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Reviews of Americas Best Value Inn Savannah

2 out of 5
Americas Best Value Inn Savannah
4005 Ogeechee Road, Savannah, GA

Reviews

5.2
Rating 10 - Excellent. 36 out of 278 reviews" "
Rating 8 - Good. 47 out of 278 reviews" "
Rating 6 - Okay. 55 out of 278 reviews" "
Rating 4 - Poor. 49 out of 278 reviews" "
Rating 2 - Terrible. 91 out of 278 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shacoya

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 6 Apr 2024
Hi Shaycoya,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

2/10 Terrible

Tyrone

Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 9 Dec 2023
Hi Tyrone,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 20 Nov 2023
Hi Andrew,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Excellent

Ravanell

Stayed 2 nights in Oct 2023
Response from Guest Relation Management on 13 Nov 2023
Hi Ravanell,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 Terrible

Justin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs, holes innthe wall and broken locks
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 22 Oct 2023
Hi Justin,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Please rest assured that we take your feedback seriously, and we have already taken immediate steps to address and rectify these problems. Our maintenance team has been dispatched to inspect and repair the issues with the locks, holes in the wall, and address any pest-related concerns in the affected room. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 Terrible

Al

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture and construction debris everywhere. Uninhabitable place
Stayed 1 night in Oct 2023
Response from Manager on 5 Oct 2023
Hello Al ,We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

6/10 Okay

Kimberly

Stayed 1 night in Sep 2023
Response from Guest Relation Management on 17 Oct 2023
Hi Kimberly,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

2/10 Terrible

Jeffery

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stay elsewhere.
Did not stay. We did not feel safe staying there. Homeless everywhere. Bad area. Could not cancel room so I just paid and went elsewhere. Check in guy was nice and reassured us it was safe, but we just felt differently.
Stayed 1 night in Jul 2023
Response from Guest Relation Management on 9 Jul 2023
Hi Jeffery,Thank you for sharing your concerns regarding your recent experience at our hotel. Ensuring the safety and security of our guests is a top priority for us, and we understand the importance of providing a welcoming and secure environment. We take your feedback seriously and will thoroughly evaluate the situation to address any issues that may have contributed to your concerns. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

2/10 Terrible

Delta, Wasilla

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
As a single man, I had to prop a chair against the door to feel safer...not okay.
Response from Guest Relation Management on 1 Jul 2023
Hi Delta,Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your safety and security are of the utmost importance to us, and we deeply regret that you felt the need to prop a chair against the door to feel safer. Rest assured, we take all guest concerns seriously, and we will thoroughly investigate the situation to address any potential lapses in our security measures. Your feedback serves as a valuable opportunity for us to improve and enhance our services. We hope that you will give us another chance to exceed your expectations in the future

2/10 Terrible

Julionna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No lock, stained sheets and rude front desk. Went down and told front desk . They said to bad. I had to call and file a dispute with my bank. I walked in and walked out.
Stayed 1 night in Jun 2023
Response from Guest Relation Management on 12 Jun 2023
Hi Julionna,Thank you for providing us with your feedback regarding your recent stay at our hotel. We have noted the issues you mentioned, such as door lock and stained sheets, and we are actively working to address these concerns to ensure that our future guests have a better experience. We will also ensure that all employees are constantly reminded to provide excellent service at all times. We hope to have the opportunity to welcome you back in the future, so you can witness the improvements we have made based on your valuable feedback.

2/10 Terrible

Keith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Place was not clean at all stains on bedding floor was dirty bathrooms where not clean at all but the manager was was nice and helpful...but the service from expedia was not helpful at all and will never use this service ever again
Stayed 3 nights in May 2023
Response from Guest Relation Management on 7 Jun 2023
Hi Keith,Thank you for sharing your feedback regarding your recent stay at our hotel. Please be assured that we take such matters seriously, and we will investigate this with our housekeeping team to ensure that our cleanliness standards are upheld. On a positive note, we're glad to hear that the manager was nice and helpful. We appreciate your acknowledgment of their assistance. Our team strives to provide excellent customer service and ensure that our guests' needs are met. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

4/10 Poor

Philip

Disliked: Cleanliness, property conditions & facilities
Water leak and cigarette smell.
Stayed 1 night in May 2023
Response from Guest Relation Management on 29 May 2023
Hi Philip,Thank you for bringing the issues you encountered during your recent stay to our attention. Ensuring a comfortable and hassle-free stay is our utmost priority, and we understand that a water leak can be highly inconvenient. Please rest assured that our maintenance team has been notified, and immediate action will be taken to identify and resolve the source of the leak. Our hotel is committed to providing a smoke-free environment for all our guests, and we strictly enforce our non-smoking policy. We will investigate this matter thoroughly to identify any potential areas of non-compliance and take the necessary measures to prevent a recurrence. We genuinely appreciate your understanding and hope to have the chance to welcome you back in the future, providing you with an improved and enjoyable experience that reflects our commitment to excellence.

