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Great location - the center of Pudong, super convenient for shopping, steps away from the nearby subway and is very convenient to go everywhere in Shanghai Friendly staff - very nice and helpful in helping us getting directions and recommending restaurants nearby Room - very clean and modern, but ...
Great hotel but staff mediocre. Expedia promised breakfast included but hotel did not honor the email reservation. Had to call staff every day to get room made up. Poor communication.
This hotel is beautiful! The room was amazing; clean and well decorated and definitely worth the few extra bucks we payed compared to our first two nights in Shanghai. (Very glad we made this our last night, because if we went the other way it would have been bad!). The breakfast included was beyond ...
I have stayed in this hotel four times now for my business and it would be very hard to match this hotel's amenities, food, and service. The staff is outstanding - friendly and helpful. No complaints here at all!!
Chose this over the nearby Marriott because I wanted to try something different, more "local." Overall, it's a very nice hotel. The room was spacious and clean, and it had all the usual amenities: small but nice gym, nice sized pool and hottub, spa services, bars and restaurants. The restaurant serves ...
Stayed 6 nights, Fairmont Gold level room. It was probably the best "Club level" stay we have ever experienced. Choice of small buffet in the club room or the full buffet breakfast each day, tea with cheeses, small sandwiches, snacks, and incredible desserts every afternoon, and amazing cocktail ...
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