Title: Jozankei Tsuruga Resort Spa MORI no UTA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5111007&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jozankei Tsuruga Resort Spa MORI no UTA Mineral hot springs and aromatherapy treatments create a peaceful escape at this Jozankei resort where gardens and attentive service enhance relaxation ## Photo gallery for Jozankei Tsuruga Resort Spa MORI no UTA ![Public bath - Jozankei Tsuruga Resort Spa MORI no UTA (Sapporo)](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/a97a00b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Jozankei Tsuruga Resort Spa MORI no UTA (Sapporo)](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/0e083df8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar, garden views, open daily - Jozankei Tsuruga Resort Spa MORI no UTA (Sapporo)](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/2ac72175.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, free WiFi - Jozankei Tsuruga Resort Spa MORI no UTA (Sapporo)](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/f7baf27a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Jozankei Tsuruga Resort Spa MORI no UTA (Sapporo)](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/150daeae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jozankei Tsuruga Resort Spa MORI no UTA welcomes travelers to Jozankei Hot Spring with indoor mineral springs and therapeutic treatments. Relax in the garden, enjoy breakfast at MORI BUFFET, and appreciate free WiFi. Guests value the attentive concierge team. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services £246 26 Feb - 27 Feb ## Room options ### Check availability for these dates Tonight [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 15 of 15 rooms ### View all photos for Japanese & Western style Room, Non Smoking ![Japanese & Western style Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/d45de3f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western style Room, Non Smoking 9.2 Wonderful 7 reviews ### Highlights Air conditioning Fridge HDTV Pillow menu Premium bedding Bidet Hairdryer Private bathroom - 452 sq ft - Sleeps 4 - 2 Single Beds and 2 Single Futons ### View all photos for Twin Room, Non Smoking ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/d1eacc9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 8.0 Very good 4 reviews ### Highlights Air conditioning Fridge HDTV Pillow menu Premium bedding Bidet Hairdryer Private bathroom - 226 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/31c961da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge HDTV Pillow menu Premium bedding Bidet Hairdryer Private bathroom - 452 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Cottage With Open Air Bath (Maximum Five People) ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/c5de107f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage With Open Air Bath (Maximum Five People) - Sleeps 5 ### View all photos for Deluxe Twin Room with Private Hot Stone Sauna, Non Smoking ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/b06274aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Private Hot Stone Sauna, Non Smoking ### Highlights Air conditioning Fridge HDTV Pillow menu Premium bedding Bidet Shower/bath combination Hairdryer - 678 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Japanese & Western Room, Non Smoking ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/811af2f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese & Western Room, Non Smoking ### Highlights Air conditioning Fridge HDTV Pillow menu Premium bedding Bidet Shower/bath combination Hairdryer - 560 sq ft - Sleeps 4 - 2 Single Beds and 2 Single Futons ### View all photos for Cottage, Multiple Beds with Private Open-Air Hot Spring, Non Smoking ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/525ef052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage, Multiple Beds with Private Open-Air Hot Spring, Non Smoking ### Highlights Deck/patio Air conditioning Fridge HDTV Pillow menu Premium bedding Separate bedroom Bidet - 700 sq ft - 1 bedroom - Sleeps 5 - 4 Single Beds and 1 Single Sofa Bed ### View all photos for Cottage, 2 Single Beds with Private Open-Air Hot Spring, Non Smoking ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/04582392.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage, 2 Single Beds with Private Open-Air Hot Spring, Non Smoking ### Highlights Deck/patio Air conditioning Fridge HDTV Pillow menu Premium bedding Separate bedroom Bidet - 700 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Twin Room ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/16aed827.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ### View all photos for Deluxe Japanese And Western Style Room ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/369c1622.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese And Western Style Room - Sleeps 4 ### View all photos for Japanese And Western Style Room ![Bathroom | Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/59a21899.