Ratings based on 603 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Burlington, Ontario

Good location, short walk to Piazzo Tasso

Posted 16-Jun-2017
Pros: Front rooms have a 10+ view, it was so enjoyable having a glass of wine on the balcony. Fantastic view from the rooftop pool
Cons: they could change their menu in the dining room more often, dinner menu was the same for 3 nights
Location: It was close to everything, train station, port was a 15 minute walk and a quick walk to Piazzo Tasso....very convenient for tour buses to pick you up
Arrived mid morning and were able to get into our room....staff very helpful and friendly
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 07-Jun-2017
Lovely hotel Great friendly staff Good choice of food at breakfast In a great location close 5 mins walk to centre close to train station
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jun-2017
Great hotel! Close to train station and central sorrento.
5 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Lovely hotel in convenient location

Posted 23-May-2017
Very well kept hotel, 2 pools, excellent breakfast, wonderful friendly and welcoming staff. Great location for train/bus terminal from Naples Lady on reception (her name began with F - sorry i didnt make a note of it) recommended a fabulous local gastronomy excursion and arranged it at short notice for us...wonderful day tasting local home made organic produce...limoncello, marmalade, olive oils, pizza, cheeses, wine. Sorrento is a great base for exploring Capri, Amalfi Coast, Pompeii and Vesuvius.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nottingham, UK

Classic beautiful hotel, great rooftop view

Posted 22-May-2017
Pros: Wonderful staff, exceptional view.
Cons: Breakfast buffet- although there was a lot of options available the food did not seem fresh.
Location: Perfect location, everything is within walking distance.
Beautiful hotel, a 5min walk from train station and also near the main high street. Great iconic view from rooftop. Fresh, breezy decor, very helpful staff, I loved every minute!
5 out of 5
Recommended
for Everyone
by A verified traveller

Roof top pool with unbelievable views!

Posted 20-May-2017
Enjoyed entire stay at hotel near Sorrento center.
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore, Md. USA

Posted 19-May-2017
Grand hotel de la ville is wonderful! Rooms were very clean and well appointed. We chose half board and were very pleased with the food and especially the staff. The location was perfect just a 10 to 15 minute walk to the center. Enjoyed drinks at the pool with great sea views. Would definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveller from JM

Excellent hotel. Friendly staff. Very clean.

Posted 17-May-2017
Brilliant few days. Good food. Great hotel. Would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kent

Excellent Hotel close to centre

Posted 12-May-2017
Pros: All staff were friendly and helpful, it really was a very enjoyable stay. Breakfast had a good choice of hot/ cold buffet.
Cons: The two pools although clean were absolutely freezing so couldn't use them unfortunately.
Location: Location was about a 5-10 minutes walk from the main square and close to the train station to get to Herculaneum/Pompeii.
Stayed here for a short break and really glad we did. Arrived at hotel and told we got upgrades, the view from our room was amazing directly looking out at Versuvius. Room was well facilitated, clean and comfortable. Had dinner in the hotel which was very good and restaurant staff were very attentive and pleasant, as were the reception staff who were all very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with views of Vesuvius

Posted 23-Apr-2017
We stayed at this hotel 6 nights April in 2017. It was our wedding anniversary and we were lucky enough to be upgraded to a lovely room with balcony overlooking scented orange grove, the Bay of Naples and, in the distance, Mount Vesuvius. Views were stunning from both room and rooftop terrace. Lots of choices at breakfast, staff all extremely friendly and helpful, especially Fabiana and Alfonso on reception. We ate dinner in the hotel restaurant on our first evening, at €35 each plus drinks. Not the cheapest but good value. A great Base from which to explore Sorrento, the Amalfi Coast, Capri, Pompei and everything else this wonderful area has to offer. Wouldn't hesitate to recommend - we would definitely like to return one day!