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"Beautiful place, very clean, hotel and staff were excellent "

"This property really had a cozier and peaceful feel than what was pre imagined. Loved the private hot tub on our private balcony for a night soak. Room was large and perfectly cooled. Bathrooms are beautiful and huge. With their waterfall shower Hot spring pools were amazing l. Not crowded at all. All the different temperatures made relaxing easy as taking 10 steps. The view of the volcano is unobstructed and BEAUTIFUL "

"Better than the pictures "

"First of all the grounds are absolutely AMAZING. They have a huge area with hundreds (thousands? of acres). The landscaping is lush, beautiful and well maintained. Multiple beautiful pools, swim up bars and more. Their onsite restaurant has a good menu and the service was prompt. The breakfast buffet was also very extensive. The room we were in was a dated, but was spacious and clean (95/100). The bed was VERY firm and it was a bit like sleeping on a board. I like a very firm mattress, but this was hard even for me. My wife hated it. So this would be a 3.5-4.0 based on the room, but the grounds were so beautiful (and we spent almost no time in the room anyhow) that overall the resort is a 5* "

"Absolutely beautiful, clean, amazing!"

"Wonderful place for the price"

"Very good hotel for the price "

"Excellent "

"We stayed here the last night of our honeymoon. Roberto found out and gave us a beautiful room. Then Sofia, Shar, and Caleb left us a little gift with a note. It was the first time I saw my married name in print. We’re so grateful for the extra efforts. The grounds were beautiful and the bedding was comfortable, so we had a great stay. "