Amazing pool! BUT.....
The hotel itself isn't anything too noteworthy, but there isn't anything bad about it either. The best part about this place is the pool! It felt like it was heated, and has three different sets of jets in the corners. BUT, my boyfriend did scrape his leg while getting into the pool due to the faux rocks lining the pool (although they make the pool look great, they are a hazard). Also, somehow he also cut his foot (not really a minor cut either) on the filter on the bottom of the pool. The staff offered some help with a measly first aid kit stocked with only tiny bandaids and some Neosporin, but we ended up having to drive to Medina (near by city) to buy actual gauze and tape. I'm a bit disappointed that the staff never apologized or offered any further assistance. Besides this incident (which I assume to not be typical), we did enjoy this hotel.
Comment from Hotel Management
25-Nov-2016 by Guest Relations Manager, Hotel Management
We appreciate forthright feedback from our guests as it help us identify areas that need our attention so we can serve our guests better. Please know that we value your business, we will do our best to make your next visit a more pleasant experience. Kind regards.