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Every detail was taken care of by the hotel staff. We felt very welcomed as soon as arrived. The restaurants served great food and great presentation. Our couples massage was better than massages we have gotten at more expensive places in Bay Area, California. We were able to catch our own trout ...
Unfortunately, they had an A/C malfunctioning in the whole hotel and it didn't work. Apparently it was like that for several days. Santa Ana is very warm and so was the room. The hotel and staff were very nice but the A/C malfunction ruined the overal experience.
This resort is very unique, amazing architecture, 5 waterfalls on site. Absolutely stunning view of alajuela in which every villa and the resteraunt over looks. Massage was great, rooms were great, no AC but rather a natural cooling rooms which was much nicer Imo.
Shout out to Diego and Roy who made our stay that much more special. The entire staff and hotel was top notch. Can't wait to stay again!
When you arrive you are greeted with warm towels to wash your hands and a fresh fruit drink served in champagne flutes. They take you to your room in a golf cart and the moment you step into your room you see the view from your porch which to me was just hypnotic. I could sit on the rocking chair ...
Wish we stayed here longer it's absolutely beautiful. Go on the coffee tour. We loved it so much! So much interesting information. We also did the sustainability tour which was super cool and made me feel great about picking this hotel. And we did a private dinner with the chef and that!...was to ...
Was more relaxing and beautiful than expected. Extremely clean throughout. The entire facility is kept immaculate; from the rooms to the gardens, trees and pools. The views are amazing especially at night. The service from the staff was incredible and very much appreciated. Very good food, cold drinks, ...
We stayed in this hotel at the beginning and the end of our two week stay in Costa Rica. The check in the first time was quick and the ladies were quite nice. The second check in was not so nice. The man who checked us in was very rude, but nice to those who spoke Spanish. The pool was cool and refreshing ...
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