Nice hotel, poor communication
So when we arrived at the hotel, little did we know that the pool was out of order...and had been for two weeks. After a long trip, that was the one thing our family was looking forward to. Apparently they had signs posted at the desk when we checked in, but we didn't see them. Only when we tried to get in to the pool did we see the signs that it was closed. We talked to the front desk, and they said we could go to the local community center to swim. So we went over there, and they had canceled their evening swim time because they were short staffed.
We just wish that we had been notified when the pool closed....so we could have made other accommodations.