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Divi Little Bay Beach Resort - Philipsburg Hotels
Rating: 4.0 Stars
£389
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Divi Little Bay Beach Resort

Little Bay Road, Philipsburg - Map
 
 
"Nice hotel in a beautiful location. "
In general we had a great time. Upon arriving at the hotel I was so happy because it looked just like it was on the internet. Unfortunately when we went to check in they had over booked and in theory gave us an upgrade however they neglected to tell us that until we were taken to the room which did not have a view of the beach. When I called the front desk the young man was pretty rude. I ended up going down and talking to the manager on duty Elvis and he took care of getting us moved to a beach front room but it would only be for one night and then we would have to move again until a room would open up for the remainder of our stay. So the next day we had to check out at 11:00am and then we had to wait for the next room to open up at 4:00pm. Then when we got to our new room it was perfect except for the fact that the AC was off when we turned it on there was a burning smell. After 3 calls to the front desk the maintenance man Fernando arrived. It ended up that the AC fan motor was burned out and he took it upon himself to get us the room right next door which ended up being perfect. I shared all this with Sandra the manager and asked her what I could do in the future to make sure it didn't happen again she said I should email her the week before and she would make sure our reservation was exactly as we requested
A Traveller
Nestled on the beach, this Philipsburg resort is within a 5-minute walk of Little Bay Beach and Fort Amsterdam. Cyrus Wathey …More

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    92% recommended
    4.5
    From 68,143 Reviews