Ratings based on 1,397 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything

Posted 08-Jan-2017
This hotel was fair to the offered price, and was very clean. I have no to say besides that we are very happy.
4out of 5
Recommended
for Everyone
by A verified traveller from Torreon MX

Hotel Fácil Acceso

Posted 04-Jan-2017
Pros: Excelente Desayuno , buen precio Si tiene carro es muy fácil moverse al centro sin problema
Cons: El sofá cama puede ser de mejor calidad mas cómodo.
Location: Santa Fe excelente lugar para ir a la nieve y algo de Cultura, los accesos a la Ciudad son faciles
Fue una semana bastante agradable en familia, el hotel esta retirado pero si tienes carro no es ningún problema llegar a las zonas turísticas de la ciudad
5out of 5
Recommended
for Families
by A verified traveller from Fort Collins, CO

Great Hotel!

Posted 04-Jan-2017
Pros: It was very nice and comfortable.
Cons: Nothing .. great place to stay!
Location: It was right next to a Target, Gas Station, Outlet mall, Shopping area and close to the interstate. Far from the downtown area but they have a shuttle
We stayed at this hotel to and from our California vacation, We visit Santa Fe often and this hotel fit our larger family this time around. It is a really nice, elegant, clean and friendly hotel. We had a one bedroom suite, with 2 queen beds and a sofa bed. The room was spacious, and the staff was able to find us a room on the ground floor away from traffic. They have a really nice pool which the kids loved and we really enjoyed the breakfast buffet. The staff was amazing on our first stay which was a Friday night check-in and made sure we had everything we needed, but on the way back we stayed on a Sunday night and they were short staffed and kind of over whelmed. But overall a great stay! They offer a shuttle service to the square in Santa Fe and we weren't able to use it but it was nice that that was available. Definitely will stay here again! Thank you for making our stay great Hotel Santa Fe.
5out of 5
Recommended
for Everyone
by A verified traveller

Pleasant Stay!

Posted 04-Jan-2017
Pros: Staff, Cleanliness, location
Cons: The indoor pool wasn't open because of a problem with the ceiling. We stayed there for 3 nights and the pool wasn't fixed yet.
Location: Santa Fe is great for Art and plenty of restaurants around the area
At a reasonable cost during peak holiday times (Christmas/New Years), Hyatt place at Santa Fe was almost full but the staff made sure they are fast enough to provide the best service catering to all the customers.
5out of 5
Recommended
for Everyone
by A verified traveller

It was a pleasant stay here for the New Years-2017

Posted 02-Jan-2017
Pros: Everything
Cons: The restrooms attached to the rooms are very small compared to the size of the room itself
Location: Perfect location
The price is decent, staffs are friendly, located perfectly and the entire building is maintained very neat with cleaners almost 24/7 available. The only thing is - The restrooms attached to the rooms are very small compared to the size of the room itself.
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel with great service

Posted 27-Dec-2016
There were two guys that work at the hotel they were the nicest and friendliest people I've met. They helped me with everything and they were really polite
4out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Posted 26-Dec-2016
Good breakfast and the staff were friendly and helpful. Only one suggestion, the hotel should have parked their van somewhere else instead of right at the front door, which made the guests' cars hard to get around when there was another car unloading.
5out of 5
Recommended
for Everyone
by A verified traveller from Austin

Clean hotel with good staff

Posted 22-Dec-2016
It was nice location to shop and good place to eat.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2016
Great hotel, great service very comfortable for the price.
4out of 5
Recommended
for Everyone
by A verified traveller from michigan

Comfort away from family

Posted 17-Dec-2016
Pros: Warm and cozy
Cons: A amkeup siting area with plug-ins for hair appliances away from sink
Location: Close to hall for wedding.
Was able to get a room adjacent to family. Could have stayed with family members but needed the quietness of my own space to relieve stress from wedding preparations.