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese And Western Style Room - Sleeps 4 ### View all photos for Cottage With Open Air Bath (Maximum Three People) ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/911e2718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage With Open Air Bath (Maximum Three People) - Sleeps 3 ### View all photos for Cottage With Open-Air Bath (Maisonette Type, Annex) ![Spa | Couples treatment room(s), body treatments, aromatherapy, Thai massages](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/8d74553d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage With Open-Air Bath (Maisonette Type, Annex) - Sleeps 5 ### View all photos for Deluxe Room With Bedrock Bath ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/e002bbd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With Bedrock Bath - Sleeps 2 ### View all photos for Deluxe Twin Room ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/84603c52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 3 ## You may also like Ad ![Junior Suite with Semi-Open-Air Onsen | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207472/b9894a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kuramure Otaru - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Jozankei-Tsuruga-Resort-Spa-MORI-No-UTA.h5111007.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Jozankei-Tsuruga-Resort-Spa-MORI-No-UTA.h5111007.Hotel-Information) ## About the area Located in Jozankei, a neighbourhood in Sapporo, Jozankei Tsuruga Resort Spa MORI no UTA is in the suburbs. Jozankei Hot Spring and Kokusai Ski Resort are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Maruyama Zoo and Shiroi Koibito Park. Looking to enjoy an event or a match while in town? See what's going on at Makomanai Sekisui Heim Ice Arena. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as snowmobiling and snowshoeing. [Visit our Sapporo travel guide](https://www.expedia.co.uk/Sapporo.dx6054145) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.96642%2C141.16983&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZNi9KzY37VEpOPN3-s-HDFbGSKw=) 3-192 Jozankei-onsen-higashi Minami-ku, Sapporo, Hokkaido, 061-2302 ### What's nearby - ![Lac Toya, Hokkaido, Japon](https://images.trvl-media.com/place/6224228/53aee238-e0aa-4972-9299-2ce8fde4bc37.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shikotsu-Toya National Park 1 min walk \- 0.0 miles - ![Jozankei hot spring town in winter.](https://images.trvl-media.com/place/553248622719328034/a113c31d-6f3d-4eb0-86ef-74420272902a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jozankei Hot Spring 4 min walk \- 0.3 miles - Jozankei Shrine 7 min walk \- 0.4 miles - Jozankei Futami Park 13 min walk \- 0.7 miles - Makomanai Sekisui Heim Ice Arena 22 min drive \- 12.7 miles ### Getting around - Soen Station 24 min drive - New Chitose Airport (CTS) 81 min drive ### Restaurants - ロイヤルグランシャリオ 5 min walk - 山岡家 9 min drive - J・glacée 11 min walk - エクスクラメーションベーカリー 12 min walk - カラバトカリー 9 min drive ## About this property ### Jozankei Tsuruga Resort Spa MORI no UTA Upscale hotel near Jozankei Hot Spring Consider a stay at Jozankei Tsuruga Resort Spa MORI no UTA and take advantage of an indoor mineral hot spring (onsen), a terrace and shopping on-site. For some rest and relaxation, visit the steam room, and indulge in aromatherapy, a massage or a body treatment. The on-site restaurant, MORI BUFFET, offers breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library. You'll also enjoy the following perks during your stay: - Free self-parking - Hot springs on-site, a vending machine and meeting rooms - A lift, tour/ticket information and concierge services - Guest reviews say great things about the first-rate property condition Room features All 54 rooms include comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning. More conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 32-inch HDTVs with digital channels and DVD players - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Combined shower/bathtub, spring water bathtub, bathrobes](https://images.trvl-media.com/lodging/90000000/89550000/89544200/89544139/fea191dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Blissen Hotel Jozankei Jozankei - Spa - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 153 reviews £271 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=89544139&PinnedHotelID=89544139&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/92000000/91100000/91099600/91099587/7ab94cd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jozankei Yurakusoan Jozankei - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 105 reviews £257 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=91099587&PinnedHotelID=91099587&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/10000000/9730000/9725200/9725188/5fa1e5ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanamomiji