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"Room was clean, "

"Our view was spectacular but the room did not meet expectations unfortunately. There was a smell of mold and few stains on the bathtub and bird poop on the wall near the bed. Despite this, the food was great and staff were lovely, we went out majority of the time and still enjoyed our stay on the island. Rooms may need an upgrade for the price you pay per night "

"Great place to stay was well equipped in the kitchen bed was comfortable just nice and relaxing "

"Excellent property. Staff are friendly and efficient. Close to town and tours. Restaurant is wonderful. Highly recommend "

"Really terrible! I could ignore the previous guests towels hanging up drying on the porch, the shower not cleaned, but I couldn’t ignore that the bed had bedbugs!!! For the price of the room, I would expect a minimum of a clean bed, I could feel them crawling and biting me all night. I spoke with a staff member the next morning and they said they would investigate and call me back…of course no return call. I guess the next guest will have the same problem! I moved to Airlie Beach Hotel for a fraction more cost, but wonderfully clean and I had a great sleep! Definitely not returning!"

"Fabulous large apartment for the 4 of us .. big shame we only had the property for one night!! "

"Beautiful view from the balcony, nice staff keeping the room clean and tidy, can’t wait to get back "

"Very friendly and helpful staff. Excellent breakfast and restaurants available on property. Lots of pools and vast beach to swim in. Free hotel transfers and shuttles available."

"The Pinnacles is well located to shops, restaurants etc, with an amazing view. However it is set on a steep hill. So be prepared for a steep walk up or a taxi which is approx $10 per trip."