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Crowne Plaza Shanghai Xiayang Lake by IHG

4.5 star property
Guests can enjoy friendly competition on the outdoor tennis court before taking in the scenic views of Xiayang Lake at this luxury retreat

Choose dates to view prices

Crowne Plaza Shanghai Xiayang Lake offers a perfect retreat in Qingpu District for families and couples. Travelers can unwind with a facial at the onsite spa or explore the surroundings on foot, with the YUE 303 restaurant conveniently located nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £51
includes taxes & fees
8 Jun - 9 Jun

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About this property

Crowne Plaza Shanghai Xiayang Lake by IHG

  • Luxury family-friendly hotel located in Qingpu District
  • You can look forward to a terrace, a garden and a playground at Crowne Plaza Shanghai Xiayang Lake by IHG. Treat yourself to a facial at the on-site spa. The on-site restaurant, YUE 303, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and an arcade/games room.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), an outdoor tennis court and massage treatment rooms
    • A porter/bellboy, a banquet hall and luggage storage
  • Room features
  • All 315 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free Internet and safes.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and hairdryers
    • TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 230.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Crowne Plaza Shanghai Xiayang Lake by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Shanghai Xiayang Lake by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Shanghai Xiayang Lake by IHG on 8 Jun 2026 start from £51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Shanghai Xiayang Lake by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Shanghai Xiayang Lake by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Shanghai Xiayang Lake by IHG?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Shanghai Xiayang Lake by IHG?

Checkout is at noon.

Where is Crowne Plaza Shanghai Xiayang Lake by IHG located?

Set in Shanghai, this family-friendly hotel is within 9 mi (15 km) of Shanghai Outlets, Sheshan Observatory and Shanghai Chenshan Botanic Gardens. Happy Valley Amusement Park and Bailian Outlet Plaza are also within 9 miles (15 km). Huijin Road Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 49 reviews
Rating 8 - Good. 18 out of 49 reviews
Rating 6 - Okay. 9 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

Verified

10/10 Excellent

Keith Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was attentive, welcoming and approachable. Translation apps were helpful....everyone always took the time and made an effort to figure out what we were asking.
Stayed 12 nights in Sep 2025
Verified

4/10 Poor

Pei

Liked: Staff & service, amenities
We needed to make a last minute reservation and saw while reserving the room on Hotels.com that if we needed to cancel for any reason that we would be charged for the first night. The hotel and hotels.com wouldn’t uphold this policy and we needed to pay for whole stay. Very disappointed in both hotel and hotels.com the hole
Stayed 6 nights in Nov 2025
Verified

4/10 Poor

Shin

Disliked: Cleanliness, amenities, property conditions & facilities
3泊しました。初回、バスシンクにお湯をためようとしたら、前の宿泊者の長い髪の毛が7，8本バスシンク内に落ちていました。第2夜からはバスシンクも清掃しているように思いました。朝食バイキングにも使用されるカジュアルレストランですが、朝食時は料理も豊富で味もまぁまぁなんですが、夜に行くと料理も4，5種類しかなく、アルコール類も前近代的なメニューです。それなのに表示価格はホテル価格です。
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂套房，打開對方有公園，去走走還不錯
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
国庆入住人比较多，前台服务还是很耐心的。最后入住的湖景房，很开心。
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Good location

Overall it is a nice place with convenient access to major transportations. The hotel is quite old in particular with in unit bathroom sink drainage that I need to pull out the knob to let water flow down. This is something needs to be looked into. Breakfast buffet is fine. We stayed for just one night just for next day activity planned in the area and location is good, with free parking included.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

JOE

What is going on?a VUP crown plaza branch?

Empty in the mini bar. Strange smell on the carpet throughout the hotel. Seems never changed them since my last stay. Offered complimentary drink as per club policy but when I tried to redeem it,the floor one restaurant seemed never prepared for that, (without any ready clean cup) except carbonates cans to offer.the female responsibility at the restaurant entry desk stopped to me really rude when I tried to grab a chair to sit down, they wouldn't even treated a beggar like that.very sad.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Auto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and location.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really like the quiet and clean room. there are some restaurants beside the hotel
Stayed 1 night in May 2019
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic locations and there is a plaza nearby. Breakfast is good with many selections. Near lake where you can jog in the morning.
Stayed 6 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is located at next to beautiful lake, has beutiful garden and good facility. They take care of the hotel facility too.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

SungHyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean room

Clean room and good service.
Stayed 7 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Functional, clean and quiet business hotel but buffet food is always warm or cold. They just can't get it right. Food selection not always good for Westerners
Stayed 2 nights in May 2018
Verified

6/10 Okay

koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A kind Japanese speaking front office staff

Most of hotel staff did not understand English at all. Concierge also did not understand English. A great help was provided from a staff, Lisa who speaks very good Japanese. Greatly appreciated for her help in my delivery parcel to China factory. There are many other Japanese guests at the hotel. She is providing great cpncenience to them, too.
Stayed 3 nights in Apr 2018
Verified

8/10 Good

Rita

Liked: Property conditions & facilities, room comfort

not bad

The restaurant is great，all staffs is friendly.
Stayed 8 nights in Jan 2018
Verified

8/10 Good

Hans Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay without any complications

In all over the hotel, their staff and all around was nice. Just the air conditioning system doesn't control the temperature, so it can happen it gets really cold over night. The gym requires an overhaul as the room is too sall and the equipment too less and old.
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

One night

When they get a bar it will be better for business travels.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern hotel with good restaurants

Clean and modern hotel with good restaurants and shopping nearby.
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Western Hotel, good location for our needs.

Everything at the hotel was nice. Good food, petting zoo was fun to watch. Water pressure for shower was poor, and valve to go between hand-held and fixed shower did not function.
Verified

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel except Club lounge just so so, few people and no service
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel with very friendly staff.

I have stayed at this hotel multiple times and currently scheduled for another stay for 2 weeks. The manager and all staff that I have communicated with were very professional and very friendly. It is quite and relaxing with shopping area close by. I look forward to staying here each time I return to China.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Location is the only disadvantage. Too far from the city and the once popular neighbourhood has fallen out of favour with locals of Qingpu. In China, this means dilapidated buildings and shops.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room service order 食物，有很多都說沒有…整體OK
Verified

6/10 Okay

Ah Lun Allan

Liked: Cleanliness, property conditions & facilities
While most things are fine, the air conditioning being a centralized air conditioning is just unacceptable that you can't choose your own temperature.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice business hotel. good service. Attentive staff