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"The staff were very friendly and welcoming and keen to go out of their way to help. The property is very conveniently located for accessing most things in central Taunton."

"Receptionist was very helpful and welcoming.Room was clean and well appointed. All the food provided in the hotel was excellent and staff were very polite and friendly."

"Lovely hotel for couple of days. Room was nice. Comfy bed and clean all round. Food was excellent. Lovely atmosphere, friendly and welcoming staff… will definitely stay again. WELL DONE."

"Very pleasant and quiet , easy check in met by a very nice lady would was very informative "

"Very friendly staff, the room was charming, breakfast excellent."

"The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay."

"It's not new, "

"A unique experience, totally in a good way. They've somehow retrofitted a 14th century building with modern amenities while maintaining its historic charm. Loved our suite! Staff was personable and professional. Great food as well! Little English flower garden in the back. Lovely place!"

"Friendly helpful staff . Very clean, nice room with comfy bed and nice bath. Menu looked good value for money. Good location with pub and shops nearby. Lovely pool with great jacuzzi and sauna. "