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"Room was clean, shower plenty of hot water at all times. Lift out of order (these things happen!!), the stairs probably were better for me anyway!! One night stay to see band, 1865 club - only 20 min walk away, ideal for somewhere to crash. Station only 10 min away. Have stayed before and will stay again. "

"All of the above "

"Hotel itself was nice and spa area was lovely but the restaurant was not great; food was poor, some of the staff weren't interested in being there and slow service. I avoided the restaurant after the first night but unfortunately had breakfast included so couldnt avoid for that! "

"Good hotel"

"Jonathan supported me with all topics of which I am very thankful. In general a very friendly and caring team!"

"Fridge light blinked all night. Had to cover with jacket "

"Hotel was clean & tidy. Lady on check in "Rose" was fab. Great location for eateries & bars in the town."

"The staff were friendly and the room was spacious. There were a lot of things that detracted from the experience though: lifts not working, power sockets broken, heated towel rail permanently off, people playing in the pool with balls (despite this being prohibited), broken lockers… it sadly made an otherwise good experience frustrating. Not what I would have expected for the price paid."

"Great Hotel."