Search Castles in Southwestern Ontario

"This is not really a pet friendly hotel has stayed at so many others that are so much better!!!! Before we even unloaded the car we knew a dog was there!! The receptionist was borderline rude!! And so slooooowwww!! "

"Easy check in, very clean rooms. The rooms are a good size and it was very quiet."

"Kids loved the pool! Too bad we didn’t know about the water slide hours until we got there. Would’ve been helpful to know before we booked. The room was comfortable for one night stay and the location was close to other restaurant options."

"Upon check in there were two guest stuck inside an elevator,. We had requested a late check out for 1:00pm and they locked out the key at 12p’, and when we approached the front desk they were very rude and unprofessional with how they handled the situation. There was a large group of people partying in the room adjacent to ours until 4am, we had to call the front desk to have security sent to the room. I was here for a business meeting and had to be up at 7am. It was my first and last visit, I will definitely not be returning here. Not worth the money. "

"We had a great stay, the room was very comfortable, clean and well maintained. I had called ahead and asked for a kettle in the room which was not provided but it was okay, we just did without. It is a very nice, quiet and clean property. Thank you. "

"Fantastic hotel to stay! Better service than some 5 start resorts i have stayed! Will definitely stay again! "

"Great location, beautiful view of the waterfront. "

"Clean and comfortable room, but we stayed 2 nights and didn’t realize we had to ask for fresh towels and more coffee. No pen and paper in room. Front desk didn’t know there was water for filling water bottles in gym. We were told there was nowhere to get water. Breakfast didn’t start until 7:30 which was a little late for us as we had to leave by 8 for a function. Staff was friendly. Hotel needs updating in main area, but room was quiet and comfortable."

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