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"Clean and nice hotel amazing staff and very close to everything "

"The parking situation was confusing on some sites it states that disabled parking is free (which is one of the reasons we picked this hotel) and when we got to the hotel they then told me that we had to pay for parking. Luckily the staff did not charge us at their discretion. The breakfast options were not as varied as advertised (only choice of eggs was scrambled and highly peppered, no mushrooms, fried tomatoes etc)but what was offered was well cooked. The rooms were very clean but could do with a small fridge for medication or items purchased that need to be kept cool. But the staff are really friendly and seem to be happy and treat patrons very well. "

"Room was nice and spacious, shower was a little tight for my partner (he is quite broad though Lol) and there was no bin in the bedroom although there was a little one in the bathroom. Outside of those factors... The room was lovely and clean... Staff even left a cute note on the desk for us : ) and were friendly and very helpful. Would definitely stay again"

"I actually really liked the room and the hotel the staff everything was very good. I was quite impressed hence why I’ve decided to rebook for tonight. Will always be booking this hotel when I’m in Birmingham "