Title: Volcano Lodge Hotel & Thermal Experience Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Volcano Lodge Hotel & Thermal Experience Family-friendly lodge with 4 outdoor pools, near Ecotermales Fortuna ## Photo gallery for Volcano Lodge Hotel & Thermal Experience ![Terrace/patio - Volcano Lodge Hotel & Thermal Experience (La Fortuna)](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/1c8f1fd8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/417d9f45-90d7-4014-b897-d9fa83f209ce-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Hot springs - Volcano Lodge Hotel & Thermal Experience (La Fortuna)](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/w2873h1614x4y3-9b76f5f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Volcano Lodge Hotel & Thermal Experience (La Fortuna)](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/w2875h1616x3y2-42464c92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 outdoor pools, pool umbrellas, pool loungers - Volcano Lodge Hotel & Thermal Experience (La Fortuna)](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/w2877h1620x3y0-d601c0bc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Ecotermales Fortuna and Ecoglide Arenal Park, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a terrace and a garden. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi £198 includes taxes & fees 2 Feb - 3 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Junior Suite ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/3d361896.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.6 Exceptional 5 reviews ### Highlights Patio Individually furnished Individually decorated Private pool Air conditioning Free cots/infant beds Fridge LCD TV - Mountain view - 581 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room (Thermal) ![Superior Room (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/w2874h1614x3y3-44d352bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Thermal) 9.4 Exceptional 8 reviews ### Highlights Patio Private pool Air conditioning Free cots/infant beds Fridge LCD TV Ceiling fan Blackout curtains - Garden view - 452 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Double Room, 1 King Bed ![Junior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/w2878h1617x0y3-a2c5f559.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Patio Private pool Air conditioning Free cots/infant beds Fridge LCD TV Ceiling fan Blackout curtains - Mountain view - 581 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed (Thermal) ![Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/8ab841b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed (Thermal) 9.0 Wonderful 14 reviews ### Highlights Patio Private pool Air conditioning Free cots/infant beds Fridge LCD TV Ceiling fan Blackout curtains - Garden view - 517 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/7e215294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 12 reviews ### Highlights Patio Air conditioning Free cots/infant beds Fridge LCD TV Ceiling fan Blackout curtains Private bathroom - Garden view - 452 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2140000/2134000/2133936/w2877h1614x3y3-e04797f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.6 Excellent 42 reviews ### Highlights Patio Air conditioning Free cots/infant beds Fridge LCD TV Ceiling fan Blackout curtains Private bathroom - Garden view - 452 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLa-Fortuna-Hotels-Volcano-Lodge-Hotel-Thermal-Experience.h2133936.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLa-Fortuna-Hotels-Volcano-Lodge-Hotel-Thermal-Experience.h2133936.Hotel-Information) ## About the area Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in a rural area and in the mountains. The area's natural beauty can be seen at Tabacon Hot Springs and Arenal Volcano National Park, while Arenal Adventure World and Butterfly Conservatory are popular local attractions. Ecotermales Fortuna and Ecoglide Arenal Park are two other places to visit that come recommended. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. [Visit our La Fortuna travel guide](https://www.expedia.co.uk/La-Fortuna.dx6047145) [View more Lodges in La Fortuna](https://www.expedia.co.uk/La-Fortuna-Lodges.d6047145-aaLodges.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.49884%2C-84.68790&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N7jOx7mYBAWQ6TnfgzC0QMlz7sc=) 7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417 ### What's nearby - Natura Eco Park 2 min walk \- 0.1 miles - Go Adventure Park 8 min walk \- 0.5 miles - Los Lagos Hot Springs 17 min walk \- 0.9 miles - Paradise Hot Springs 3 min drive \- 1.3 miles - Baldi Hot Springs 3 min drive \- 1.5 miles ### Getting around - San José (SJO-Juan Santamaría Intl.) 173 min drive ### Restaurants - Shangri-La Gardens 6 min drive - Virgita Ristorante 3 min drive - Soda La Palma 4 min drive - Surá Bar & Bistro 2 min walk - Coffee Time 20 min walk ## About this property ### Volcano Lodge Hotel & Thermal Experience Upscale family-friendly lodge near Ecotermales Fortuna Located close to Ecoglide Arenal Park and Tabacon Hot Springs, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner and happy hour. In addition to a terrace and a garden, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. You'll also find perks such as: - 4 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - Hot springs on-site, a round-trip airport shuttle (surcharge) and an electric car charging station - A 24-hour front desk, luggage storage and a billiards/pool table - Guest reviews speak highly of the dining options, breakfast and pool Room features All 66 rooms feature comforts such as free international calls and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Bathrooms with rainfall showers and hairdryers - 32-inch LCD TVs with digital channels - Patios, fridges and free infant beds ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/2000000/1680000/1672000/1671981/2f1472fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arenal Manoa & Hot Springs Resort La Fortuna - Pool - Breakfast included - Spa - Kids’ pool 9.8 Exceptional 1,003 reviews £224 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1671981&PinnedHotelID=1671981&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/2000000/1320000/1312400/1312339/16ca50cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Lagos Spa & Resort La Fortuna - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 1,346 reviews £171 