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The Capitol Kempinski Hotel Singapore

5.0 star property
Luxury Singapore hotel connected to the convention centre, steps from Raffles City

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Photo gallery for The Capitol Kempinski Hotel Singapore

Bar (on property)
Property video
Outdoor pool, pool loungers
Deluxe Room, 1 King Bed, Terrace | 1 bedroom, premium bedding, down duvets, free minibar items
Exterior
The Capitol Kempinski Hotel Singapore sits near vibrant Bugis Street Shopping District, offering a luxurious retreat. Guests can enjoy reflexology or deep-tissue massages at the spa, savor Modern European dishes at 15 Stamford Restaurant, or relax beside the outdoor pool.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • Bar
  • Pool
The current price is £287
includes taxes & fees
1 Sept - 2 Sept

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Twin Room (Grand)

Deluxe Twin Room (Grand) | 1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Twin Room (Grand)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 538 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, free minibar items

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room Twin

Heritage Room Twin | 1 bedroom, premium bedding, down duvets, free minibar items

Heritage Room Twin

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 484 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Capitol Suite King Bed

Capitol Suite King Bed | 1 bedroom, premium bedding, down duvets, free minibar items

Capitol Suite King Bed

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | 1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down duvets, free minibar items

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Heritage)

Suite (Heritage) | 1 bedroom, premium bedding, down duvets, free minibar items

Suite (Heritage)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
Flat-screen TV
  • 1475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, free minibar items

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stamford Suite

Stamford Suite | 1 bedroom, premium bedding, down duvets, free minibar items

Stamford Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
Flat-screen TV
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Heritage)

Room, 1 King Bed (Heritage) | 1 bedroom, premium bedding, down duvets, free minibar items

Room, 1 King Bed (Heritage)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Room Twin

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Bidwell)

Suite (Bidwell) | Living area | 48-inch flat-screen TV with digital channels, TV

Suite (Bidwell)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
Flat-screen TV
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grand)

Deluxe Room, 1 King Bed (Grand) | 1 bedroom, premium bedding, down duvets, free minibar items

Deluxe Room, 1 King Bed (Grand)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

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About the area

Map
15 Stamford Road, Singapore, 178906

What's nearby

  • Bugis Street Shopping District - 5 min walk - 0.3 miles
  • Marina Bay Street Circuit - 18 min walk - 1.0 mile
  • Marina Bay Sands Skypark - 2 min drive - 1.2 miles
  • Marina Bay Sands Casino - 3 min drive - 1.4 miles
  • Orchard Road - 3 min drive - 1.4 miles

Getting around

  • City Hall Station - 1 min walk
  • JB Sentral - 25 min drive
  • Changi Airport (SIN) - 24 min drive

Restaurants

  • ‪So Good Char Chan Tang (茶餐廳) - ‬2 min walk
  • ‪Cafe Ponggol Nasi Lemak - ‬2 min walk
  • ‪Wu Pao Chun - ‬2 min walk
  • ‪Hopscotch - ‬1 min walk
  • ‪800 Bowls - ‬2 min walk

About this property

The Capitol Kempinski Hotel Singapore

Luxury eco-certified hotel near Raffles City
Located close to National Gallery Singapore and Bugis Street Shopping District, The Capitol Kempinski Hotel Singapore provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a body scrub, a massage or a body treatment at the on-site spa. The on-site Modern European cuisine bistro, 15 Stamford Restaurant, offers brunch, lunch and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Swimming pool, along with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • An outdoor pool, babysitting (surcharge) and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 155 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and a personal chef

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 35.97 to 53.96 for adults and SGD 17.99 to 26.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 15 Stamford Restaurant
  • Broadway American Diner
  • Frieda German Restaurant
  • La Scala Ristorante
  • The Bar at 15 Stamford

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • Stereo

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,476 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1904
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
As a precautionary measure, pool and fitness access are limited. Reservation is required at check-in (subject to availability).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 59.95 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35.97 to 53.96 for adults and SGD 17.99 to 26.98 for children
  • Rollaway bed fee: SGD 59.95 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Patina Capitol Singapore Hotel
Patina Capitol Hotel
Patina Capitol Singapore
Patina Capitol
The Patina, Capitol Singapore
Capitol Kempinski Hotel Singapore
Capitol Kempinski Hotel
Capitol Kempinski Singapore
Capitol Kempinski
The Patina Capitol Singapore
The Capitol Kempinski Hotel Singapore Hotel
The Capitol Kempinski Hotel Singapore Singapore
The Capitol Kempinski Hotel Singapore (SG Clean)
The Capitol Kempinski Hotel Singapore Hotel Singapore

Frequently asked questions

Does The Capitol Kempinski Hotel Singapore have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Capitol Kempinski Hotel Singapore?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at The Capitol Kempinski Hotel Singapore on 1 Sept 2025 start from £286.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Capitol Kempinski Hotel Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Capitol Kempinski Hotel Singapore?

Self-parking is free at this property.

