Shanghai Hotel Guide - Romantic Hotels in Shanghai, China

The staff were polite and friendly. Not all could speak English, but at least the made the effort to communicate. The hotel itself was good quality, clean and modern looking. They have a restaurant on site, but doesn't cater western food.

The facility is beautiful as are the grounds. Its 15 acres are a true oasis in the middle of busy Shanghai. The rooms are large with everything you could possibly want. The staff and bell staff are also very good, however, the waitstaff could be a little more proactive and speak a little bit better English. Still, I would recommend this hotel to anyone.

Staff at the counter not so friendly. They showed inpatient when I asked questions

I stay there over 10 days. Well got free upgrade to the top level. The view are good Specialy if face the river side. Hotel stuff are friendly but may need improve English. Room is clean but show slight of age. my room AC works really well, don't have other reviews mention have ac problem. Most TV channels are good to watch with no problems at all. One problem is if next door watching tv I can hear it. Not loud, but you can hear little noise. Over all is a good place to stay I will stay there again if I need to.

great hotel for its price and location. 5-10 minutes walk from lots of restaurants. real non-smoking rooms (not so easy to find in China). clean, good pool and gym. only problem i had was the bed was too hard (common in china...) ask for a second blanket and use that to cushion

Staff were very helpful and efficient. The room was large with all features you could every want including a laundry cupboard where you put your clothes and they arrive back there on rail.. the view from the window of the Bund is incredible better than Hong Kong. The buildings have LED lights and the charter boats have led you can lay in bed a view this amazing scene.

I stayed at Waldorf Astoria Shanghai three times in a total of 8 nights during this trip, love everything about this hotel, the location, the rooms, the view and the people there! The night view from the window is stunning in the river-view-rooms. I was impressed by how nice and professional the staff are, everybody is so friendly and helpful. I'd like to specially thank Jade, the front desk receptionist who happened to help us checking in twice during our stays, the first check-in was on a such late night due to the 4-hr delay of our flight, we were so exhausted when reaching the hotel and she gave us the warmest greeting and helped us to get into the room so quickly. When we met her on our second time check-in, she remembered me and walked us to our room, that was very sweet and impressive! I stayed in another 5 star hotel for one night across the river in Pudong during this trip to experience their roof top bar, but I have to say I love Waldorf Astoria Shanghai and it will be probably my only hotel choice when I visit Shanghai again.

Lovely old-style building, good facilities, helpful staff, and we were lucky to get good rates for the off-season