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Overview of Hotel Los Lagos Spa & Resort

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Featured image
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas

Hotel Los Lagos Spa & Resort

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationEcotermales Fortuna13 min walk
    AirportLa Fortuna (FON-Arenal)10 min drive
    Popular LocationJuan Castro Blanco National Park60 min drive
    Popular LocationTenorio Volcano National Park73 min drive

Choose dates to view prices

Standard Room, Accessible, Mountain View

4.5/5 guest room rating
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Superior Room, Mountain View

4.4/5 guest room rating
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

About this area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. The area's natural beauty can be seen at Arenal Volcano and Arenal Volcano National Park, while Kalambu Hot Springs and Mistico Arenal Hanging Bridges Park are popular area attractions. Travelling with kids? Consider Ecoglide Arenal Park and Arenal Adventure World.
Popular Location

What's nearby

  • Ecotermales Fortuna - 13 min walk
  • Kalambu Hot Springs - 18 min walk
  • Arenal Natura Ecological Park - 19 min walk
  • Juan Castro Blanco National Park - 60 min drive
  • Tenorio Volcano National Park - 73 min drive

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) - 135 min drive


  • Las Palmas — 1 min walk
  • Altamira - 3 min drive
  • Benedictus - 4 min drive
  • Restaurante Mi Casa - 4 min drive
  • La Fortuna Pub - 6 min drive

About this property

Hotel Los Lagos Spa & Resort

3.5-star, family-friendly hotel near Kalambu Hot Springs
This smoke-free hotel features 11 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a nightclub and a bar/lounge. All 96 rooms offer room service (during limited hours), plasma TVs with cable channels, and hairdryers. Safes, showers and free toiletries are among the other amenities that guests will find.
Hotel Los Lagos Spa & Resort offers 96 forms of air-conditioned accommodation with a safe and a hairdryer. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Nightclub
  • Hot tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Water slide


  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space (5382 square feet)


  • Garden
  • Pool umbrellas
  • Terrace


  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Reflexology


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning


  • Eco-friendly toiletries
  • Hairdryer
  • Shower


  • TV channels
  • Plasma TV


  • Recycling
  • Safe

See similar properties



Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Can I cancel my reservation for free at Hotel Los Lagos Spa & Resort and receive a full refund?
Yes, Hotel Los Lagos Spa & Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Los Lagos Spa & Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Los Lagos Spa & Resort?
As of 19 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 2 May 2021 start from £74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Los Lagos Spa & Resort have a pool?
Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.
Is Hotel Los Lagos Spa & Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Los Lagos Spa & Resort?
Self-parking is free at this property.
What time is check-in at Hotel Los Lagos Spa & Resort?
Check-in is from 3 PM - 11 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Los Lagos Spa & Resort?
Checkout is at noon.
Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Los Lagos Spa & Resort located?
This family-friendly La Fortuna hotel is located in a rural location, within 1 mi (2 km) of Ecotermales Fortuna, Kalambu Hot Springs and Arenal Volcano. Ecoglide Arenal Park and Arenal Natura Ecological Park are also within 2 miles (3 km).

Overall score and ratings



Rating 5 - Excellent. 604 out of 982 reviews
5 - Excellent 62%
Rating 4 - Good. 280 out of 982 reviews
4 - Good 29%
Rating 3 - Okay. 67 out of 982 reviews
3 - Okay 7%
Rating 2 - Poor. 22 out of 982 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 982 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its got everything you need for your family. We have now stayed there twice and will continue to do so
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Was here 3 years ago, just me and my wife, and got an amazing, updated room. Brought my family of 5 and got a room straight from the early 80’s. Burnt orange bedspreads and all. Shower door was a mess and took work to open and close. The facility is amazing. That room was more than disappointing. We asked if we could get new rooms and they said they were booked. Got on Expedia and they had rooms available. I’m sure they figured once you are there, what are you going to do go back to America?
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is a very quiet hotel, very pleasant hot springs, excellent buffet breakfast. Highly recommended.
Stayed 3 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved it!
Stayed 3 nights in Mar 2021

5/5 Excellent

Stayed 1 night in Mar 2021

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