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"Every member of the staff greeted us every time we saw one of them or interacted. Super friendly and helpful. The beds are so comfortable I want to take them home. Beautiful views of landscape, city and Universal Studios. "

"Understaffed and unprepared for arriving guest. Tried to check in early at 3:50. Was told by front desk that check in was not until 4 and to come back after 4. Came back at 4:05, and was told the room well be ready in 15 minutes. Came back at 4:35, and the room was still not ready, was told to wait a few more minutes. At 5 I was getting tired of the run around. Finally got our room at 5:10 with no apologie or comp for our time. Could have paid less somewhere else for that kind of service. Never staying at the Marriott again. "

"A gem of a hotel in a great area, close to shops and tons of restaurants. Super friendly staff. Really clean and they have done a great job on the remodel. I wish I had time to use the lovely pool. Safe and free secure parking. Quiet. "

"Very clean, affordable, great service. "

"It was SO CUTE! Everything was very clean and the staff was very helpful when I asked to move rooms due to highway noise."

"Room was not cleaned sewer curtain dirty, shower did not drain, previous guest food was left in fridge. Shampoo bottle was almost empty I washed my hair nothing left for my husband and hair conditioner was empty. Extremely disappointed. "

"The guy at the front desk was nice and helpful but that’s where the good comment ends. The property is old, outdated, dirty, run down, dusty and had a funny smell. Oh and did I mention the black mold growing in the shower and the chipped furniture? Do not stay here. Thank you Expedia for expediting the refund. "

"The room was clean and the Staff were kind and helpful. We loved the free hotel shuttle service to Universal Studios and City walk. Kids loved the pool and Adults loves the pool side Bar and hot tub."

"The location is great; close to two excellent malls, along with restaurants and small businesses within walking distance. The hotel was extremely clean (and smelked great), and staff was friendly and helpful. Very comfortable room. Only knock was the cost to park a vehicle. I had called pre-stay and someone told me it was $22 per night; when I checked in, the cost was $48 per night. It caused me to cancel my rental car and use ride share transportation instead."