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1312339&PinnedHotelID=1312339&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:30 AM to 10:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/2000000/1530000/1521700/1521607/5a107a6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lomas del Volcán La Fortuna - 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Pool - Breakfast included - Spa - Kids’ pool 8.6 Excellent 889 reviews £154 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1770633&PinnedHotelID=1770633&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2133936&PinnedHotelID=2133936&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2133936,1671981,1312339,1521607,1174121) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast available daily 6:30 AM to 10 AM - 2 bars/lounges - A poolside bar - A restaurant - A swim-up bar - Couples/private dining ### Restaurants on site - Arenal Lobby Bar - Restaurante Sura ### Things to do - 2 hot springs - 4 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Playground - Sauna - TV in common areas ### Family friendly - 4 outdoor pools - Arcade/game room - Children's pool - In-room cot - In-room refrigerator - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - In the mountains - Pool loungers - Pool umbrellas - Terrace ### Spa - 2 hot springs - Hot springs open from 10:00 AM - 10:00 PM - Hot springs water temperature - 40 ºC - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Ceiling hoist - Doorbell and phone notification - Front entrance ramp - Lever door handles - No lift - Well-lit path to entrance ### More - 1 floor - Built in 1999 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Limited room service - Refrigerator ### More - Air conditioning - Ceiling fan - Desk - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10 PM Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 10:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Volcano Lodge & Springs Volcano Lodge & Springs Fortuna Volcano Springs Volcano Springs Fortuna Volcano Lodge Springs La Fortuna Volcano Lodge Hotel Thermal Experience La Fortuna Volcano Springs La Fortuna Volcano Lodge Hotel Thermal Experience Volcano Thermal Experience La Fortuna Volcano Thermal Experience Volcano & Thermal Experience Volcano Lodge Hotel Thermal Experience Volcano Lodge Hotel & Thermal Experience Lodge Volcano Lodge Hotel & Thermal Experience La Fortuna Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna ## Frequently asked questions ### Does Volcano Lodge Hotel & Thermal Experience have a pool? ### How much does it cost to stay at Volcano Lodge Hotel & Thermal Experience? ### Is Volcano Lodge Hotel & Thermal Experience pet-friendly? ### How much is parking at Volcano Lodge Hotel & Thermal Experience? ### What time is check-in at Volcano Lodge Hotel & Thermal Experience? ### What time is check-out at Volcano Lodge Hotel & Thermal Experience? ### Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport? ### Where is Volcano Lodge Hotel & Thermal Experience located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Volcano Lodge Hotel & Thermal Experience Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Location ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 734 8 - Good 189 6 - Okay 48 4 - Poor 19 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Dale 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful landscaping and location, friendly and helpful staff, clean room and good restaurant. ##### Dale Stayed 3 nights in Jan 2026 ### 8/10 Good #### Bjorn 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed the private thermal pool in back of our room ##### Bjorn Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Jessica 12 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place to enjoy the natural beauty of the area. Easy to check in and spacious place to feel you have areas without crowds. ##### Jessica Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Zehua 10 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is this hotel is perfect. The front desk and dinner service is awesome! We will definitely recommend this hotel to everyone! ##### Zehua Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Jian 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing hot springs! ![](https://a.travel-assets.com/ugc/hotel-reviews/5c512099-78c8-4c14-8f6a-5c66595051a3-1766851425353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jian Stayed 1 night in Dec 2025 ### 10/10 Excellent #### David 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good and friendly staff!! ##### David Stayed 3 nights in Dec 2025 ### 8/10 Good #### Lisa 19 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a large, beautiful resort area. The rooms are a bit dated, but the landscaping more than makes up for it. Three (or so) thermal pools along with the main one. Friendly staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/619e9d9a-9909-44db-a56d-7718ba63dab8-1768747066170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a32f179a-2a50-4126-93cd-e6c9d5250b75-1768747067450.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/47816c2e-551b-4d47-ad69-aac109576059-1768747067090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/542dacff-bd60-4587-bb78-cc8459a7f8ea-1768747065976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Natalie 26 Jan 2026 Liked: Cleanliness, property conditions & facilities Daniella was outstanding. Answered all our questions and helped us choose an excellent activity, when we wanted something different than other activities we had arranged. The thermal pools were amazing. Restaurant breakfast and the 1 supper we had there was so tasty. This hotel exceeded my expectations. ![](https://a.travel-assets.com/ugc/hotel-reviews/2fa76d2f-9142-46e0-81e1-a02519671342-1769431933178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b0c511f-2661-41b7-b386-54a173d3ec6a-1769431945275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalie Stayed 3 nights in Jan 2026 ### 8/10 Good #### XIAO YING 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel and good service. ##### XIAO YING Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Nancey 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The pools were great, uncrowded with several options. The grounds were spectacular and well looked after. Front desk was helpful. If you do not have a car, it is not walkable to town or off property attractions, you must take an uber or taxi. Included breakfast was very good. ##### Nancey Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Peter 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The menu was great and the omelette bar was awesome, dinner was quality food with beautiful scenery and is definitely a must visit. ##### Peter Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Anastasia 13 Jan 2026 Liked: Cleanliness, property conditions & facilities Was amazing property. Huge and a lot of vegetation. Breakfast was good. Very quiet. A lot of thermal pools ![](https://a.travel-assets.com/ugc/hotel-reviews/dcb2005f-f7db-4ab7-8c2b-49af3e733041-1768325946166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room view](https://a.travel-assets.com/ugc/hotel-reviews/66653dfb-fca5-4333-b5b7-a6536685abb7-1768325941021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Thermal pools. Please be aware that the top one is very very very hot. ](https://a.travel-assets.com/ugc/hotel-reviews/35aa6668-b326-42f8-a87e-339ed362f673-1768325946977.