Find Luxury Hotels in Sully, Cardiff

"Enjoyed our overnight stay in the Celtic Manor and had time to recharge our batteries. The male member of staff at Reception was exceptional! (Sorry we didn't make a note of his name.) He was particularly welcoming, helpful and informative about all amenities available and booked all the little extras for us. The staff at 'The Grill' were also great, where we enjoyed a tasty meal in a relaxing atmosphere. Additionally, the breakfast offered plenty of variety the following morning. We opted to pay extra for a room with a balcony, however, although it was clean, comfortable and looked nice enough, on close inspection it needed a make-over and a lot of TLC. The balcony was shoddy and the door leading out to it didn't close properly so it was draughty. However, the worst experience for us during this visit was the pool and spa. Despite booking our 'slot', it was full to the brim. There were adults and children diving in to the pool even though there were lifeguards on duty and signs to discourage this. The steam room and jacuzzi / hot tubs were also jammed packed, and so were impossible to sample and enjoy. This aspect was disappointing and unacceptable."

"The 2 people we interacted with at the front desk were "

"All good thx very much. Highly recommended …"

"staff were lovely but unfortunately our AC didn't work and neither did the lamp on the desk, we had a good stay and would stay again but not during the summer without AC!"

"Great stay"

"Enjoyed our stay, a handy location for Cardiff City Centre, the breakfast was good, also the amenities. Cheers"

"Good hotel about 10mins walk from Cardiff Bay. Room was clean, beds were comfy. Breakfast seemed to be good quality plenty of choice and always topped up. Staff were friendly and helpful. Free parking in Cardiff was a bonus. Only slight gripe was the noise from the dual carriageway behind the hotel. "

"Our room was clean but it hadn’t been refreshed - no teas, no coffee pod machine as there was in the other room I’d booked for a friend. Check-in took longer than it should, but the gym and pool facilities were excellent. "

"Rooms were clean and efficient. Large showers. Staff was responsive, polite and professional. "