Ratings based on 373 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Royal Wootton Bassett

Great hotel in excellent location

Posted 01-Nov-2016
Pros: Staff are excellent. Breakfast has a large selection of both hot and cold food, with a small oven to warm up croissants, pancakes etc. Location great.
Cons: Only disappointment was closure of roof terrace for repairs to storm damage.
Location: Close to main square and the streets that lead from it, giving access to many restaurants and shops. 10/15 min walk from bus / train station.
Stayed for a week, with two rooms next door to each other, on the 4th floor. This was arranged by the hotel following my request when booking. Amazing view over the bay with Vesuvius in the background. Great location in a small green area, and only a couple if minutes from the main square, shops, restaurants etc, and only 15 mins walk from bus/ train station. Breakfast has a good selection, with staff polite and attentive. Rooms comfortable ( very firm beds might not be right for everyone though) Staff always offering to help and wishing you good morning or evening. Very close to public garden area where there is a lift to the port area for boat trips / ferries. Only disappointment was the closure of the Roof terrace, due to storm damage the previous week, and was under repair.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent, friendly and professional staff

Posted 01-Nov-2016
Pros: The best part of the hotel is the welcoming and accommodating staff.
Cons: Maybe having a heated pool but minor point. That is the only point I can think of!
Location: Visit Pompeii , almalfi, Naples, sorrento obviously and Capri
5out of 5
by A verified traveller

Marvelous stay at the Continental Hotel

Posted 27-Oct-2016 on Hotels
The hotel is in a great location next to the old town, great shopping for inlaid music boxes and fabulous restaurants. We could easily walk to all attractions and spent much time cruising the old section of Sorrento. The hotel is beautiful in decor and we had a comfortable, sea-facing room with a balcony which was lovely to sit on in the evening. Breakfast was very good with many choices of both hot and cold dishes. We would highly recommend staying at this hotel and we plan to stay there again in the future.
5out of 5
by A verified traveller

Relax enjoy in confort!

Posted 24-Oct-2016 on Hotels
Traditional old school style with up to date comfort and premium service in a great location.
5out of 5
Recommended
for Couples
by A verified traveller from Manchester

Lovely hotel in perfect location

Posted 18-Oct-2016
Location: Vesuvius, Pompei, Capri and Naples all very easy to get to. Take care in Naples, no jewellery and wear rucksacks on your front
The Continental is a perfect hotel for exploring the region. We stayed for 5 nights.The reception staff were welcoming and friendly. The buffet breakfast was extensive, with a choice of hot and cold food, cereals, fruit, pastries etc. Our room was on the side on the hotel with a large balcony. The room was very clean and the turn down service in the evening with the weather report for the following day was a lovely touch. We chose to eat twice in the hotel's restaurant at night and the food was amazing. The waiters were very attentive and friendly. Would definitely recommend this hotel. Unfortunately we were unable to experience the fifth floor terrace as the hotel was preparing for the closed season and this was closed. The Continental is in a perfect location in Sorrento. Just outside is a perfect view of the Bay of Naples and Vesuvius in the distance.
3out of 5
by A verified traveller

Dated but nice location away from the hustle

Posted 08-Oct-2016 on Hotels
The hotel is a short walk away from all of the major tourist locations of Sorrento. I liked that it wasn't right in the middle of everything but easily accessible to everything we needed. It was an easy walk from the ferry and a quick walk to the train station. The hotel was nice but very dated. It seemed like it was a fancy hotel back in the day but today it just looked really tacky. They have a nice pool and breakfast buffet. Rooms were nice and clean.
5out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, PA

Beautiful

Posted 06-Oct-2016
Pros: The location and the views are superb..
The location is perfect, and the views from my room were Amazing. The room was quiet and comfortable, the breakfast had a great variety, and the Happy Hour was very enjoyable. I appreciated the excursions that were available, since it made travelling the Amalfi coast stress-free as well as relaxing. If I'd had more time I would have taken more excursions. The staff was very courteous and helpful.
5out of 5
by A verified traveller

Convenient and friendly

Posted 05-Oct-2016 on Hotels
The staff here were very helpfu, professional and friendly. The hotel is in a lovely and convenient location to all amenities in Sorrento.
5out of 5
by A verified traveller

Best hotel in Sorrento

Posted 05-Oct-2016 on Hotels
This hotel was awesome. The views were spectacular up on the cliff and an elevator takes you down to the beach. The concierge service was excellent
2out of 5
by A verified traveller

Small room, very uncomfortable bed!

Posted 04-Oct-2016 on Hotels
The beds were rock hard. Room was very small. The hotel is in an excellent location and staff was friendly. Overall I would probably not stay here again.