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Reviews of The Retreat at Center Hill Lake

3.5 out of 5
The Retreat at Center Hill Lake
358 Relax Drive, Smithville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 65 reviews" "
Rating 8 - Good. 6 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, staff was friendly and the property was well taken care of!
Stayed 1 night in Apr 2024
Response from Tina, Guest Services on 25 Apr 2024
Thank you so much, we are so glad you enjoyed your stay. We hope if you come back our way again you are able to visit us. Thank you & God Bless, Tina, Guest Services Coordinator

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful and sits right on the lake. Our room overlooked the lake and mountain range, which made the quiet, quaint experience so much better. The grounds had lots of places to play, fish and sit in peace. We would stay here again if ever back in the area.
Stayed 2 nights in Oct 2023
Response from Tina, Guest Services on 10 Oct 2023
RachelWe are so happy you had a great experience and thank you for taking time to review our property. We are so blessed that you spent some time with us and do hope you come back if you are in this area.

6/10 Okay

Freeman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful! I hate there wasn’t a restaurant at the facility and not much to choose from in town.
Stayed 1 night in Jul 2023

4/10 Poor

Connie

Travelled with family
Disliked: Property conditions & facilities
The pool was one of the reasons I booked the retreat. When we got there it was closed and said maybe ready the next day. It was opened the next day but still green and nasty. You would think July 4 th weekend the pool would be ready for guests. On a lighter note, the room was perfect just wish it had been on the lake side.
Stayed 2 nights in Jun 2023
Response from Tina, Guest Services on 4 Jul 2023
ConnieI would first of all like to apologize we have had some pool issues for a variety of reasons. We were attempting to get everything taken care of and had a company onsite 3-times last week to help get the matter correct the issue arose rather quickly about a week prior and was not a fast and easy fix unfortunately. I realize the pool was not the "blue" we normally have but because the levels were all back to normal just the coloration off a bit decided to go ahead and reopen. I will be happy to speak with you directly regarding this and hopefully be able to provide a better experience for you.

8/10 Good

matthew, Oshkosh

Liked: Cleanliness, staff & service, property conditions & facilities
Def a place to getaway to on the lake. We went during a quiet time so few if any other guests. Dissapointed on kitchen options with room in ways. Didn’t receive the fresh cookies either .. overall great job Corrientes for our getaway
Stayed 2 nights in Apr 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Great hiking. Very Quiet
Stayed 2 nights in Mar 2023

10/10 Excellent

Timothy M

Stayed 2 nights in Nov 2022
Response from Guest Service Coordinator, Tina on 2 Dec 2022
Thank you so very much! We hope you can come back and stay with use again soon!

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay.
We really enjoyed the quiet relaxing nature of the retreat. Our room nicely decorated. Nice to have a small kitchen area. Balcony overlooking the lake was nice! Only downside to our stay was the bathroom had one switch that turned on vanity lights and vent over toilet which sounded like a jet plane! Would b nice when workout the vanity not to hear all that racket the whole time.
Stayed 3 nights in Nov 2022
Response from Guest Service Coordinator, Tina on 2 Dec 2022
Thank you so much for this review! I have made our maintenance team aware of the complain on the bathroom fan. We do hope you stay with us again soon!

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is simply spectacular. This is a great option for a work traveler such as myself who wants to buy and cook food for extended stay. The walking trails are lovely and the craft center is just minutes away. I will return here! If you want more eating options, it may be worth considering driving to Cookeville but if you want to be more local-this is the best place!
Stayed 3 nights in Nov 2022
Response from Guest Service Coordinator, Tina on 2 Dec 2022
Thank you so very much! We hope you stay with us again soon!

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The lake view is wonderful. Furniture was comfortable and clean. Looked remodeled with new floors and bathroom. But still had old ac and appliances. Everything worked well. We will definitely stay here again.
Stayed 2 nights in Oct 2022
Response from Guest Services Coordinator on 11 Oct 2022
Thank you so much Shannon. We enjoyed meeting you and do hope you come back to visit soon. Our facility was completely remodeled in 2018 as far as new flooring, furniture, etc. Glad to hear everything worked well and I hope you got to spend some time relaxing by the water or fishing. Thank you & God Bless,

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so beautiful! The rooms are very spacious and so very clean. The beds are comfortable. We were able to rest very well because it is so peaceful. The staff are courteous, friendly and helpful. We love it here and hope to come back very soon. If you are in this area, I highly recommend staying here.
Stayed 3 nights in Jul 2022
Response from Guest Service Coordinator on 13 Jul 2022
Thank you so very much! We are so glad you enjoyed, please come back and visit us soon. God Bless, Tina, Guest Services Coordinator

10/10 Excellent

michael

Stayed 1 night in Jul 2022
Response from Guest Services Coordinator on 20 Jul 2022
Thank you so much for rating us. We appreciate you and your visiting us. Please come back again soon.