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01220e61-2882-4dfd-8557-3a39c2da05ae-1768325948832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anastasia Stayed 4 nights in Nov 2025 ### 8/10 Good #### Christina 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are courteous. Dinner is excellent. Hot springs are enjoyable. ##### Christina Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### John 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was super courteous and helpful. The hotel was quite clean and the grounds were beautiful and impressively kept. The breakfast was an absolute highlight of the trip and I highly recommend the rooms with the private thermal pools. ![](https://a.travel-assets.com/ugc/hotel-reviews/cb130425-daa5-4806-954c-8ee2560195b8-1766167647123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### David 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, great food, good facilities including thermal bathes and swimming pool ##### David Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Peggy 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, room was amazing. Beautiful facility. Staff was so friendly and helpful. ##### Peggy Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Alexander 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tropical well kept premises. Great pool and the thermal pools. Great onsite restaurant. Great staff. ##### Alexander Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Edward 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay. Beautiful grounds, amazing scenery and thermal pools. There are ants everywhere, and some small ones got in our open snacks we had in our room, but not a big deal. I would stay here again, very nice! ##### Edward Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### CARLOS 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They will cooke an Omelette to your favorite taste and ingredients. Very clean room. Great staff. Several options in thermal pools. ![](https://a.travel-assets.com/ugc/hotel-reviews/eda58562-0297-491a-83ea-7fec497899b3-1768090676794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Arenal Volcano](https://a.travel-assets.com/ugc/hotel-reviews/6f12c445-cc28-41ae-b8bc-7e3c15f0c84c-1768090677118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/32685f0c-0c69-4f88-8e40-ac7d766f6041-1768090677116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CARLOS Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### George 16 Dec 2025 Liked: Cleanliness, property conditions & facilities Nice big clean room! Great view of the gardens Hot Springs restaurant and pool bar were great The staff, especially Steven we’re great ##### George Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Teresa 5 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were basic and some bugs got in although we were careful, but the rooms were clean at least. The staff was wonderful. We enjoyed a New Year’s Eve dinner in the restaurant and had the free breakfast one day, it had a nice variety of options. The highlight was the hot springs area. It had a great vibe, very cool with lights and a swim up bar. The grounds were also gorgeous with the vegetation and we saw a few birds walking around too. I would stay again! ##### Teresa Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jorge Esquivel 4 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast has a great variation, gallo pinto is wonderful, plantains, Omelette, fresh cheese of the region, pancakes, fruit, meats, chilaquiles, bread, good coffee, juices, all in a buffet’s mode. Staff is really kind and always willing to suggest options. Restaurant is great with gourmet food options at reasonable prices, so you don’t have to go out for looking other options. Sights of the volcano was great from the hotel. There are rooms with private termal jacuzzi in the middle of your own garden! ![](https://a.travel-assets.com/ugc/hotel-reviews/4cc9cd25-2fa9-49b4-8f6d-9eda79bb4a4f-1767550161642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/129b497e-b66b-4b87-a967-e6147042be0c-1767550159492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0118b430-746b-45af-878f-6d70f669627c-1767550152846.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/75a1579e-fd02-4751-a94a-c4b094948ba8-1767550160319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jorge Esquivel Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Neelam 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of ants in the room - to be expected in this location. The property was beautiful with lots of greenery, birds etc. The hot springs were great, as was the pool. The breakfast was nice and we enjoyed a couple of meals at the hotel but got tired of the food pretty quickly and had to venture out for different options ##### Neelam Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Linda 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The pools are beautiful and clean. There is a variety of heat from very hot to lukewarm to a refreshing cool in the large pool. The grounds are beautiful with flowering plants and lots of birds. The breakfast is really good. Great value for this lodge. ##### Linda Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Shailesh 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was large and very comfortable for our group of four (two adults and two teenagers). We especially enjoyed the private thermal pool, which was an awesome addition. However, we did notice that some of the fixtures in the room are a bit dated, particularly the toilet. Updating these elements would significantly improve the overall experience. 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