Ratings based on 1,417 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2017
A nice, clean hotel. We only stayed for a night, but I would have liked to stay there longer!
1out of 5
by A verified traveller

Posted 19-Feb-2017
The facilities are older but the couch is stained and dirty. the bed frames also have some odd stains and marks. the walls are exexcessively scratched and the shower curtain was old and had mildew. It was and uncomfortable stay...........
5out of 5
Recommended
for Everyone
by A verified traveller from Albuquerque, NM

Great hotel

Posted 18-Feb-2017
Rooms are nice and comfortable the gym, pool and hot tub were also well maintained. Staff is very nice and helpful. Thank you will definitely be back to this hotel.
2out of 5
by A verified traveller from Denver, CO

Don't waste your money

Posted 12-Feb-2017
The room, as well as the hotel, are in need of repair and the cleanliness of the room left something to be desired. The beds were very uncomfortable and we were not able to get the temperature in the room to a comfortable level. The staff upon check-in were very nice and friendly but the morning staff were very rude and condescending. I have stayed at the Hyatt place many times and have never had an experience like this.
4out of 5
Recommended
for Business Travellers
by A verified traveller from Farmington, NM

Was OK

Posted 09-Feb-2017
Pros: It is a nice hotel. Good breakfast and good location when you need to be in that part of Santa Fe.
Cons: quiet hours at 24/7 on halls with guest rooms.
Location: Near the mall and rec center. We were in Santa Fe for an event at the rec center.
Like the Hyatt Hotels. Have stayed at this location before without issues. Can't say the same about this stay. The room adjacent to ours was very loud from about 8:15PM until management finally relocated US, not the part goers, but us about an hour later. Seen as many as 7 people through the "Peep" hole heading to that room. And that was after we made our first call to the front desk. Everything was fine after the move. I would not be opposed to stay there again. Just have to make sure its on a night when the hotel will be catering to travelers instead of partiers.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything

Posted 08-Jan-2017
This hotel was fair to the offered price, and was very clean. I have no to say besides that we are very happy.
4out of 5
Recommended
for Everyone
by A verified traveller from Torreon MX

Hotel Fácil Acceso

Posted 04-Jan-2017
Pros: Excelente Desayuno , buen precio Si tiene carro es muy fácil moverse al centro sin problema
Cons: El sofá cama puede ser de mejor calidad mas cómodo.
Location: Santa Fe excelente lugar para ir a la nieve y algo de Cultura, los accesos a la Ciudad son faciles
Fue una semana bastante agradable en familia, el hotel esta retirado pero si tienes carro no es ningún problema llegar a las zonas turísticas de la ciudad
5out of 5
Recommended
for Families
by A verified traveller from Fort Collins, CO

Great Hotel!

Posted 04-Jan-2017
Pros: It was very nice and comfortable.
Cons: Nothing .. great place to stay!
Location: It was right next to a Target, Gas Station, Outlet mall, Shopping area and close to the interstate. Far from the downtown area but they have a shuttle
We stayed at this hotel to and from our California vacation, We visit Santa Fe often and this hotel fit our larger family this time around. It is a really nice, elegant, clean and friendly hotel. We had a one bedroom suite, with 2 queen beds and a sofa bed. The room was spacious, and the staff was able to find us a room on the ground floor away from traffic. They have a really nice pool which the kids loved and we really enjoyed the breakfast buffet. The staff was amazing on our first stay which was a Friday night check-in and made sure we had everything we needed, but on the way back we stayed on a Sunday night and they were short staffed and kind of over whelmed. But overall a great stay! They offer a shuttle service to the square in Santa Fe and we weren't able to use it but it was nice that that was available. Definitely will stay here again! Thank you for making our stay great Hotel Santa Fe.
5out of 5
Recommended
for Everyone
by A verified traveller

Pleasant Stay!

Posted 04-Jan-2017
Pros: Staff, Cleanliness, location
Cons: The indoor pool wasn't open because of a problem with the ceiling. We stayed there for 3 nights and the pool wasn't fixed yet.
Location: Santa Fe is great for Art and plenty of restaurants around the area
At a reasonable cost during peak holiday times (Christmas/New Years), Hyatt place at Santa Fe was almost full but the staff made sure they are fast enough to provide the best service catering to all the customers.
5out of 5
Recommended
for Everyone
by A verified traveller

It was a pleasant stay here for the New Years-2017

Posted 02-Jan-2017
Pros: Everything
Cons: The restrooms attached to the rooms are very small compared to the size of the room itself
Location: Perfect location
The price is decent, staffs are friendly, located perfectly and the entire building is maintained very neat with cleaners almost 24/7 available. The only thing is - The restrooms attached to the rooms are very small compared to the size of the room itself.