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"Although advertised as only hotel inside airport the is quite a walking distance outside security at Terminal 5"

"Very clean and spacious room, staff was very nice and helpful. Breakfast was ok, not the greatest I’ve had."

"Clean & welcoming, with friendly & efficient staff, the hotel is ideally situated for Terminal 5. The pod was new to us, but was easy to use & again, it was an efficient service."

"Upgrade to a suit that was a very nice surprise with plenty of "

"Reception staff were very helpful and provided clear guidance for the various public transport options. Breakfast was better than expected. Room was very quiet and just what we needed after a long day of travel."

"No free parking cost an additional £30 for 3 days should have been told in booking poor "

"Yes"

"Trainee on the check-in desk was officious and not friendly. I would stay again for convenience if flying from terminal 3 but for no other reason"

"Fantastically friendly, professional and attentive employees. Fantastic Breakfast."