2/10 Terrible

Tia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property looking nothing like the pictures. There was rust in our tub, the cover had burn spots, the sheets were stained as well, and the toilet seat looked dirty even after I cleaned it with cleaning products the stains didn’t come off.
Stayed 2 nights in May 2023
Response from Manager on 23 May 2023
Hello Tia, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations.

10/10 Excellent

Austin

Stayed 1 night in Jul 2022
Response from Manager on 28 Oct 2022
Hello Austin,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

4/10 Poor

Elridge

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Proximity to areas of interest was good.
Stayed 2 nights in Jul 2022
Response from Guest Relations Manager on 5 Jul 2022
Dear Elridge, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities
good location and price
Stayed 1 night in Jun 2022
Response from Guest Relations Manager on 25 Jun 2022
Dear Robert, Thank you for sharing, it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

4/10 Poor

Idane

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022
Response from Manager on 15 Jun 2022
Hello Idane, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

8/10 Good

Anais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022
Response from Manager on 11 Jun 2022
Hello Anais, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service
Chech-in was fast and easy. We could of used tissues in the bathroom.
Stayed 3 nights in Jun 2022
Response from Guest Relations Manager on 9 Jun 2022
Dear Gloria, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to the cleanliness issue. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Allen

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Manager on 5 Jun 2022
Hello Allen, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing except I forgot my hair dryer and there’s was broke
Stayed 1 night in May 2022
Response from Manager on 11 Jun 2022
Hello Kayla, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
I stay there for an hour or so and checked out because it was horrific. I checked in at 9 AM. He was able to sell room again and I was charged full price. This is ridiculous!
Stayed 1 night in May 2022
Response from Manager on 11 Jun 2022
Hello Brian, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

6/10 Okay

Phil

Travelled with family
Disliked: Staff & service, property conditions & facilities
Some issues
The front door to the room did not quit fit the frame so you had to pull it hard to close and BOOM was what you heard. The same for the bathroom. When we got back from a day on the town we found that the maid service had turned off the AC. It was a very hot day. We had to cool off the room again to go to sleep. Our luggage had all been moved around. They removed the dirty wash clothes but did not leave new ones. We found a bag of drink mix that was placed in the room that was not ours. Maybe left from previous guest who knows.
Stayed 2 nights in May 2022
Response from Manager on 10 Jun 2022
Hello Phil, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the $$$
I read some of the reviews and decided to take a chance. Was not dissappointed. Good value for the money
Stayed 1 night in May 2022
Response from Manager on 10 Jun 2022
Hello Thomas, It means so much to have earned your business. We appreciate the feedback regarding our value. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 Poor

MARIJUL, Bayonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid over a hundred dollars of a dirty, cigarette smelly room. The bathroom, toilet seat, toilet bowl, floors, wall and sink needs thorough scrubbing on daily basis. Floors need daily scrub, tables, mirror frames, furnitures, door knobs, taps, all door knobs, replaced old chairs, window and shower curtains. Clean Up dusty air con. Everything is dusty. stained white towel/towelettes. Back and sides need clean up bad. Washer and dryer need replacements. Their rates are high so they can replaced old doors, fire lazy housekeepers and changed all curtains per new customers.
Stayed 3 nights in May 2022
Response from Manager on 10 Jun 2022
Hello MARIJUL, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

4/10 Poor

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
Smoke alarm/battery were stashed in a drawer, large gap under the door (ended up using the bathmat to close it up as I didn’t really want the outdoors inside the room). No breakfast and check in was through the night window “due to COVID”. There was a truck in the parking lot with a very long extension cord going into one of the buildings. A lot of rust and chipped paint. If you only want a bed for the night… this is for you.
Stayed 3 nights in May 2022
Response from Manager on 18 May 2022
Hello Linda,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Excellent

Koda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, tv worked perfectly very clean and very nice staff. Only notes would be about the water pressure and the fact that there’s no secure lock on the door nor a do not disturb sign
Stayed 2 nights in Apr 2022
Response from Manager on 3 May 2022
Hello Koda, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your insights regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 Terrible

Barry

Travelled with family
Disliked: Staff & service
Booked 2 rooms. 1 had dirty sheets that took 2 requests and 12hrs to change and the bathroom smelled like sewage. The other room had sink that only dribbled a little water, a fridge that made weird noises and an AC that banged loudly. The blinking security light (a la horror movies) was a nice touch though
Stayed 2 nights in Apr 2022
Response from Manager on 26 Apr 2022
Hello Barry, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Cons- Room had a lot of damage to the walls and moldings. The mirror in the bathroom was coming apart. Couldnt take a bath since there was no plug for the tub drain. Bed stiff and uncomfortable. The other folks staying there creeped me out, It seemed they lived there. Pros - A/C was very cold. Fridge was quite large for a hotel room. Microwave.
Stayed 2 nights in Apr 2022
Response from Manager on 24 Apr 2022
Dear Guest, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

