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My wife and I stayed four nights on vacation. We enjoyed the hotel and its facilities, especially the beautiful landscaping, pool, exercise rooms, computer room with great coffee all day and hot tub. The location was O.K., fairly convenient to the airport but not near many shops or restaurants.
Room was a bit dated, needs a facelift, like lobby has been done. Had to leave air on due to room being musty. Bit of a 'basement' feel. AC was leery loud. We arrived at night, and room was a bit depressing.
I was very pleased with the service and the quality of the food. It is also nice that they give you one welcome drink at the nice outdoor bar. It has 2 gym areas and the pool and grounds are superb. The fact that the casino is outside but you do not see it at all gives the place a family atmosphere ...
The hotel staff were very nice. The hotel was very safe and secure. There were multiple security guards at every entrance because it is a hotel that caters to plenty of foreigners who want to feel safe in downtown San Jose. There were lots of women vying for the attention of single men there.
Room facilities are very good. Room plumbing seems to need maintenance because the water from the tube and sink got suck. Room is clean and nice. Hotel is just a few minutes from whatever you need.
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