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This a nice Retreat. Tucked in the woods on the lake it is peaceful and serene.
Stayed 3 nights in May 2022
Response from Guest Service Coordinator on 13 Jul 2022
Thank you so very much! We are so glad you enjoyed, please come back and visit us soon. God Bless, Tina, Guest Services Coordinator

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most picturesque places we've ever stayed.
Stayed 1 night in May 2022
Response from Guest Service Coordinator, Tina on 9 May 2022
Thank you so very much. We do feel blessed with the beauty that surrounds our campus. We hope you enjoyed your stay and hopefully come back to see us very soon. God Bless

10/10 Excellent

LaShawnda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quite, family friendly property. Staff were more than amazing. If you are in the area and would like a nice place to stay with your dog or family then this is it! They even have a boat dock so you can keep your boat in the water overnight. For those of you who have kids, this is a very hilly property. I found myself going up and down the steep embankments several times instead of going the long way around using the road. It was a good workout. LOL The place could use some maintenance however. I saw several boards that needed replacing on the buildings along with part of the dock that needs repair. The horseshoe area also needs help. Other than some minor things, our stay was wonderful and I would recommend this place.
Stayed 1 night in Apr 2022
Response from Guest Service Coordinator on 26 Apr 2022
LaShawnda We are so delighted you enjoyed your time on our campus. Thank you so much for your kind words and feedback. We have made sure our maintenance team was aware of the issues you mentioned and hopefully will be able to give those items the attention they need to be corrected. We hope to see you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Guest Service Coordinator on 26 Apr 2022
John I apologize for the delay in responding. Thank you so very much for you time to rate us. We appreciate all of our guests and are very thankful for your feedback. We hope you visit us again soon.

10/10 Excellent

Blaze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, quiet get away type setting. Convenient to I-40
Stayed 1 night in Dec 2021

10/10 Excellent

Leeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous and easy to find. The staff were so friendly and polite. The rooms were large and the beds were comfortable!
Stayed 1 night in Oct 2021
Response from RCHL on 2 Nov 2021
Thank you so much for the kind words we hope you can visit us again soon and tell others about our little piece of heaven. Thanks, Tina Guest Services Coordinator

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax+
Beautiful and peaceful. Great comfortable bed. So quite. Dissapointed that cell phone and internet didn't work.
Stayed 6 nights in Oct 2021

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Only issue was the air conditioner. It was a bit warm at night.
Stayed 1 night in Sep 2021
Response from Guest Service Coordinator on 6 Oct 2021
Nancy We apologize that there was an issue with the "air" I did not find a report of that but I will make mention to our staff to make sure things like that get reported back and corrected right away. We hope you get the opportunity to stay with us again soon. Thank you, Tina, Guest Services Coordinator

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay.
Stayed 2 nights in Sep 2021
Response from Guest Services Coordinator on 6 Oct 2021
We are very glad you had a great stay. Come see us again soon. Thank you, Tina, Guest Services Coordinator

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
There were 4 hours without noise from the unattended children. I got no sleep. Calls to the front desk (Jamie) did no good.
Stayed 1 night in Jul 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Escape
We just wanted a short getaway to explore sights east of Nashville and came upon The Retreat at Center Hill Lake. Our stay was short and absolutely peaceful. Center Hill lake is lovely and the retreat occupies a beautiful location. We hope to come back again. Please note they are an alcohol and smoke free campus.
Stayed 1 night in Jul 2021

10/10 Excellent

Terrie H.

