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"An excellent team of staff. Nothing too much trouble and they all seemed to be happy in their work. It really does make a difference. The food in the restaurant was delicious. The hotel could do with a lift but because it is a listed building that’s not possible. Would recommend the hotel and we will visit again."

"Comfy,nice staff.good breakfast "

"Great overnight stay, friendly & welcoming reception, clean, comfortable & cosy room, best sleep in quite a while, all at a very reasonable price, I’d had paid more ! "

"Very nice hotel in a great setting "

"Perfect for its closeness to the Royal Shakespeare Theatre and town centre. Good swimming pool. Excellent breakfast with plenty of choice. Very comfortable hotel and helpful staff."

"Excellent stay would certainly recommend"

"Really enjoyable break - only recommendation would be maybe install air con in the rooms - we did stay over the hottest week of the year so far & it was extremely warm in the room"

"Amazing family friendly hotel. Lots of features that you usually wouldn't think about, like a built in toddler seat on the toilet and finger protectors on the door hinges, that just make so much sense. Staff were all very friendly too."

"Old building; would prove difficult for disabled as no lifts. For us no problem apart from Room 227 being a distance away from Reception. Room n bed comfortable; we ate out in town which has a fantastic choice of restaurants n pubs. Good base, central location "