Ratings based on 620 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, Canada

Well located hotel

Posted 17-Aug-2017
Great reception, a nice bottle of champagne was waiting for us in the room for our honeymoon. Very hospitable staff!
5 out of 5
Recommended
for Couples
by A verified traveller from St Albans, UK

Fantastic stay! Highly recommended.

Posted 15-Aug-2017
Pros: Great location.
Location: Close to town but quiet. So much to do in the area!
We spent 7 nights at the Grand Hotel De La Ville - a lovely hotel. Excellent facilities and location close to the centre of town. The staff are superb. Sorrento is a great location with good access to Pompeii, Ercolano, Capri and the Amalfi coast by bus, train or boat.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel would love to return

Posted 13-Aug-2017
1st time in Sorrento and would love to return. Amalfi coast was brilliant and the restaurants were great. It was a five star experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Beautiful hotel real Italian experience

Posted 12-Aug-2017
Beautiful setting nothing too much trouble for the hotel staff truly lovely experience
5 out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshire

Excellent food and service

Posted 06-Aug-2017
Pros: Service, location and staff
Location: It is close to the main street, but far enough away to be quiet.
This is a beautiful hotel with wonderful attentive and friendly staff. Enzo and Samuele were so welcoming and professional. The pools were lovely, breakfasts were delicious. Unfortgetable! Louise
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 01-Aug-2017
Pros: Buffet breakfast was extremely good -plenty of choice. 2 swimming pools which were not over crowded. Nice lounge and very good restaurant.
Location: Very handy for access to train and bus station.
From the fist moment we walked in the door till the day we left we could not fault this hotel. the staff were excellent and very attentive.Location was just off the main thouroughfare in Sorrento, bit of a trek to the sea front but not a major issue. Would not hesitate to recommend it anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Beautiful hotel

Posted 15-Jul-2017
A fantastic hotel in a great location with very friendly and helpful staff. Phenomenal views from the roof top bar. Hotel is full of character and charm. Would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Ca

Nice hotel centrally located. Very clean.

Posted 06-Jul-2017
Clean hotel, centrally located. Close to the train station. Excellent breakfast in courtyard. Awesome rooftop pool area with incredible view with bar. Friendly staff. Big difference between an upgraded room vs regular room. We tried both. We liked the hotel so much that we extended our trip 2 more days in Sorrento.
4 out of 5
Recommended
for Everyone
by A verified traveller from Frimley

Nice hotel close to centre of town

Posted 03-Jul-2017
Limited breakfast menu and took 3 requests to get the toilet seat fixed.
5 out of 5
Recommended
for Everyone
by A verified traveller from Burlington, Ontario

Good location, short walk to Piazzo Tasso

Posted 16-Jun-2017
Pros: Front rooms have a 10+ view, it was so enjoyable having a glass of wine on the balcony. Fantastic view from the rooftop pool
Cons: they could change their menu in the dining room more often, dinner menu was the same for 3 nights
Location: It was close to everything, train station, port was a 15 minute walk and a quick walk to Piazzo Tasso....very convenient for tour buses to pick you up
Arrived mid morning and were able to get into our room....staff very helpful and friendly