Liked: Cleanliness
Lake get a way
Nice clean rooms with a view of the lake.
Stayed 2 nights in Jul 2021

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good People and service
Great Restful Place with lake access
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at The Retreat. It was very peaceful and quiet; a very relaxing getaway that felt like we were miles away from civilization but were conveniently just a few minutes off the interstate and away from historic downtown Smithville. Our room was very clean, the bed was comfortable, and we were surprised to have amenities like a two burner stovetop with everything we'd need to cook a meal (except the food!). The staff was very accommodating & helpful and the continental breakfast was excellent! We will definitely stay here again!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property and the rooms in the lodge are superb! We will definitely be back!
Stayed 1 night in Jul 2021

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so good.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RESTFUL. PEACEFUL. BEAUTIFUL. CLEAN. SAFE. WE WILL DEFINITELY RETURN WHEN WE ARE IN THE AREA!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like the personal feel you get from staff
Stayed 1 night in Jun 2021

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
We enjoyed our stay at the retreat. Fabulous view of the lake from our room. They had extensive amenities in the room and it was very clean. Lots of towels and toiletries - coffee in the room which was great. The property itself is dated; HVAC units in the room cooled well but were noisy; not a lot to do about that. Mattresses could use an upgrade. Otherwise good visit..
Stayed 1 night in Jun 2021

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Huan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It is a great place! Clean and quiet! Highly recommended!
Stayed 2 nights in Mar 2021

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful resort
Property was peaceful and clean. We stayed the weekend with my 13 year old son. He had fun exploring and climbing the hills. The beds are pretty small and very soft but still slept fine. Overall it was nice.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and had boat docks for rent.
Stayed 1 night in May 2021

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet get away!
Such a nice quiet get away, with an amazing view of the lake. The room was great and very clean. We will definitely come here again.
The view from our room.
Chilling on the boat dock.
Stayed 2 nights in Apr 2021

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay!!
The bed was super comfortable, very clean. Great place to stay!!
Stayed 1 night in Apr 2021

10/10 Excellent

Jayden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Extremely peaceful. Getting to the parking lot at night was slightly confusing but not necessarily an issue
Stayed 1 night in Sep 2020

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed trip
The room was nice and large with a great view of the lake. Nice to have a kitchen to cook breakfast in. Really Staff was really nice and helpful. Great stay.
Stayed 2 nights in Sep 2020

10/10 Excellent

Joseph, Nashville, TN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really an I really enjoyed out night at the lodge. We plan to visit there again and checking out their cabin options.
Stayed 1 night in Aug 2020

8/10 Good

Robert B.

Liked: Cleanliness
We enjoyed our stay and will be back soon!
Ok had no problems

10/10 Excellent

Terry, Smithville.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing very clean andcthe staff was very nice and helpfull . great location and just a couple minutes walk to the lake or pool. I would recomend anyone stay even just for one nite you wont be dissapointed.
Stayed 1 night in Jul 2020

6/10 Okay

Tracy

Older faculty bed was in bad shape!
Stayed 1 night in Jul 2020
Response from Jamie Campbell - Director of Operations on 19 Jul 2020
I am sorry to hear this room did not meet your expectations. The entire lodge was remodeled in the spring of 2018. This included all new furniture, flooring, bedding and mattresses. I would be interested to know what specifically was wrong with your bed so we can address it for future guest. Please feel free to contact me direct.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is nice - right on the lake. Front desk staff is super-nice. The christian-based policies are a little much, in my opinion (had to initial a weird pledge to not smoke or drink while on property, literature in the room that suggests single-parent homes are the cause of much of society's ills, as well as a book written by the founder that discusses his religious journey). All of that really made me not want to return or recommend this property.
Stayed 1 night in Jul 2020

10/10 Excellent

David, Owensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and peaceful setting. Room was clean and the staff was super friendly. They even gave us chocolate chip cookies at check in.
Stayed 1 night in Jun 2020
Response from Jamie Campbell - Director of Operations on 19 Jul 2020
Thank you for your stay with us. We look forward to make ore cookies for you next time.

8/10 Good

Lyn W., Nashville

Liked: Cleanliness
Beautiful Updated Rooms!
The Retreat at Center Hill is very nice. Beautifully decorated and update rooms with lots of attention to details.....Comfy plush beds and soft sheets, and extra towels and pillows. Great location right on the water with it's own boat dock and launch ramp. Only negative is the boat dock and launch ramp need repair. But we will return and highly recommend this place!
Stayed 2 nights in May 2020