Ratings based on 1,346 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from US

Spacious room for 5 adults

Posted 30-Nov-2016
Pros: Easy access, clean spacious room
Location: Great local tamale restaurant close --Posa's Tamale Factory. Quick drive to old town Santa Fe or hiking trails
Great room for a girls trip to Santa Fe. Easy access from Highway. Room was spacious enough to accommodate all 5 of us. Plenty of seating to sit and visit, yet decent pull out bed for fifth person.
2out of 5
by A verified traveller from Coronado, United States of America

Cold staff, dirty pool area, broken eaquipment

Posted 26-Nov-2016
This hotel is a disappointment. It's located next to a noisy tire shop and the area is ugly. Staff were cold. Pool and gym were dysfunctional.
4out of 5
by A verified traveller from Alberta, Canada

Hard to find, poor signage.

Posted 24-Nov-2016
Pros: Decent breakfast.
Cons: Rooms could be quieter.
Location: N/A
The hotel was fine. The walls are too thin. Very noisy.
3out of 5
by A verified traveller from US

Good Overall Value

Posted 21-Nov-2016
Spacious rooms and good for families that need to be able to sleep more than 4. Convenient location. Beds are passable comfort wise but not great. Hotel is understaffed, especially at night, and attentiveness and responsiveness of some of the night staff was downright unacceptable. The brekfast is underwhelming.
5out of 5
by A verified traveller from US

road trip

Posted 17-Nov-2016
Pros: everything
Location: a little hard to spot
never have to worry about what you are getting at Hyatt, very clean, excellent breakfast, wonderful staff
4out of 5
by A verified traveller from US

Pleasant, clean hotel

Posted 14-Nov-2016
Pros: It is located a short distance and an easy drive from La Plaza, that I understand is one of the main attractions from Santa Fe.
I liked the location, cleanliness and amenities 0f this hotel. Is safe, quite and the service is good. I recommend it to anybody.
4out of 5
by A verified traveller from Sugar Land, USA

Average, needs better pillows

Posted 08-Nov-2016
Pros: Easy access
Cons: Na
Location: Shopping eat out
Standard needs improvement on pillows and the front logo especially.
5out of 5
by A verified traveller from US

Would stay there again

Posted 08-Nov-2016
Location: Located near a major road. Getting in and out has to use one way. Went to a Mexican restaurant nearby in walk popular among locals.
Room is clean, quiet considering near a 4 lane road, and spacious, can have take out meals in room. Wish we had a microwave in room or dining downstais to heat up. Furniture was in good condition. Hotel front desk employees and dining area are friendly, courteous and knowledgeable. Breakfast was good. There was a shuttle to downtown Santa Fe. Indoor swimming pool and jacuzzi are plus!
5out of 5
by A verified traveller

Spacious rooms, nicely furnished

Posted 31-Oct-2016
Pros: Nice room, breakfast
Location: It was a bit hard to find (it's behind another hotel). There are several restaurant chains nearby. Keep in mind it is far from downtown Santa Fe.
It was better than I expected for the price. The room had a waiting/living room area with comfortable sofas, granite counter top for the bathroom sink area, well lit, clean, comfortable beds. Excellent breakfast - some of the best we've had at this hotel price.
5out of 5
by A verified traveller from US

Good base camp

Posted 27-Oct-2016
Pros: The breakfast area was well laid out and there was plenty of places for everyone to sit and enjoy breakfast.
Cons: It was a little difficult to find and you need to make a u-turn to get to the hotel.
Location: Go to Bandelier National Monument and the High Road to Taos.
This hotel has a good breakfast and was a good place to base for various day trips. This is about 10 miles from the plaza. The room has good space and a nice roomy couch we could both stretch out on. The pool area was nice with a smaller hot tub.