Grand Mercure Ise-shima Resort & Spa

Property class: 4

Choose dates to view prices

Located close to Shima Spain Village, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on-site and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
The current price is £70
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

A traditional Japanese room with tatami flooring, a low table, a sofa, a TV, and a window with a view.

Classic Room, Japanese style, 4 futon beds, Mountain View

7.8 out of 10
Good
(14 reviews)
  • Mountain view
  • 355 sq ft
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

A traditional Japanese room with tatami flooring, a low table, a sofa, a TV, and a window with a view.

Classic Room, Japanese style, 4 futon beds, Oceanview

8.8 out of 10
Excellent
(5 reviews)
  • Sea view
  • 388 sq ft
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

A hotel room with a bed, a desk with a television, a chair, a sofa, and a large window offering a city view.

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.0 out of 10
Very good
(26 reviews)
  • Mountain view
  • 388 sq ft
  • Sleeps 5
  • 3 Single Beds

View all photos for Japanese Modern Room, 2 Single Beds and 3 Futon Bed, Ocean/Sea view

A hotel room with two beds, a television, a small table, and a view of the city.

Japanese Modern Room, 2 Single Beds and 3 Futon Bed, Ocean/Sea view

7.8 out of 10
Good
(8 reviews)
  • Sea view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

  • Sea view
  • 388 sq ft
  • Sleeps 7
  • 2 Single Beds and 3 Single Futons

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

A hotel room with a large bed, a smaller bed, a sofa, a chair, and a table. There is a large window with a view of a landscape.

Superior Room with 2 single beds and 2 extra beds, Mountain view

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 355 sq ft
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Superior Room, Multiple Beds, Ocean View

A hotel room with a large bed, a smaller bed, a sofa, a chair, and a table. There is a large window with a view of a landscape.

Superior Room, Multiple Beds, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Sea view
  • 388 sq ft
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

A traditional Japanese-style room with tatami flooring, a low table, and a bed with a view.

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

  • Mountain view
  • 775 sq ft
  • Sleeps 9
  • 2 Single Beds and 4 Single Futons

View all photos for Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Room

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

A hotel room with a large bed, a small table, and a window with a mountain view.

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Single Beds

View all photos for Standard High Floor Room with 2 single beds and 1 sofa bed, Ocean/Sea view

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard High Floor Room with 2 single beds and 1 sofa bed, Ocean/Sea view

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

A hotel room with a large bed, a bedside table, a chair, a small table, a bathroom with a sink and mirror, and a window with a view of greenery.

Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 3 Single Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

A hotel room with a large bed, a bedside table, a chair, a small table, a bathroom with a sink and mirror, and a window with a view of greenery.

Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

  • Sleeps 8
  • 3 Single Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

Room

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 9
  • 4 Single Beds

View all photos for Classic Deluxe Suite with 2 King beds, 2 bed rooms

Room

Classic Deluxe Suite with 2 King beds, 2 bed rooms

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

A neatly made bed with white linens and pillows, a gold-colored headboard, and a floor lamp with a white shade.

Classic Room, 2 Single Beds, Mountain View

  • Sleeps 8
  • 2 Single Beds

View all photos for Family Superior Room, 3 Single Beds (Hollywood Twin), 1 Trundle Bed

A hotel room with two beds, a small table, a sofa, and a large window with a view of greenery.

Family Superior Room, 3 Single Beds (Hollywood Twin), 1 Trundle Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Single Beds
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About the area

Isobecho Matoya, a neighbourhood in Shima, is home to Grand Mercure Ise-shima Resort & Spa. Yokoyama Observatory and Ise Grand Shrine, Inner Shrine are notable landmarks, and the area's natural beauty can be seen at Ago Bay and Mikimoto Pearl Island. Enjoy an event or a match at Sun Arena, and consider making time for Shima Spain Village—a top attraction that's not to be missed. Visit our Shima travel guide
Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

