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Reviews of Motel 6 Streetsboro, OH

2 out of 5
Motel 6 Streetsboro, OH
9371 State Route 14, Streetsboro, OH

Reviews

7.4

Good

Rating 10 - Excellent. 295 out of 1003 reviews" "
Rating 8 - Good. 336 out of 1003 reviews" "
Rating 6 - Okay. 167 out of 1003 reviews" "
Rating 4 - Poor. 98 out of 1003 reviews" "
Rating 2 - Terrible. 107 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Emily, Las Vegas Nev

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many people high on drugs in the hallways, guests were blasting music and the infrastructure looked dirty.
Stayed 1 night in May 2024

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities
I would never recommend this property Very dirty Noisy and no amenities like shampoo etc
Stayed 1 night in May 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in May 2024

10/10 Excellent

robert

Travelled with family
Liked: Staff & service
Disliked: Amenities
Nothing
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Robert,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Latania

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, dogs barking, looks like people live here. I will be requesting my money back.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Latania,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Onnaletha

Disliked: Cleanliness
I didn't like the dogs barking and dog hair in hallway and stairs but I do like that staff doesnt bother you and let you enjoy your stay!!😊
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi OnnalethaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the staff helping me get the best rate possible and having good hot coffee in the morning.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi ElizabethWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The dogs allowed were not quiet and behaved but noisy and disturbing. The facility smelled bad in halls and public areas bathroom shower rod held in place with wood wedges and no comfortable chairs in room just a hard wood office chair had to sit on bed
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi William,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Onnaletha

Dogs and dog hair every where !! Other than that it was ok
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Onnaletha,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Anna

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Anna,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place, they don’t service breakfast but it is a great place. The staff is so nice and friendly and they keep the place clean. The staff always checks on you to make sure your enjoyed your stay.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi AnnaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Stewart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 26 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Mark,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Zabrina

Stayed 1 night in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with easy check-in process.Clean and comfortable 2 bed rm.Bathrm had plenty of hot water for shower.NO bedbugs,roaches,or any ratones-rats detected during my stay.Not fancy but clean and basic place to rest.Recommend!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

joe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to where we needed to go.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Shannon

Stayed 3 nights in Mar 2024
Response from Nancy Y. on 29 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Andrew, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 Poor

Onnaletha

Disliked: Cleanliness, property conditions & facilities
I had the same 314 that had fleas in the room and bed and also got bit by them again!! I dont have any pets so I shouldn't be getting bit by fleas from other people animals!! The tub was also clogged ,tv wasn't programed to watch anything on it,and there was no microwave in room!! I had to change sheets as well cause other people's hair was in the sheets!! Please dont ever give me that room again!! Thanks
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Onnaletha,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Dogs barking! We changed rooms because of the dogs. Not enough lights in the room.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Mark,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

Michael, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Only issue was the toilet. The toilet seat kept coming apart and the water would keep running in the back of the toilet.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Michael,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got this room for $45. All I wanted was a safe place for my girls and I for one night with a bed and shower. This place did what I needed. No complaints.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service, room comfort
Okay for a place to sleep.
The front desk attendant was super friendly and helpful. Check in was extremely quick and easy. You can tell that they have been doing some renovations. This is a no frills motel. The first room we went to was clean, although the hallway smelled awful. Shortly after arriving we heard a dog barking in the room next to us, and the people staying were using loud profanity to get the dog to stop. This prompted us to ask for a new room. The new room was a step down room (lower priced that wasn't refunded.) However that room had no noise and no smelly hallway. It was me and my daughter passing through, so it worked. I wouldn't stay here longer than 1 night, but I would stay again if needed a place to lay my head.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Samantha,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

TaNae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Onnaletha

There should be certain rooms for pets!! Cause Im not liking the fact that i got bit by some fleas and i dont even own any pets!! They should do theral cleaning in rooms after pets leave!! Or just have the pets on the 1st floor and not all over the hotel!! Theres rules for smoking in rooms so it should be the same for pets!! Thats disgusting and irritating
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Onnaletha,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

6/10 Okay

Onnaletha

Staff was friendly and helpful
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Onnaletha,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Leresa

Clean, friendly staff
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Leresa,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing and very friendly! Easy check in and out!
Stayed 1 night in Jan 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

John, Solon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location next to many restaurants, a grocery store, and a Target. Staff was friendly and helpful.
Stayed 4 nights in Jan 2024
Response from Nancy Y. on 14 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Vadim, Appleton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s affordable place to stay. Customers service personal was very friendly.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Vadim,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Jing

Stayed 3 nights in Jan 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Rayla

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
I asked for clean towels and to empty our trash 2 times in the 3 days I was there and it was never done. There was a dog on my floor somewhere barking at all hours of the night. There was a roach crawling on the floor when we walked in.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Rayla,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility was good. Plenty of different restaurants near by. Friendly staff. Check-in was quick. room when warm when I arrived.
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ruth, san antonio

Stayed 3 nights in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Breanna

Stayed 3 nights in Dec 2023

10/10 Excellent

Savana

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was helped by Emily, she was absolutely phenomenal! She is a wonderful communicator, she was attentive and responsive to my concerns, she really went above and beyond what I expected and I couldn’t be more thankful to have booked in Streetsboro. The facility is clean and well kept, everything in the room was fresh and the night staff is just as friendly and helpful! I’m keeping this spot bookmarked for sure
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi SavanaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

Andrei

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Matresses needed to be replaced in room that we stayed.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hey Andrei, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Kelsey

Travelled with family
Liked: Staff & service, amenities
Staff is quiet and quick.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Kelsey,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Stayed 1 night in Dec 2023

2/10 Terrible

Courtney

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Great experience
Stayed 1 night in Dec 2023
Response from Nancy Y. on 13 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Ebony

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The construction could be overlooked the cigarette and weed smoke was hard to stomach.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 13 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Michela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bare bones but room clean
As soon as you enter, the condition takes you aback--it is deeply in the reconditioning process! But, desk agent was very pleasant & helpful. Only one light, operated from near front door.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Michela, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Timmy,Thank you for positively rating your stay!!Maz K.#Team6