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"I booked this hotel for the 12 noon check out. Our key cards stopped working way before so it delayed our check out. "

"Room large and very clean. Lovely small hotel with a beautiful restaurant. Very quiet at night. Highly recommended "

"Well situated in the middle of every thing,plenty of towels,tea and coffee a plenty"

"Travelled by train so very convenient being a few feet from the railway station. With friends so asked for a room near by receptionist a bit off with we're busy and full no apologies. Rooms clean and comfortable. Breakfast nice with good variety. Would stay again in the future."

"Fantastic hotel. Room really spacious with very comfortable bed. "

"I stayed in a single room for one night in March. The room was well furnished and comfortable. There were lots of options in the vegetarian breakfast menu. Breakfast was served in the room. The owners were friendly and attentive. Whenever I return to Penrith, I intend to stay there again."

"Staff are excellent especially Neil on the reception desk. Pub across the road. City centre 10 minute walk. Room excellent too. Breakfast is also excellent aswell. Can't fault this hotel. "

"The rooms are clean the staff are excellent"

"Picanha Steak was over cooked. Requested medium-rare but came out medium-well. Breakfast ok, the staff who “greeted” me at the desk didn’t seem interested un customer service. Room lovely however, had one of the renovated rooms. Clean, and well decorated "