Search Hotels Near San Juan Ferry Dock, San Juan

"great location. very quiet room. comfy bedding. good air conditioning "

"The property is beautiful, in a great location, and most of the staff were very polite and welcoming. Unfortunately, the room was a major disappointment. We booked an ocean-view suite and paid about $2,000 extra for the upgrade, which nearly doubled the cost of our stay. We chose the suite because we were traveling with a toddler and hoped to still enjoy some time as a couple in the evenings, including relaxing and watching TV before bed. While the room did face the ocean, its condition did not match the price or expectations. The carpet looked very old and dirty, with sections coming apart. There was visible rust in multiple areas, which may be somewhat understandable for a waterfront property, but the peeling, scratched, and deteriorating furniture made the room feel neglected. Under the bathroom sinks, the exposed plumbing was extremely dirty and very noticeable. The TVs were outdated and extremely restrictive. Although the system claimed apps could be installed and inputs could be changed, neither worked. We tried both TVs and even attempted to connect a laptop, but nothing was allowed, so the relaxing evenings we planned didn’t happen. This was our first family vacation, something we had saved for a long time, and the room simply wasn’t worth the upgrade. On a positive note, the food was delicious and the bartenders made great, strong drinks."

"Nice first floor room. Comfortable bed. AC was great. Reception staff was friendly and helpful."

"Beautiful property, full of charm and interesting antique finds! We stayed in the Crystal apartment, which was perfect for our family of 4 with two teens. Be aware that the street can get a bit noisy, but that’s true everywhere in Old San Juan. Our hosts were friendly and responsive, and the neighborhood is delightful. We’d definitely stay here again!"

"Highly recommended, great location, clean and the staff very professional. The only inconvenience is no elevators. "

"Thank you all so much! The area was tourist friendly and taking the water taxi was a highlight Are you next time, same room #!!!"

"Not fancy but efficient and clean option for being in old town. Lots to do within walking distance. "

"Hotel was absolutely wonderful. The only downside was the street noise was intense until about 4:00 am. Likely other rooms not on the street side would be better. "

"The air conditioner was excellent, the kitchen and the living room perfect, everything was amazing l will book again plus they have washer and dryer in the spot so u don't have to go no where all's love it my family love it 💖💖😍💖💯"