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"All I wanted was a cup of coffee in the morning and I was told to go purchase one is several areas. I would have been happy with another packet or two to make in my room. The line was very deep to the restaurant and I wasn't in the mood to wait in line. I walked to Starbuck's."

"Rooms were clean and in an area that felt safe to walk around"

"I had a 1 night stay, it was perfect. One of the only hotels in San Francisco who offers onsite parking and it is very secure. "

"No free breakfast. Room is okay, no proper cleaning services available. Only treadmill in GYM. Very busy area. Parking congested and paid. Not valid to the coast. "

"Great menu at the Restaurant."

"The hotel is somewhat aged, so I rated it 4 stars. Its location is just a few minutes from Fisherman's Wharf and Pier 39. The room, breakfast, and air conditioning were satisfactory. The staff was very helpful, with Jean at the front desk being especially warm and professional."

"I feel like this hotel needs a face lift! Hotel rooms are dated and the the check in staff was not that accommodating. "

"Clean room, attentive staff, amazing location, fabulous breakfast!"

"Very accommodating staff for our family and service dog. The front desk staff were welcoming and helpful. Very comfortable room and housekeeping was prompt and friendly. "