4/10 Poor

Kayli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst motel I've ever stayed at. Everything was falling apart, the room was dirty and smelled like smoke and weed so bad. The bed had cigarette burns on the cover and the sheets were badly stained. The rooms were not sound proof at all, I could hear outside noise as though my door was open. I did not feel safe staying there and didn't even bother to stay the second night I had booked.
Stayed 1 night in Apr 2022
Response from Manager on 18 Apr 2022
Hello Kayli, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

6/10 Okay

Kimiesha

Stayed 1 night in Apr 2022
Response from Manager on 14 Jul 2022
Hello Kimiesha, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

6/10 Okay

Ron

Liked: Cleanliness, staff & service
Good value, but you get what you pay for. Older property on a highway with traffic all night. Loud even with ear plugs. My room was clean and everything worked as it should. For one night on a road trip it would be fine.
Stayed 2 nights in Apr 2022
Response from Manager on 16 Apr 2022
Hello Ron, It means so much to have earned your business. We appreciate the feedback regarding our room and your insights regarding our property. Please do come see us again.

10/10 Excellent

Antonio

Stayed 1 night in Mar 2022
Response from Manager on 13 Jul 2022
Hello Antonio, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

10/10 Excellent

WellMNAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm the GREATEST
Pretty cool place I like it
Stayed 1 night in Mar 2022
Response from Manager on 9 Apr 2022
Hello WellMNAD, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

2/10 Terrible

Barrett

Stayed 2 nights in Mar 2022
Response from Manager on 30 Jun 2022
Hello Barrett, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Manager on 30 Mar 2022
Hello Bridgette, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

2/10 Terrible

Leslie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never even stayed here! When we arrived, they informed us they had no water. The area is terrible and unsafe.
Stayed 1 night in Feb 2022
Response from Manager on 25 Feb 2022
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Natalie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Manager on 24 Feb 2022
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 Okay

Maria claret

Business traveller
All is okay but bed is not confortable
Stayed 1 night in Jan 2022
Response from Manager on 30 Jan 2022
Thank you for sharing this honest review and feedback about our bed. We hope you'll return to see how we continue to improve our service and hospitality.

2/10 Terrible

Ishan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
The room and washroom was not clean as per expectation. The bedsheet has cigarette holes. The washroom does not have a dust bin and toilet accessories such as toilet paper, toothbrush, body wash, etc. Cockroaches were roaming around in the washroom. Overall, a disgusting and pathetic place to stay. Don't spend your money on such a place.
Stayed 2 nights in Dec 2021
Response from sunny on 4 Jan 2022
We Are Extremely Sorry For Negative Experience..We Will Fixed Those Things You Mention In Your Feedback Once Again Sorry For Any Inconvenience....

8/10 Good

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff/owners were very friendly and accommodating
Stayed 1 night in Dec 2021
Response from sunny on 4 Jan 2022
Thank You Very Much For Your Feedback And Staying With Us....

8/10 Good

XIAOHAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value.
Stayed 1 night in Dec 2021
Response from Sunny Patel on 1 Jan 2022
Thank Your For Your Feedback And Staying With Us....

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel
Room was great for money
Stayed 3 nights in Dec 2021
Response from Sunny Patel on 1 Jan 2022
Thank Your For Your Feedback And Staying With Us....

2/10 Terrible

Fals

Stayed 2 nights in Dec 2021
Response from Manager on 25 Mar 2022
Hello Fals, It was our privilege to earn your business and we hope to host you again on your next trip.,

2/10 Terrible

suriel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, cockroaches, bathroom full of mold in bathtub wall, drain. In conclusion awful place.
Stayed 1 night in Nov 2021
Response from Sunny Patel on 1 Jan 2022
Sorry For Negative Experince....We Will Take Care Of Things That You Mention In Your Review....

6/10 Okay

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches
Cockroaches
Stayed 1 night in Oct 2021
Response from Manager on 22 Jan 2022
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money please
Quick last minute trip and my wife and I decided to book a room here. We don’t mind affordable hotels as long as they are DECENT…. This was NOT. My wife put on a fresh pair of socks and just from walking from the bathroom to the bed a few times had them FILTHY. After returning from our evening out, the floor was WET and our clothes were sticky like they needed a dehumidifier in there. I was very let down staying here. Please please don’t make the same mistake we did.
Stayed 2 nights in Oct 2021
Response from Manager on 22 Jan 2022
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

10/10 Excellent

Tracy

Travelled with partner
Liked: Staff & service
We had a problem with our refrigerator upon arrival. We left for dinner, calling as we left and it was fixed or exchanged before returning. The TV kept losing signal and the front desk came and fixed it right away.
Stayed 5 nights in Oct 2021
Response from Manager on 21 Jan 2022
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, room comfort
The hotel was OK but not great. We were more concerned about the other guests, who may have been homeless families.
Stayed 1 night in Sep 2021
Response from Manager on 21 Jan 2022
Thank you for your review and comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just need some where to stay
Stayed 5 nights in Sep 2021
Response from Manager on 21 Jan 2022
We appreciate that you've taken the time to share with us regarding our hotel. Please do come see us again.