Search Hotels by Freetobook in Southerndown from £91

"Hotel rooms were bit dated, the air con was very old and loud. The main lifts were not working. Think hotels needs a make over. "

"Room was disgusting bathroom was dirty in particular the toilet seat had faeces on it and still in the toilet. Bath tub had hair. Bath towels had yellow stains. "

"Great breakfast, our room was clean but looked a little tired with a stained carpet and was booked for 3 people but only 2 cups/glasses provided. Air con could do with going lower than 18 it was so hot in there! Also lift from car park not working not great with lots of luggage, and would be really helpful to have better directions to parking on your website as it was really tricky to find. I ended up calling and listened to the automated message with gave clearer instructions on parking and a postcode that worked in my sat nav."

"Lovely breakfast options "

"Staff at reception wasn’t overly friendly. Pool is made to look a lot nicer and relaxing on the photos. There is also an extra £5 charge per person to use the pool which wasn’t specified on Expedia at time of booking. They waived the charge but it’s not worth the money unless you want your kids to let off steam. Great location and room was very good. "

"Lovely room and exceptional food. Staff were very friendly."

"A lovely hotel, always a pleasure to stay there. "

"Hotel is lovely and staff excellent but at least with room I stayed in it was very tired and needed updating. Paint was flaking off the walls, there was what looked like someone's foundation stains on the lamp shade and what looked like water marks/ stains on the walls. To note it can be quite noisy due to town centre location. I stayed mid week and was quite loud. "

"The first room we were given was dirty and had mould but we were quickly moved to another room which was clean. The rooms were not soundproof as advertised and didn't look the same as they were advertised. The staff were very friendly and helpful. For a short stay it's not too bad, however not sure I'd recomend for a long stay. Make sure to bring shampoo etc and a hairdryer as our room didn't have them although I'm sure this could potentially have been rectified if we had asked. "