What's nearby

  • A traditional Japanese building with a thatched roof, surrounded by gravel paths and wooden fences.
    Ise-Shima National Park
    1 min walk - 0.0 miles
  • A large white building with two towers and a parking lot with palm trees.
    Shima Spain Village
    3 min drive - 1.1 miles
  • A traditional Japanese torii gate, a wooden structure with a horizontal beam, surrounded by trees and a clear sky.
    Ise Grand Shrine, Inner Shrine
    36 min drive - 17.4 miles
  • Matoya Bay
    4 min walk - 0.3 miles
  • Matoya Bay Bridge
    7 min walk - 0.4 miles

Getting around

  • Ugata Station
    11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.)
    148 min drive

Restaurants

  • レストラン エルパティオ
    4 min drive
  • チュロス専門店 チュレリア
    5 min drive
  • アミーゴレストラン
    4 min drive
  • ピザ ラ ロハ
    5 min drive
  • カフェ ミカサ
    4 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

  • Upscale hotel near Shima Spain Village
  • Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on-site and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
    • An electric car charging station, a 24-hour front desk and a banquet hall
  • Room features
  • All 372 rooms include comforts such as free WiFi and safes.
  • More amenities include:
    • Changing tables and children's dinnerware
    • Bathrooms with bidets and shower/bath combinations
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, fridges and heating

All-inclusive details

  • All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 25 Nov 2026 start from £70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Ise-shima Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Ise-shima Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Mercure Ise-shima Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Ise-shima Resort & Spa located?

Located in Isobecho Matoya, this hotel is 1 mi (1.6 km) from Shima Spain Village, and within 6 mi (10 km) of Ago Bay and Yokoyama Observatory. Mikimoto Pearl Island and Toba Aquarium are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Ise-shima Resort & Spa Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 151 out of 608 reviews
Rating 8 - Good. 234 out of 608 reviews
Rating 6 - Okay. 135 out of 608 reviews
Rating 4 - Poor. 58 out of 608 reviews
Rating 2 - Terrible. 30 out of 608 reviews

