Ratings based on 402 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb views

Posted 22-Jul-2017
Wonderful hotel. Nice breakfast. Booked a sea view room. Would go back again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Y

Scenic views of Vesuvius

Posted 20-Jul-2017
Excellent hotel, central location, huge clean pool. Fantastic view of Vesuvius from the hotel front. Amazing view of bay of Naples from rooftop restaurant. 5 min walk to coral italia ( shopping and restaurants). Tonino in reception very helpful and Antonio at breakfast very friendly. Highly recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Great hotel, great location

Posted 14-Jul-2017
Hotel is in a fantastic location in Sorrento. We had an amazing view of the bay and gardens from our balcony. The breakfast had more than enough choice to satisfy everyone. A special mention must go to all the staff, especially Giovanni in the rooftop bar, who make this hotel what it is. They cannot do enough for you. I would definitely recommend having a few drinks at the rooftop bar and trying Giovanni's award winning Giampa cocktail.
4 out of 5
Recommended
for Everyone
by A verified traveller

private elevator to the beach below is amazing

Posted 13-Jul-2017
Great location close to the ferry dock and historic town.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Great hotel but need softer sheets

Posted 06-Jul-2017
We really enjoyed our stay. The staff and food were wonderful, especially the rooftop restaurant! The hotel has a nice nostalgic feel and the location was close to the Sea and the town. As for comfort, the beds & pillows were way too firm and although linen sheets are cool, the are rough on the skin.
3 out of 5
by A verified traveller

Posted 01-Jul-2017
The terrace is incredible with its sunsets. The pool area very cosy and relaxing. The beach is a nice addition. But the overall experience was a bit disappointing. The room was not comfortable (beds) and it needed much uplifting and renovation.
4 out of 5
Recommended
for Everyone
by A verified traveller

great swimming pool area; great breakfast area;

Posted 29-Jun-2017
Pros: the pool and the staff and the restaurant.
Cons: change the bed linen and the towels daily or explain why this was not done.
Location: location was fine.
For a 4 star hotel, this was excellent. The only complaint was that the towels did not appear to be changed daily and neither was the bed linen. But even with that, the overall experience was good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester, UK

Lovely hotel in great location

Posted 11-Jun-2017
We recently stayed at the Hotel Continental for 10 nights as we prepared for our wedding in Sorrento. The hotel is ideally situated to explore Sorrento and the surrounding areas. It was about a 10 minute walk to the railway and bus station, which we used to get to Naples, Pompeii and Positano, and a similar amount of time to the port for the ferry to Capri. Our room was a good size with plenty of space for the baby cot that was in our room for our 18 month old daughter. We had a small balcony which led to a larger terrace. Our room had views over a cliff face and had a partial sea view. The pool and sunbathing area was very nice and got sunshine all day. We stayed on a bed and breakfast basis as we like to try the food in local restaurants. Breakfast was very good with a extensive Continental breakfast range on offer. Although we did not eat an evening meal in the restaurant some of the guests who came to our wedding did eat in the rooftop restaurant and they said their 7 course meal was fantastic. The rooftop bar is an excellent location to start or finish an evening. With amazing views over the bay of Naples. We loved the bar so much we arranged a get together with our wedding guests the night before our wedding where we could enjoy a good range of cocktails and other drinks on offer. One of the main assets of the hotel is the staff. Nothing was ever too much trouble and they are were fantastic with our daughter who they made feel extremely welcome at all times.
5 out of 5
Recommended
for Everyone
by A verified traveller from new york, ny

Beautiful Hotel

Posted 10-Jun-2017
Pros: Location and amenities.
Cons: Wifi a little weak.
Location: Location great for all activities.
Great hotel with a rooftop restaurant and a beautiful pool. Excellent location for boat trip to Capri. Wifi a little weak, but that is the only criticism. Staff excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location and rooftop bar

Posted 08-Jun-2017
First impression of the staff was that they weren't helpful but as our stay continued we encountered more friendly staff. Breakfast buffet was more than adequate but if you are staying more than four nights it gets old. Not much changes in the menu. Take time to go to the rooftop bar to watch sunset. Beautiful and they are nice about extending hh times. Can't vouch for restaurant because we didn't eat there.