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"I feel like this hotel needs a face lift! Hotel rooms are dated and the the check in staff was not that accommodating. "

"Hotel staff was amazing. The rooms and shared areas were impeccable and staff was always available to assist with any questions. I would highly recommend this hotel. A huge plus is that it is family friendly!"

"Clean room, attentive staff, amazing location, fabulous breakfast!"

"Very nice location and condition was great"

"Very accommodating staff for our family and service dog. The front desk staff were welcoming and helpful. Very comfortable room and housekeeping was prompt and friendly. "

"The hotel itself was fine, no complaints and no rave review factors. But the front door bellman / host Prince really made the difference for my stay. So welcoming and friendly, knew where everything was, knew who to ask for what at any time of the day, was accommodating even when I arrived at the hotel late just trying to find something to eat. 10s across the board; he’s the reason I’m returning for my next work trip. "

"The staff were great. "

"When we arrived at the hotel, I was told that they had overbooked, gave me a letter promising me that the Holiday Inn across the street would give me the same wonderful experience. Not. I understand that hotels want to fill their rooms, but I do feel that we should have been given a call or an email as a heads up. IF I wanted to stay at the Holiday Inn, I would have reserved room. The front desk clerk acted like he really didn't give a damn and that is not acceptable. Before I sound like a Karen, I booked this room as a little pick me up from our regular life. We were in San Francisco on some business and our business has been very tough lately. Normally I'd book a less expensive place, but I wanted this to be just a little special. "

"No options for pool , ty for being pet friendly "