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At check in the lady was rude and nasty, I refused to stay at a hotel where they are nasty and rude, our governments give them these businesses to run and make a living doing so,,, they need to learn how respect falls, this isn't the first time experiencing this situation, I am guilty of paying more for great service
Staff is rude, when asked a question. It says on the door no dogs allowed in this area. That’s the only place it has a no dogs allowed sign. The General Manager, without even checking my room took my money and said that I don’t get it back because I have a dog…in which uses a puppy pad and is a small Yorkie. I had to clean the room when I first got there. There was hairs in the bathtub and the sink was nasty. The carpet you can tell needs a good cleaning as well. The chair to sit in had a few least I say, burn holes in it and the bed pops when you get into before you even lay down. At 10:30 or a little bit earlier you receive a call saying it’s check out time. I do not recommend this place unless you want to have a sore back and have the General Manager not “take” but rather steal your money.
Ownerswas rude to my gf. Yelled at her for having trash on the table. When i went to talk to owner he started cussing me. Then i called the cops. Wouldn'tstay there again. Shower is also a fall hazard.
Front desk was rude room was not so clean and I've ended up getting a bad reaction of bumps that look like knots under my skin that might've been caused from bed bugs or just linens not being clean or overall cleanliness!
LaKesa
Stayed 1 night in Aug 2023
6/10 Okay
Tamara
Business traveller
10 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Good for sleeping
It's ok, no bugs. Loud construction crews..
Tamara
Stayed 1 night in Aug 2023
10/10 Excellent
Willam
10 Dec 2022
Willam
Stayed 1 night in Sep 2022
Response from Barry on 13 Dec 2022
Thank u for staying. I’m glad that u enjoy your stay with us. Looking forward to seeing you soon.
It was uniquely filthy, absolutely horrible. It should not be a property listed on Expedia at all. If you were thinking of staying here, it would be better off sleeping in your car.
It was a good hotel, the employees were very nice. We did have a room that didn’t lock at first, but overall it was pretty decent.
Timothy
Stayed 1 night in Nov 2021
8/10 Good
Rodney L.
Travelled with pets, Travelled with partner
21 Oct 2021
Liked: Cleanliness, staff & service
Disliked: Amenities
When we arrived the property was under renovation. We had made reservations in late June for mid October. Initially there was no vacancy. Owner checked online and found our months old reservation. She prepared an almost complete room and set it up for a one night stay. Saved us a lot of inconvenience.
This is a place where some people would cry and complain because they expect the Waldorf Astoria for $66. It’s outdated, could use a bit of an update. But it was nice and very peaceful. Clean room, comfortable bed, towels a plenty, Clean property, no suspicious people hanging out. Not a lot to eat in the area, but very close to Ashland ky and Huntington wv where you can find plenty of food. I would stay again if I were in the area.
jessie
Stayed 1 night in Apr 2021
6/10 Okay
Verified traveller
28 Mar 2021
Liked: Room comfort
Disliked: Staff & service
It was very basic, the walls are thin but the room was clean and the shower had hot water.
Cheap travel stop. The inn meet my overnight needs, wasn't anything special but was fairly clean and all the amenities worked. Staff was friendly and quick.
Verified traveller
Stayed 1 night in Mar 2020
6/10 Okay
Janece
1 Mar 2020
Liked: Room comfort
Disliked: Property conditions & facilities
Ok
We drove 12 hrs and just needed to sleep and shower. It was run down and shabby but it was clean and cheap
Janece
Stayed 1 night in Feb 2020
6/10 Okay
Verified traveller
26 Oct 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the size of the room was pretty clean but sheets hadn't been changed ewww. No amenities except shampoo not even lotion but very nice professional staff very nice
When we first got the room, we noticed the holes in the walls that needed to be patched up. Also, I found a couple of ants on the bed before laying on it. The ceiling also looked a little funky as well in a couple of places. The place used to be a Best Western before converting to Southern Hills. The parking situation is a little tight as there is not much room to move around. Plus, the way to get up to the motel is a little interesting by going up a narrow road.