Jozankei - 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Kids’ pool 9.2 Wonderful 1,380 reviews £152 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=4434175&PinnedHotelID=4434175&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/10000000/9730000/9725200/9725155/0b7b88fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shikanoyu Jozankei - Spa - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 318 reviews £95 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=9725155&PinnedHotelID=9725155&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/9000000/8140000/8139300/8139251/1f845cc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mahoroba Noboribetsuonsencho - Hot tub - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,001 reviews £121 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=8139251&PinnedHotelID=8139251&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=5111007&PinnedHotelID=5111007&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5111007,89544139,91099587,9725188,4596890) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - MORI BAR - MORI BUFFET ### Things to do - Full-service spa - Hot springs - Library - Shopping - Steam room ### Family friendly - DVD player - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Couples treatment rooms - Facials - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 7 floors - Banquet hall - Built in 1998 - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with digital channels - DVD player ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transport to and from this property Guests with tattoos are not able to use the on-site public bathing facilities ### Property is also known as Jozankei Tsuruga Resort Spa MORI no UTA Jozankei Tsuruga Resort Spa MORI no UTA Sapporo Jozankei Tsuruga Spa MORI no UTA Jozankei Tsuruga Spa MORI no UTA Sapporo Jozankei Tsuruga Resort Spa MORI no UTA Sapporo Jozankei Tsuruga Spa MORI no UTA Sapporo Jozankei Tsuruga Spa MORI no UTA Hotel Jozankei Tsuruga Resort Spa MORI no UTA Sapporo Sapporo Jozankei Tsuruga Resort Spa MORI no UTA Hotel Hotel Jozankei Tsuruga Resort Spa MORI no UTA Jozankei Tsuruga Mori No Uta Jozankei Tsuruga Mori No Uta Jozankei Tsuruga Resort Spa MORI no UTA Hotel Jozankei Tsuruga Resort Spa MORI no UTA Sapporo Jozankei Tsuruga Resort Spa MORI no UTA Hotel Sapporo ## Frequently asked questions ### Is Jozankei Tsuruga Resort Spa MORI no UTA pet-friendly? ### How much does it cost to stay at Jozankei Tsuruga Resort Spa MORI no UTA? ### How much is parking at Jozankei Tsuruga Resort Spa MORI no UTA? ### What time is check-in at Jozankei Tsuruga Resort Spa MORI no UTA? ### What time is check-out at Jozankei Tsuruga Resort Spa MORI no UTA? ### Where is Jozankei Tsuruga Resort Spa MORI no UTA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jozankei Tsuruga Resort Spa MORI no UTA Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 239 8 - Good 82 6 - Okay 15 4 - Poor 5 2 - Terrible 4 ## Reviews ### 8/10 Good #### Kian Chong 25 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very helpful. Food was above average. Surrounding exceptionally quiet. Hotel was very well maintained even though its tired looking ##### Kian Chong Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Donald 19 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I wish it was closer What a very nice place to stay. Onsen was large and very nice. Food was exceptional. Service was outstanding. Overall, a great place to stay in Jozankei ##### Donald Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Verified traveller 7 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great food Room is spacious though facilities in room is just up to standard. Other than the room all other facilities and decorations in hotel are all great, especially food in buffer dinner and breakfast. Excellent taste and presentation. ![](https://a.travel-assets.com/ugc/hotel-reviews/5E6B23A07BBAC7D8BF8F748EB741F0109251EAB61699318608382.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/249F111EE14D51056B31CBF4610231520DF7580F1699318608429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Oct 2023 ### 10/10 Excellent #### WAI WA 31 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful The environment and the decoration are excellent. We have decent buffet in Mauri restaurant, how do you recommend to try the seafood scallop, pizza and the steak from Hokkaido. The Onsen (hot spring) provide a relaxing environment, prefect temperature, clean and tidy place. The room is not very big, but very user friendly. We stay in a Mix Japanese style room ##### WAI WA Stayed 2 nights in Oct 2024 ### 8/10 Good #### nammi 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Enjoy the hotel ##### nammi Stayed 1 night in Jul 2024 ### 10/10 Excellent #### GRACE 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staffs are super helpful. Nice decor with relaxing spa. Great place to stay. ##### GRACE Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Tak