Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Brandenburg

Sehr gutes Hotel mit Dachterrasse und Meerblick

Posted 30-Apr-2016
Pros: Die gute Lage, die schöne Einrichtung und das gute Essen.
Cons: Wir hätten lieber ARD oder ZDF als deutschen Fernsehsender gesehen (RTL, Super RTL, VOX verfügbar)
Location: Zentrale Lage; Hafen, Bus, Bahnhof und Stadtzentrum in wenigen Minuten erreichbar.
Am Empfang wurden wir sehr freundlich begrüßt und dann auf unser Zimmer begleitet. Ein schön eingerichtetes Zimmer, Bad mit Badewanne. Das gesamte Hotel sieht sehr gepflegt aus. Im 5. Stock befindet sich eine Dachterrasse. Von hier kann man super auf Stadt und Hafen sehen. Die Lage des Hotels ist optimal, am Wasser gelegen und nach wenigen Minuten ist man mitten im Stadtzentrum. In einem eleganten Frühstücksraum ist ein großes Büfett aufgebaut und drei Kellner erfüllen weitere Wünsche der Gäste. Am Abend kann im Restaurant vorzüglich gespeist werden. Wir haben uns in diesem Hotel sehr wohl gefühlt.
5 out of 5
by A verified traveller from Boston

Great hotel near Roma termini (train station)

Posted 26-Apr-2016
Pros: Location, location, location, cleanliness, and newness. It was very quiet even though it's next to the train station and the parking lot.
Cons: The map on the hotel's website is incorrect.
Location: The metro is nearby so you can take it to the main sights. Central Rome not huge, so it's possible to walk to most sights.
The check in process was warm and efficient. The room and bath were new and extremely clean. The breakfast buffet was large and the food and coffee were excellent.
5 out of 5
by A verified traveller from UK

Beautiful hotel; perfect, central setting

Posted 24-Apr-2016
Pros: Staff, cleanliness, centrality, breakfast
Location: Close to all amenities and the picturesque old town area.
Everything was perfect from start to finish. Every staff member was friendly and helpful, the hotel is scrupulously clean, comfortable and has plenty of touches of luxury. Great setting - a short walk to the old centre of Sorrento, 10 mins walk to bus and train links and harbour. Breakfast has everything you could possibly want (and lots more). To cap it all the most amazing view of The Bay of Naples and Vesuvius from the front of the hotel. I'd definitely return if I visited Sorrento again and would recommend it.
5 out of 5
by A verified traveller from Hove, UK

Great hotel & location - excellent breakfast.

Posted 18-Apr-2016
Cons: Our room had some noise from plumbing (water trickling down pipes from the above floors) & some electrical buzzing, but still slept fine.
Excellent location - calm yet central. Just a VERY short stroll to everywhere important in Sorrento. Hotel staff were all fantastic. Buffet breakfast was also fantastic - catering for any diet you may have! Our family room was spacious and had a safe terrace for the kids to play in.
5 out of 5
by A verified traveller from Newbury,Berkshire

hotel in Sorrento

Posted 06-Apr-2016
Pros: Everything
Location: Spoilt for choice - Pompei, Amalfi,Positano, Capri (not my favourite)
ideally situated in a quiet are of the town. Very helpful staff. Excellent breakfast (included) Overall value excellent.
5 out of 5
by A verified traveller from Chantilly, VA

Great location

Posted 03-Apr-2016
What a great hotel! The staff were friendly and respectful. They made sure that we had everything: towels, soap, etc. it was two blocks from every thing: restaurants, shops? Etc
3 out of 5
by A verified traveller from argentina

Muy bien ubicado

Posted 25-Nov-2015
Pros: Buena ubicacion
Cons: Mejorar tema calefaccion y frazadas, dicen que los americanos tienen calor,, pero el resto pasa frio,
Location: Se puede ir caminando al centro y lugares de interes.
Mejorar tema calefaccion y/ o frazadas. (las que tienen son chicas y no abrigan, y limpieza en ascensores y pasillos. Mejorar instalaciones banio para 4 estrellas que es
4 out of 5
by RENÉE from Boucherville Québec

Très ,tres bien

Posted 15-Nov-2015 on Hotels
Emplacement parfait ,personnel extra,tres propre ,salle de bain ancienne douche ds le bain fonctionnait moyen ,.dejeuner extraordinaire.hotel de grand luxe autour .qualite /prix difficile de trouver mieux ,chambre tres bien avec balcon
3 out of 5
by A verified traveller

Cochera no reservada en el hotel

Posted 15-Nov-2015
A pesar de figurar entre los servicios, y haberla reservado expresamente al hacer la reserva por Expedia, no tenían lugar en la cochera del hotel. Nos estacionaron el auto en una cochera externa (a 15 minutos de distancia caminando) por el mismo precio. Pero sólo incluía valet parking el día de la llegada y de la partida. Cualquier otro uso del auto significaba tener que ir a buscarlo y devolverlo uno mismo a dicha cochera. Para el pago de dicho estacionamiento el hotel pide solo efectivo (cash).
5 out of 5
by A verified traveller

Nice hotel

Posted 15-Nov-2015
Pros: Nice decor, location and breakfast.
Cons: I think they got it about right.
Location: In a nice part of Sorrento, in centre near shops and restaurants.
hotel located centrally in a nice area, staff very nice and helpful, breakfast great.