What time is check-in at The Capitol Kempinski Hotel Singapore?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Capitol Kempinski Hotel Singapore?

Checkout is at noon.

Where is The Capitol Kempinski Hotel Singapore located?

This family-friendly Singapore hotel is located near the airport, within a 5-minute walk of Raffles City and Bugis Street Shopping District. National Gallery Singapore and Marina Bay Street Circuit are also within 1 mi (2 km). City Hall Station is only a 2-minute walk and Esplanade Station is 6 minutes.

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The Capitol Kempinski Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 256 out of 339 reviews
Rating 8 - Good. 50 out of 339 reviews
Rating 6 - Okay. 16 out of 339 reviews
Rating 4 - Poor. 11 out of 339 reviews
Rating 2 - Terrible. 6 out of 339 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here. The staff was attentive and very prompt with any requests. Clean rooms and great amenities, we cannot recommend enough. Will be staying here during our next trip back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Aug 2025

8/10 Good

yuan

Liked: Cleanliness, staff & service, amenities
The hotel room has mould smell, that is the only down side.
Stayed 1 night in Aug 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to provide assistance and ensure a fabulous stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Tarit Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within the refurbished Capitol building, this is an iconic hotel that excels in hospitality. The staff are the high point and work hard to accommodate guest needs. The only minor issue is that if you’re in a low floor the views from the guest rooms can be limiting - but unavoidable in such a building. Would happily stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful.The location is convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

The location is good, we’ve stayed here before & love it. The rooms are very comfortable. The staff are friendly & attentive. We enjoyed the restaurant & food served. It’s a great place to stay
Deluxe Bedroom
Deluxe Bathroom
Crab Cakes (delicious)
Smoked Salmon
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peerless, our #1 hotel. Combines brilliantly a great location, clean well appointed accomodation, great food (local and international dishes) but best of all attentive and genuinely engaged staff. Special mention to Cedan and Tommy for first rate welcome / check in. We'll definitely be coming back
Stayed 4 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional 😊 The room spacious and so comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful (but compact) pool area. Staff was helpful. Maintenance was stellar. No complaints, especially the location
Stayed 4 nights in Apr 2025

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants and transportation. Excellent staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel, outstanding in every way and would thoroughly recommend. Staff and services with the kids were outstanding. The hotel undersells how child friendly it is. Look forward to coming back soon, this undoubtedly will be the hotel of choice for me and my family.
Stayed 6 nights in Mar 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
David at the concierge was wonderful. The staff were caring, friendly, informative and professional. Customers are their priority.
Stayed 3 nights in Apr 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and beautiful hotel. The food was great too.
Stayed 3 nights in Nov 2024

10/10 Excellent

HSIU-CHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Liked: Amenities
Good hotel.. nice rooms and staff very helpful.. great walking location from hop on hop off bus and dining and malls.. felt very safe & the local people extremely wonderful & helpful.. Linda
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel brilliant attentive staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great week at the Kempinski it is really well located directly next to the capitol theatre and city hall MRT. Their easy access to one of Singapore's massive connected walkways, from the Kempinski you can get to at least 4 malls and two MRT stations without ever needing to go outside. The proximity of the theater also means there are so many great dining options it would take months to get bored. But location is only half the story, the hotel itself is great, we booked an executive suite which came with executive lounge access and it was definitely worth the upgrade, just to have a little piece of calm in what can be a hectic city was worth it all by itself, even if we weren’t able to use it as much as we wanted as we were always on the go. The staff were also super friendly and helpful and seemed to really care, not just that your stay was good, but that you enjoyed the city (in fairness this was an overriding impression I got across Singapore, everywhere you went people were so proud of the city and wanted to show you the best.) So it may not be exclusive to the hotel, but every member of staff I met exemplified this behaviour and made our stay amazing. 100% will be staying here again for all future trips to the Lion City.
The hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Great location in the city. The staff and food are amazing and the hotel is pure 5 star luxury at its best!
Stayed 2 nights in Nov 2024

8/10 Good

yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

monchima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfy bed ever. Very good service and will be back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very nice location. Would definitely stay again! Highly recommended.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An incredibly beautiful hotel!

Hotel Capitol Kempinski in Singapore is one of the most incredible hotels we have visited and we travel frequently. Our suite was meticulously clean and beautiful. All staff members are kind and gentle....genuinely eager to please. The breakfasts were spectacular! It is a wonderful hotel...great location too!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put for three nights at the Ritz Carlton millennium because of the overbooking at the Capitol Kempinski. It was very disappointing and also it was the first time in our many travels to 6 continents that we were placed in a different hotel due to overbooking. But it was also an incredibly satisfying experience of how Kempinski staff, and especially their Revenue and Distribution Manager took care of us to make up for the disappointment. She was truly wonderful; professional, friendly and caring. We would like to stay at a Kempinski hotel in the future, largely thanks to her outstanding efforts.
Stayed 3 nights in Apr 2025