Cheung 5 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good place, the breakfast is very good. The staff is very nice! ##### Tak Cheung ### 6/10 Okay #### FRANSISCA 21 Jan 2026 Liked: Cleanliness, staff & service The reception lady spoke english very well & very polite. The property was a bit dated but very boutique. For AUD850 per night I would expect a better buffet. No crab and not much food. It was serene with live music at time. However I stayed in way better resort with this price. ##### FRANSISCA Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Paul 3 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Comfortable place. Traditional style onsen hotel. Onsen is spacious. ##### Paul Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Chao 17 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great plave ##### Chao ### 10/10 Excellent #### Genesius 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed my stay Lovely walks around Jozankei area. Please book your pick up 5 days in advance (so no need to lug baggage in the snow) ##### Genesius Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Lei 14 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxin ##### Lei Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Jae-Kwang 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great overall ##### Jae-Kwang Stayed 1 night in May 2023 ### 10/10 Excellent #### Chi Fai 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent experience ##### Chi Fai Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Genhua 5 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities It is good. Goond buffet. ##### Genhua Stayed 1 night in Jan 2025 ### 8/10 Good #### Chien-Hung 17 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Very nice ##### Chien-Hung Stayed 1 night in Aug 2024 ### 10/10 Excellent #### YUNJONG 31 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### YUNJONG Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Keng Hoe 18 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities We stayed at the Tsuruga resort and Shikotsu and thought the brand should provide us with assurance that it will be a nice stay. We were not proven wrong. The environment was fantastic and the food was great (half board). However this is an older property and thus not as modern looking as the one at Shikotsu. I am sure to check out other Tsuruga resorts on the island. ##### Keng Hoe Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### SHUNICHI 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities 最高に良いの一言に尽きる。バスが予約取れなくてチェックアウト過ぎても、快適なロビーで時間まで待たせてくれるし暖炉もあるし感謝です。 ![](https://a.travel-assets.com/ugc/hotel-reviews/38c8365c-a67d-47da-b4c4-3187966517c3-1769310620227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c760e738-270f-4c31-a1f7-91efb73d0177-1769310621928.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![BARあります](https://a.travel-assets.com/ugc/hotel-reviews/1cdf73d0-f5f0-4e30-858b-4f11ae104bca-1769310620685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![超パウダースノー](https://a.travel-assets.com/ugc/hotel-reviews/6651a134-f27f-4e26-a277-b23bc37abea9-1769310623831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SHUNICHI Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sabrina 20 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Das Cottage mit dem Private Onsen Bad war einfach traumhaft. Wir hatten auch ein eigenes Wifi und die Räumlichkeiten waren sehr ansprechend. Das Personal war wirklich ausgesprochen freundlich, serviceorientiert, hilfsbereit und nahbar. Das hat unseren Aufenthalt sehr angenehm gemacht und wir hatten eine sehr schöne Zeit im Resort. ##### Sabrina Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ruey-Ling 2 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 早餐令人驚豔 ##### Ruey-Ling Stayed 1 night in Oct 2025 ### 8/10 Good #### Shuji 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities 問題なし ##### Shuji Stayed 1 night in Oct 2025 ### 10/10 Excellent #### JINMO 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 밸런스가 좋은 온천 호텔! 빠지는거 없이 밸런스가 훌륭한 온천 호텔! 장점: 1\. 숙소 사이즈가 다른 온천호텔보다 큽니다 2\. 로비 분위기가 아담하고 특히 저녁 로비에서의 하프연주는 특별한 경험을 주었음 3\. 특히, 석식 퀄리티가 대형 온천호텔 대비 훌륭함 복잡하지 않아서 더 좋았음 4\. 온천 규모가 크지는 않지만 여유롭고 한가합니다 총평: 훗카이도 지역의 대형 온천호텔 대비 룸/식사 컨디선이 훌륭하며, 고급료칸 대비 가성비가 좋은 밸런스가 좋은 호텔입니다 ##### JINMO Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Hyunchul 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 친절하고 시설좋고 밥 맛있고..끝 ##### Hyunchul Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ??? 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 緑に囲まれた自然豊かな環境で、露天風呂は格別に気持ち良かったです。 岩盤浴も併設してあって気軽に利用できます。 札幌中心部からそれほど遠くないので、札幌観光でいろいろ周りたい方にはお勧めです。 食事もビュッフェで楽しいです。朝食ではタラコに筋子、マグロ、ズワイガニ、とろろ、イカ塩辛などなど、ご飯のお供がいっぱいで、ついついおかわりして食べ過ぎてしまいました。 もちろんデザートも豊富ですよ。 ![](https://a.travel-assets.com/ugc/hotel-reviews/cce9838c-dc96-4c44-89de-5be162d88058-1755134528794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ??? 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