look forward to having you stay here again in the near future Kind Regards Aspect Management

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really well run property with clean and plentiful amenities. Off the main drag so it's a little quieter but still super easy to walk around. Would definitely stay again!
Stayed 2 nights in Aug 2023
Response from . on 13 Oct 2023
Hi Melissa Thank you so much for your kind words regarding our complex it means a lot to us to here lovely comments .We are so happy you enjoyed your stay and we look forward to having you back here in the near future Kind Regards Julie Aspect Manager

8/10 Good

John

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Microwave needed replacing and was not cleaned properly. Sheets were clean but Blankets were dirty and or stained. Apartment was spacious and well appointed, pool, gym sauna etc were good.
Stayed 3 nights in Aug 2023
Response from . on 13 Oct 2023
Hi John Thanks for your review and we are sorry to hear those comments as we have now replaced the microwave as it had marks on it that wouldnt come off. Just regarding the marks on the blankets we have just had all the blankets previoiusly laundered but maybe that blanket was missed when the previous guests departed but they are checked everytime a guest moves out. We are happy to replace it if you had notified reception we apologise for that. We are so happy to hear though that the apartment was good and that you enjoyed your stay here at Aspect . We looking forward to seeing you back here in the near future Kind regards Julie Aspect Manager

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Aastha

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, clean perfect location,close to the beach and the main shopping complex. Restaurants within walking distance. I would definitely recommend and we will be back.
Stayed 4 nights in Jul 2023
Response from Caroline on 20 Jul 2023
Thank you for your review. We look forward to you returning.

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a walkable distance to both the beach and shopping area, close to the Sunday markets and restaurants
Stayed 2 nights in Jul 2023
Response from Caroline on 20 Jul 2023
Thank you, we agree Aspect is in a fantastic location.

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location!
Stayed 2 nights in Jun 2023
Response from Caroline on 20 Jul 2023
Thank you. Our cleaners and staff work very hard to make your stay most enjoyable.

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the facilities, especially the sauna & steam room. All very clean and friendly staff.
Stayed 2 nights in Jun 2023
Response from Caroline on 20 Jul 2023
Thank you so much. Glad to hear you enjoyed our wonderful facilities.

6/10 Okay

Bradley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upgrade to 3 bed but unit not the quality of 2 bed we have previously had. Trolleys needed in car park to assist with luggage.
Stayed 5 nights in May 2023
Response from Katrina on 7 Jun 2023
Hi Paul, Thank you for your review. We are sorry to hear that you weren't as satisfied with the 3 Bedroom apartment as you have previously been with the 2 Bedrooms. We welcome any specific feedback via email manager@aspectcaloundra.com.au.We have luggage trolleys stored near Reception. Unfortunately they pose a hazard in the basement when used and then left unattended in unsafe locations. Please ask for a trolley next time and we will meet you in the carpark with one.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
W
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Julie was wonderful when we checked in and checked out. Very helpful and friendly. The apartment was nice, clean and tidy with lovely views. Location was very close to everything we needed.
Stayed 2 nights in May 2023
Response from Caroline on 20 Jul 2023
Thank you for your review. Glad to hear you were happy with your stay.

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beach, shopping, restaurants, markets all walking distance. Amazing balcony views of the beach and glasshouse mountains. Great bbq and pool area.
Stayed 2 nights in Apr 2023
Response from Caroline on 20 Jul 2023
Thank you so much. Glad to hear you enjoyed the facilities.

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, room comfort
Yes was very spacious for my family.Close to all the shops,walking distance to what we needed. Will definitely be staying here again. Thank you for a wonderful wk end
Stayed 2 nights in Apr 2023
Response from Caroline on 20 Jul 2023
Thank you. Yes we do have very spacious apartments. Looking forward to seeing you again soon.

6/10 Okay

Judy

Travelled with family
Liked: Room comfort
Great location, unorganised reception.
Rang prior and organised early check in as we were arriving well before the 2pm check in time. Was told this was no issue and any time was fine. Arrived at 11 and was told this was no longer a possibility with no communication. Late check out was also organised the our leave day. However when the day came i felt like I was a burden taking this as I was told a decent percentage of the cleaners were ‘sick’. The hotel is fine and a great location. Most units are clean and tidy. This time our 3x bedroom unit was not quite up to standard with cleanliness. However did not want to bring up an issue with reception after my check in response. Please don’t offer a service and go back on your word. This really changes someone’s perception overall of a hotel form a bad experience. Quite disappointed and happy to now try a different resort to see what they have to offer.
Stayed 2 nights in Apr 2023
Response from Caroline on 20 Jul 2023
I am so sorry you felt this way. We should have let you know that the early check in was no longer possible. We wouldn't of minded in the slightest you bringing any cleaning issues up with us.

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Sharon

Stayed 3 nights in Mar 2023
Response from . on 21 Nov 2023
Hi Sharon Thanks for your review Sharon and we are all so happy that you enjoyed your stay here at Aspect and we are looking forward to seeing you again soon Kind Regards Aspect Management

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was wonderful. Great service, lovely and clean and fresh, beautifully maintained, welcoming and beautifully presented, central to everything, perfect all round. Would not hesitate to recommend. Only negative was our that stay was too short.
Stayed 3 nights in Mar 2023
Response from Caroline on 20 Jul 2023
Thank you for your review. You'll have to come back and stay longer next time.

8/10 Good

Neale

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

PHILIP

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located to both beaches and shops. Great walking paths.
Stayed 2 nights in Mar 2023
Response from Caroline on 20 Jul 2023
Thank you so much Philip. The walking paths are great around here we agree.

8/10 Good

PETER

Travelled with family
Liked: Cleanliness, room comfort
caloundra gem
Stayed 3 nights in Feb 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, room comfort
Family get away
We stayed for 5 nights in a 3 bedroom apartment. The unit was very clean and comfortable. The view was spectacular and it was ideally located. The staff were lovely.
Stayed 5 nights in Feb 2023
Response from Caroline on 20 Jul 2023
Thank you so much for your review.

10/10 Excellent

Viviana

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Absolutely beautiful clean and an amazing apartment we had 1021 and it was 😎
Stayed 5 nights in Feb 2023
Response from Caroline on 21 Jul 2023
Thank you for your review. Our cleaners work so hard to make your stay enjoyable.

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location

10/10 Excellent

Derek

Liked: Amenities, property conditions & facilities

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment size was massive and it was in a nice quite location. The whole complex was lovely and clean and reception staff helpful and friendly.
Response from Caroline on 20 Jul 2023
Thank you for your review. Families enjoy our large spacious apartments and facilities.

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very family friendly

6/10 Okay

MARY

Travelled with partner
Liked: Cleanliness, amenities
Our room number 2022. When we walked in I noticed the carpet was dirty. The furniture was old and not attractive or beach like. Looked like it was from Life Line or old furniture from the the owners home - second hand which made the room not appealing. We have stayed at Aspect many times over the years and never had a problem but this room was very disappointing. We booked a 3 night stay & stayed only 1. Am fairly sure we will not return based on this.
Stayed 3 nights in Nov 2022
Response from Caroline on 20 Jul 2023
I am so sorry you felt this way. If you do decide to return please book direct with us so we are able to discuss different apartment options. All of our apartments are indivdually owned and are furnished differently.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The view was great, the room had everything you needed to make your stay very comfortable good furniture kitchen and laundry well set up. Only one negative the mattress’s were a bit hard. We enjoyed our stay and will be back again .

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022