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"Not sure how its a 4-star. Anyway, the restaurant was really good, great food (but a bit heavy on cheese and light on mushrooms in the risotto) and wine. Special recognition for Tilly, who was very attentive. The fire alarm went off 12 times in the night, really? The room, No. 17, was way too hot, maybe that's what triggered the alarm? The heated towel rail was on full and I couldn't see how to turn it off. The bathroom extractor fan ran on for ages."

"Staff very helpful, although check inn at 10.30pm proved sketchy Great leisure facilities, with use of pool etc allowed on the day of departure"

"Clean, tidy and on Colchester high street, so a perfect location. Breakfast was served in the hotel opposite, was great. "

"Great stay all round"

"Great stay"

"Beautiful Holiday Inn at Southend-on-Sea. IHG offering excellent service as usual."

"Very nice staff, good location. Free, though limited parking is a bonus. "

"Great service "

"Quirky and incredibly well designed hotel! It can’t be easy remodeling a +500 year old hotel. Location was perfect! Downtown Colchester, walkable to shops and restaurants. Modern amenities, fabulous decor, great location and incredible customer service! I really enjoyed staying in the historic hotel."