I've stayed here before and always have a great stay. The staff and facilities are top notch. It is expensive, but not overpriced for the value you're getting.
I only have two complaints, one that the downtown shuttle used to run every hour on the hour, but now runs every hour and a half (meanwhile you're paying the same price for the shuttle pass). This is due to the downtown situation, where crowds have just grown faster than the city can tolerate, making any sort of downtown transportation difficult. I get that, but a possible remedy for the resort would be to add a second downtown shuttle running at a different interval. We ended up having to take a cab back to the hotel (after already paying for a shuttle pass) when the Saturday night shuttle never showed up.
My other complaint would be the constant add-ons and fees for things that most other places include. $30 for a round trip airport shuttle, $20 a day resort service fee (on top of what you're already paying for your booking) $24 a day to park (which I would understand if this were a downtown location, but this is out in a more rural area), $30 a day cot rental for your room (if you need a cot). Just increase the nightly rate and include most of this in the regular fee to stay. I hate feeling like I'm being nickel and dimed.
Traveller from US
This smoke-free Nashville resort is conveniently next door to the Grand Ole Opry and set on 40 acres complete with streams …More
The resort has a well maintained indoor pool,hot tub,and gameroom.The grounds are well maintained also,very neat and clean.Sheltered parking was also a plus.They had a nice lazy river,but it was a bit too cool to enjoy.I would stay here again,though being a little closer to the Island would have been better.We had to drive everywhere we went.
Traveller from US
A 5-minute drive from the Great Smoky Mountains National Park, RiverStone Resort & Spa overlooks Gatlinburg Golf Course …More
Everything was clean and room was amazing. Beautiful view. Only complaint is noise from neighbors. Rooms on both sides had young kids and it sounded like they were almost in the same room. They were up at 4:30am.
Westgate Smoky Mountain Resort & Spa borders Great Smoky Mountains National Park, where miles of nature trails are often …More
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