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"I had a truly lovely stay at this hotel. From the moment I arrived, the staff were incredibly warm, welcoming, and attentive. Nothing ever felt like too much trouble, and their friendly approach really made the whole experience feel special and relaxed. The room itself was spotless and beautifully maintained. Everything was clean, fresh, and comfortable, which made it easy to settle in and enjoy the stay. It’s clear that a lot of care goes into keeping the rooms to such a high standard. Overall, I couldn’t have asked for a better experience. The combination of such kind, helpful staff and a clean, comfortable room made my stay thoroughly enjoyable, and I would happily return again."

"Stayed for the Southampton Marathon. Perfect location, great parking, nice room and friendly staff. The air conditioning in our room wasn't working, but this didn't spoil our trip. "

"Not very comprehensive food choice"

"The staff were attentive but not over the top, pleasant day rooms and outside areas, bed was comfortable but the shower wasn’t the best. Food in the restaurant was very good. Breakfast was a buffet style and therefore wasn’t as good as made to order. "

"Excellent service and stay. Thank you. "

"Bar closed early, place was clean and staff were helpful/friendly. No face cloths. "

"It was my first visit and I enjoyed it very much. I went for a lovely walk around the hotel, the grounds are really nice. Staff were also very friendly. I used the sauna and steam room, both were really nice. The pool floor needed a clean, I know it’s busy, but it really did need it. I will definitely go again to this hotel. Breakfast was really good also."

"Great location close to terminal for cruises .. nice & clean with friendly helpful staff "

"Internet connectivity was poor. However when infofmed to the staff. At once our room wS changed for better connectivitu. Also extended 30mins checkout time. Overall, helpfull and friendly staff. "