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities
If you look for a relaxing stay, this hotel is not for you. The lounge offering free drinks and snacks, the breakfast buffet and the public bath were crowded with kids having fun.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Food options clearly geared toward the domestic traveler but, if you're planning to stay here to visit Spain Village or Ise Shrine, it's perfectly fine.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
* Our room was spacious and comfortable, 😊but badly lit. 🙄 There were only a few spotlights which left parts of the room, notably the area in front of the window, in darkness once the sun had set. 🌇 * There was no milk or cream in the room for our coffee and tea. But a member of of the reception staff provided a small jug of milk. At breakfast, we got more milk in a paper cup. * The temperature in the room was good, so we didn't need to use the air conditioner. However, the large mirror in the bathroom was not heated, so it misted up after a shower, and we couldn't use it until the mist had cleared. 💨 * We were pleasantly surprised to discover that the stay was "all inclusive". This meant that we could enjoy beer or wine or spirits (such as high-quality, Japanese whisky, choya, gin etc) with our meal. These were also freely available in the afternoon and evening in the lounge. 🍷 * The food was good, with a big selection. 🍲But, unlike some other hotels, there was no "dish of the day"; the food offered was always the same. Also, we were disappointed that there was no tempura.🍤 I enjoyed the soft ice cream, which was even available at breakfast! 🍦🍨 * Check-in was easy as the man doing it spoke very good English. There were 5 desks open when we arrived at about 3pm, so hardly any waiting at all! 😊 * However, there only 3 lifts (elevators) and at peak times the queues were long. 😒 * There was nothing to do outside the hotel unless you had a car. We knew this, so OK.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lounge are was very good i would definetly come back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could stay very comfortable:) will choose this hotel again.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It’s convenient to stay here near train station and it’s walking distance to the main street to hang.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
夕食朝食どちやも品数も多く、凄く美味しかったです。
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
2泊3日しました。 朝食、夕食のビッフェか、まったく同じMENUだったので 、驚きました。 今まで　旅行をしたなかで　こんな手抜きホテルは、初めてだったので。 それと、ラインで、食事の順番を予約するのですが、混雑をさけるため　これは、当然の事と思いますが、このホテルは、食事の予約を取ってない人でも、ホテルの支配人らしき人が、並べば　入れますと急に、来た人をあたり前の様に、割り込ませていました。 本来なら、ルールを守れない人の方を諭すべきなのに、ルールを守っている人に我慢させるってどう言うつもりでしょうか❓️
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
チェックイン、チェックアウトの対応が悪くスタッフ間の伝達が全然出来て無かったです。
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が美味しかったです
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントにあったディフューザーの香りがとても良かったです。 部屋のエアコンは弱、強のコントロールだったので、温度設定や風量や風向きなど調整できるものだとよかったです。 お風呂は室内も広く、露天風呂もよかったです。20時からのアイスタイムもちょっと食べたい時にいいです。 食事の予約はQRコードで読み取り申し込みですが、朝食の予約が21時からだったので、到着次第、夕食、朝食と予約できる方がいいと思いました。 朝食のクロワッサンがとても美味しかったです。 宿泊費も安く色々な面で満足です。
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
シルバーウィークでの利用でした。 ブュッフェについて、子供が喜びそうなメインメニューが少なく、デザートでなんとかというイメージでした。 施設内について、小さい子供はある程度　満足してました。ただ卓球の台数を増やす等の対応をして欲しかったです。
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
フロントの対応がイマイチ丁寧ではなかった。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
とても快適に過ごせました。朝夕のビュッフェが種類も多くてとっても美味しかったです。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジが充実していて嬉しかったです。 お風呂も最高でした！
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness
食事は依然泊まった同系列のホテルより落ちた様に感じた。
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
駅からのバスが17:50最終なので観光してから行くには早すぎた。タクシーも2,3台しかまわってなかったため1時間以上待った。ラウンジや大浴場も締まるのが早くてあまり楽しめなかった。また、水風呂がぬるかった。しかし、トヨタカーシェアがあっていつでもコンビニやスーパーに行けるのはよかった。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕飯の時はそれ程気にならなかったのですが、朝食に時の人の多さに驚きました。私達は早い時間に予約したので混雑の影響を余り受けて無いですがレストランを出る時にエレベーターホールまで列ご並んでいたので詰め込み過ぎている印象が在ります。その点が残念な点です。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
お盆の繁忙期に行ったので仕方ないとは思うが、浴室出たところのバスマットがかなり濡れていて脱衣所も濡れていた。女性側のドライヤーを増やして欲しい。シャワーキャップやヘアゴム、綿棒もあるとさらにいい。脱衣所にタオルの回収場所があるとありがたい。 ラウンジはアルコール無しでもいいから朝も使えるようにして欲しい。朝食の最後にコーヒーを飲んでゆっくりしたかったが、混雑していたので諦めた。ラウンジで飲めたら良かったのに。朝やチェックアウト後にお土産を見たかったが、閉まっていた。朝にも開けた方がいいと思う。 ダンボール迷路は子供が喜んでいて良かった。 お盆のイベントは無料でありがたいが、予約しようと思ってもすぐに満員になっていた。 普段は1万円くらいで行けるそうなので、それならいいのかなと思うが、お盆料金払っていると「うーん」と思ってしまった。 スタッフの方はみなさん良かった。 キッズルームはもう少しおもちゃのメインテナンスをして欲しいです。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室はとても綺麗で過ごしやすかったです。スタッフの方は大変頑張っているなと感じました。 残念なのは、宿泊客が多いためエレベーター登りもなかなか来ない、下りは下層階の方はほぼ乗れていませんでした。 ナイトプールの予約は14時半開始でチェックインは15時からなのでチェックインしてから予約しようとしてももう予約うまっていて残念でした。全体的には満足できるホテルでした。
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
ラウンジで孫がジュースをこぼした時に、スタッフの方が快く片付けてくれました。とても嬉しかったです。
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが良くない
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は掃除が行き届いていた。 夕食、朝食ともにとても満足
Stayed 1 night in Aug 2026